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Cultural competence is
Ability of care provider to interact with clients who are different than them
Cultural competence involves
Awareness of one owns biases
Cultural sensitivity is
Being aware that cultural differences exist that affect values, learning, and behaviour
Race is
Classification of humans based on physical characteristics
Heredity is
Passing of genes from one generation to another
Ethnicity is
Cultural + social heritage + traditions of minority groups within primary racial divisions
Culture is
Characteristics + beliefs of a particular social, ethnic, or age group
Subculture is
Formed by group of people who develop interests / goals different from primary culture
Humanism is
Right of all humans to have needs satisfied
Dignity / worth of individuals
Stereotyping is
Erroneous behaviour of assuming a person has traits because they are a member of particular group
Ethnocentrism is
Believing ones culture is superior to others
Prejudice is
Opinion formed beforehand
Unfavourable based on inadequate facts
Discrimination is
Treatment based on class rather than individual merit
Racism is
Belief that race accounts for differences in human that a particular race is superior
Health inequalities are
Differences in health status among different populations of groups
What is a major contributor to health disparities?
Poverty
Contributors to poverty are
Lack of transportation
Homelessness
Low literacy
Low level of education
Health literacy is
Ability to understand health disease and how healthcare system works
Holism is
Individual is more than a sum of parts
Holistic practitioners show
Concern for and intrest in all dimensions of individual
Beliefs of holistic health care are
Concern
Caring
Prevention
Body + mind
Body dynamic w fields of energy
Reiki is
Energy fields
1st factor to influence access to care is
Influences of race or ethnicity on individuals perception of given illness
2nd factor to influence access to care is
Decision to seek health care
Barriers to obtaining dental care are
Age
Language
Culture
Transport
Financial
Fear
Factors that inhibit communication are
Defensive
Asking why
Approval / disapproval
False reassurance
Maximizing effect of cross cultural communication is
Communicating
Use interpreter if language is barrier
Use of gestures, eye contact
Shared decision making in cross cultural settings are
Collectivist culture
Individualistic culture
Collectivist culture is
Group viewed as fundamental unit of society
Individualistic culture is
Views of single person as central, autonomy and self determination being essential to medical + dental care
Characteristics of individual + collective cultures are
Goals
Responsibilities
Work values
Communication
Verbal communication skills are
Therapeutic techniques
Motivational intervening
LEARN model
ETHNIC model
Non verbal communication skills are
Eye contact
Distancing
Cultural blind spot syndrome is
Belief that there are NO cultural differences / potential barriers
ADPIED
Assess
Diagnosis
Planning
Implementation
Evaluation
Documentation
Assess, diagnosis, and planning in cross cultural environment involves
Complete evaluation of client condition, beliefs, values
Implementation in cross cultural environment are
Interventions must respect with cultural values
Emulation in cross cultural environment are
Critical to complete + record all info