BOILING POINT: Menu & More

HOT POT #1 + garnish (and any specifications)

House Special; cilantro (contains peanuts and FERMENTED TOFU)

HOT POT #2 + garnish (and any specifications)

Seafood & Tofu; green onions and bok choy (comes with an egg)

HOT POT #3 + garnish (and any specifications)

Korean Bean Paste; crown daisy (only comes in mild-flaming spicy)

HOT POT #4 + garnish (and any specifications)

Beef; cilantro & green onions (contains peanuts)

HOT POT #5 + garnish (and any specifications)

Lamb; cilantro & green onions (contains peanuts and comes with an egg)

HOT POT #6 + garnish (and any specifications)

Milk Cream Curry; sea salt cream

HOT POT #7 + garnish (and any specifications)

Mushroom Veggie; (only comes in non-spicy, is vegetarian w/ veggie broth)

HOT POT #8 + garnish (and any specifications)

Taiwanese Spicy; cilantro + green onions (only comes in flaming spiciness and is a large pot)

HOT POT #9 + garnish (and any specifications)

Tonkotsu Miso; green onions, red ginger, seaweed (comes with an egg, and is a large pot)

HOT POT #10 + garnish (and any specifications)

Thai Tomato; coconut milk, cilantro (only comes in mild-flaming spiciness, and is a large pot)

Lunch lasts from ___ AM to ___ PM?

11 AM - 3 PM

Dinner lasts from ___ PM to ___ PM?

3 PM - 11 PM

All soup bases are ______ broth [except #7 (Mushroom Veggie) ]

beef

Customers can always request _______ broth instead of beef broth.

veggie

Customers can ________ ingredients from pots, but cannot __________ or place them ____ _____ ______.

remove; substitute; on the side

During lunch time, customers are entitled to a free _____ or _____ tea.

green / black

During lunch time, customers only have the options of ______ / no ______ with their free tea.

ice / no ice

Spice levels (in increasing order of spiciness and their symbols)

none (X), mild (△), medium (〇), hot (☆), flaming (☆☆)

After specifying their pot, you are to ask customers to choose between ______ or ________ as their complimentary add-on.

rice / vermicelli

order of the sauces:

garlic bean paste, garlic soy sauce, bean curd, chili oil

ADD ON: shrimp

6 pc

ADD ON: pork intestines

4 oz

ADD ON: fish cake

4 pc

ADD ON: tempura

6 pc

ADD ON: fried tofu skin

2 oz

ADD ON: imitation crab stick

5 pc

ADD ON: fish tofu

6 pc

ADD ON: crown daisy

5 oz

ADD ON: enoki mushroom

2 oz

ADD ON: taiwanese bok choy

4 oz

ADD ON: udon

1/2 bag

ADD ON: fresh corn

4 pc

ADD ON: quail egg

6 pc

ADD ON: tofu

6 pc

ADD ON: iced tofu

6 pc

ADD ON: napa

6 oz

ADD ON: fuzhou fish ball

6 pc

ADD ON: meat ball

8 pc

ADD ON: vermicelli

1.85 - 2.10 oz

SMALL pot, clams and tomato

#1: House Special (CILANTRO)

SMALL pot, looks empty and has clams and shrimp

#2: Seafood & Tofu (GREEN ONIONS AND BOK CHOY)

SMALL pot, has kimchi and soybeans

#3: Kimchi Bean Paste (CROWN DAISY)

SMALL pot, has corn and fishcake

#4: Beef (GREEN ONIONS AND CILANTRO)

SMALL pot, only small with an egg, has fishcake

#5: Lamb (GREEN ONIONS AND CILANTRO)

SMALL pot, looks yellowy, has string beans

#6: Milk Cream Curry (ONLY CREAM)

SMALL pot, has broccoli and shiitake mushrooms

#7: Mushroom Veggie (NO TOPPINGS)

LARGE pot, has clams and is very red

#8: Taiwanese Spicy (CILANTRO AND GREEN ONIONS)

LARGE pot, has organic fungus and egg

#9: Tonkotsu Miso (SEAWEED, RED GINGER, GREEN ONIONS)

LARGE pot, has clams and tomatoes

#10: Thai Tomato (CILANTRO, COCONUT MILK)

Every milk tea drinks include ___ /______, except for milk green tea

milk / powder

Sweet milk has no ______ and always includes ____

milk / boba

Drinks with no caffeine are:

juice / sweet milk

Lunch free teas are premade, we do not adjust ____________ levels

sweetness

some drinks we can't make "no _______" because the syrup is sweet (EXAMPLE: Passion Fruit Tea, Guava Tea, Yogurt Tea)

sugar

Service Cycle in order (from top left):

(1) Preparing Table, (2) Greeting Customer, (3) Leading Customer, (4) Ordering, (5) Delivery, (6) Services, (7) Pay, (8) Cleaning

Spiciness specifications:

#3 (Korean Bean Paste), and #10 (Thai Tomato) come only in mild-flaming

#7 (Mushroom Veggie) only comes in non-spicy

#8 (Taiwanese Spicy) only comes in FLAMING spicy

Pots with peanuts:

#1, #4, #5,

(1+4 = 5)

Pots with eggs:

#2, #5, #9

HOT DRINKS ARE:

and they can make less ______

ginger tea, longan tea; less sugar

(make with syrup and hot water)

Appetizers and their sizes/pieces

spicy fermented tofu (6 pc/place), garlic pork belly (5oz), spicy cumin lamb (5oz), spicy (tangy) beef (5 oz)

SAFETY: if liquid is spilled, please ______ it first then ____ ____ ____ ____.

dry, put up the signs

SAFETY: when a staff member is ________, regardless of severity, report injury to _____ ________.

injured, shift supervisor

SAFETY: Only on-shift ____ and on-shift ________ can touch the respective equipment.

cook, bartender

SAFETY: slip-resistant (non-skid) _____ are _____ required in all working areas.

shoes, always

CORPORATE IMAGE: boiling point ___________ represent the corporate image, so when wearing the _______, be sure to present a positive image.

uniform

CORPORATE IMAGE: please no _____ with uniform on because the uniform can retain smell.

smoking

CORPORATE IMAGE: when the employee is off, be sure to take off the ______ to not _____ the customers and do not ______ on-shift employees and customers.

uniform, confuse, distract

ATTIRE: during the shift, all employees need to dress ________ in a _______ manner.

presentable, neat (uniform shirt, apron, hat, dark black pants, socks, slip-resistant shoes, and employee ID)

ATTIRE: clothes need to be _____, hat worn _____, hair needs to be _______ ____.

clean, straight, tucked in

ATTIRE: on-shift employees are not allowed to wear any _______ except for ______ ring or jewelry that do not _____.

accessories, wedding, dangle

ATTIRE: no ____ ____ and no long ____.

nail polish, nails

ATTIRE: if the employee is dress inappropriately, the supervisor can send an employee _____.

home

ATTITUDE: employees must follow the directions of any _____ and _____. Save any _______ for after your shift.

supervisor and manager, complaints

ATTENDANCE: if you are absent for more than _ days from your shifts and have not contacted management, BP will assume you have voluntarily terminated your employment.

3

Excessive Absences (interchangable with tardies):

_ or more unexcused absences in a __-day's rolling period.

_ or more excused absences in a __-day's rolling period.

2, 90;

3, 60

Server's Priority:

1. customers raise their hand and ask for service

2. taking customer's order

3. clean tables then set up tables

4. actively check up on the customers

5. help deliver drinks

6. survey the customers

7. clean server's section

8. help other coworkers

Thai Flavor Hot Soup does not come in _____ _____

not spicy

Taiwanese Spicy only comes in _____ spiciness

flaming

Which pots include shrimp?

#2, #9