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Attribution
The process by which individuals explain the causes of behavior and events
attribution theory
how we explain another person’s behavior by crediting either the situation or the person’s disposition
attribute
quality or feature regarded as a characteristic or inherent part of someone or something
dispositional attribution
Attributing behavior to internal characteristics or traits of the individual.
Situational attribution
Attributing behavior to external factors or circumstances.
Explanatory style
how people explain to themselves why they experience a particular event.
Optimistic
hopeful and confident about the future
Pessimistic
seeing the worst side of things; no hope
actor-observer bias
the tendency to attribute one's own behavior to external factors while attributing others' behavior to internal factors
fundamental attribution error
the tendency to overestimate the influence of internal factors and underestimate the influence of external factors when explaining the behavior of others
self-serving bias
attributing successes to internal factors (such as ability or effort) while attributing failures to external factors (such as luck or situational factors)
Internal locus of control
belief that one controls one's own fate or outcomes.
External locus of control
the perception that chance or outside forces beyond your personal control determine your fate; learned helplessness
Mere exposure effect
repeated exposure to a stimulus increases liking or preference for that stimulus over time
self-fulfilling prophecy
a belief or expectation that influences behavior in a way that makes the belief or expectation come true
social comparison
evaluating one's abilities and opinions by comparing oneself with others
upward social comparison
comparing ourselves to people who you perceive as better off
downward social comparison
comparing ourselves to people who you perceive as worse off
relative deprivation
the perception that you are worse off relative to those with whom you are comparing yourself to
stereotype
A generalized belief about a group of people
cognitive load
The amount of a person's cognitive resources needed to carry out a particular cognitive task.
prejudice
a negative attitude or belief held about individuals or groups
discrimination
unjustifiable negative behavior or actions toward a group and its members
attitudes
evaluations, feelings, or beliefs about people, objects, or ideas that influence behavior and responses to the social world
culture
the shared beliefs, values, norms, customs, traditions, and practices that characterize a particular group
implicit attitudes
Attitudes that are involuntary, uncontrollable, and at times unconscious
explicit attitudes
Attitudes that are consciously held and can be easily reported.
just-world phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
Out-group homogeneity bias
tendency to view an out-group as more similar to each other, or all the same, while seeing members of the in-group as more varied.
In-group bias
The tendency to favor your own group
Ethnocentrism
Belief in the superiority of one's nation or ethnic group.
Belief perseverance
tendency to stick with a belief even if evidence suggests it is not accurate
confirmation bias
a tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence
cognitive dissonance
mental discomfort when attitudes or beliefs are inconsistent with one’s behavior or actions
social norms
The expectations and roles a group has for the acceptable behaviors, values, and beliefs of its members
social influence
The effect that other people have on an individual's thoughts, feelings, attitudes, or behaviors.
normative social influence
when individuals conform to group norms or expectations in order to gain social approval or avoid rejection; go along with the group to fit in
informational social influence
conforming to the beliefs of others because you believe they have better or accurate information than you
Persuasion
the process of creating, reinforcing, or changing people's beliefs or actions
elaboration likelihood model
theory identifying two ways to persuade: a central route and a peripheral route
central route persuasion
method of persuasion focusing on the arguments and respond with favorable thoughts
peripheral route persuasion
a method of persuasion that relies on superficial factors like attractiveness, credibility, or emotional appeals
halo effect
overall impression of someone influences how we feel and think about his or her character; ex. attractive = good person
Foot-in-the Door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
door-in-the-face technique
persuasive technique involving making a large request before making a smaller, more reasonable request
conformity
Adjusting one's behavior or thinking to match with a group standard.
obedience
changing one's behavior at the command of an authority figure
individualism
prioritizes the individual over those of the group, focusing on independence, autonomy, and personal achievement.
collectivism
emphasizes the group or community over those of the individual, focusing on cooperation, interdependence, and social harmony
multiculturalism
perspective that recognizes the cultural diversity of a country and promotes equal standing for all cultural traditions
group polarization
tendency for group discussion or interaction to intensify and reinforce the initial attitudes, opinions, or inclinations of group members, leading to more extreme decisions or positions.
Groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
diffusion of responsibility
the tendency for individuals to feel diminished responsibility for their actions when they are surrounded by others who are acting the same way; assuming someone else will take on the responsibility
Social loafing
tendency to exert less effort or motivation when working collectively in a group compared to when working individually; diffusion of responsibility and decreased accountability
deindividuation
the loss of self-awareness and individuality that occurs when individuals are part of a group or crowd
social facilitation
tendency of enhance performance on simple or well-learned tasks when in the presence of others
false consensus effect
tendency to overestimate the extent to which others share our beliefs and behaviors.
superordinate goals
common objectives or shared interests that require cooperation and mutual effort from conflicting parties
social traps
a situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
industrial-organizational psychologists
the application of psychological concepts and methods to optimizing human behavior in workplaces
burnout
a state of emotional, physical, and mental exhaustion caused by excessive and prolonged stress
altruism
unselfish regard for the welfare of others
prosocial behavior
positive, constructive, helpful behavior
social reciprocity norm
expectation that people will reciprocate kind or helpful actions of others, fostering social exchange; we should help those who have helped us
social responsibility norm
an expectation that people will help those in need, especially when they are dependent or vulnerable
bystander effect
individuals are less likely to offer help or intervene in an emergency situation when others are present
Psychodynamic theory
Freudian theory that unconscious forces and early childhood experiences determine behavior
Unconscious mind
thoughts and feelings outside of our awareness
defense mechanisms
unconscious strategies or tactics used by the ego to protect against anxiety, threats, or conflicts, by distorting reality, repressing impulses, or redirecting emotions.
Denial
defense mechanism by which people refuse to believe or even to perceive painful realities.
Displacement
defense mechanism that redirects emotional impulses toward a more acceptable or less threatening object or person
Projection
defense mechanism; Attributing one's own unacceptable thoughts or feelings to others.
Rationalization
defense mechanism that offers self-justifying explanations in place of the real, more threatening, unconscious reasons for one's actions
Reaction formation
defense mechanism; behaving in a way that is opposite to one's unacceptable impulses. (“i’m fine” → actually really nervous)
Regression
Reverting to an earlier stage of development in the face of stress.
Repression
defense mechanism that involves pushing threatening or anxiety-provoking thoughts, feelings, or memories into the unconscious mind
Sublimation
defense mechanism; redirecting unacceptable impulses into socially acceptable activities.
Projective tests
assessment tool used to reveal unconscious thoughts, feelings, and conflicts by presenting individuals with ambiguous stimuli and interpreting their responses
preconscious mind
Freud's term for the area of the mind that contains information that can be brought into consciousness when needed.
id
unconscious; innate desires; driven by the pleasure principle, it demands immediate gratification of hunger, sex, and aggression.
ego
driven by the reality principle, it seeks to satisfy the id's desires in socially acceptable, realistic ways; balances conflict between id (pleasure principle) & superego (morality).
superego
internalized ideals and societal rules; acts as moral compass and judgement; strives for perfection.
humanistic psychology
historically significant perspective that emphasized the growth potential of healthy people and the individual's potential for personal growth
unconditional positive regard
an attitude of acceptance and respect toward individuals, regardless of their thoughts, feelings, or behaviors, which fosters self-acceptance
self-actualization
the highest level of Maslow's hierarchy of needs; realization of one's potential
social-cognitive theory
The view of psychologists who emphasize behavior, environment, and cognition as the key factors in development.
reciprocal determinism
interaction between a person’s behavior, their environment, and their personal factors
self-concept
all our thoughts and feelings about ourselves, in answer to the question, "Who am I?"
self-efficacy
the belief in one's own ability to successfully accomplish tasks
self-esteem
an individual's overall evaluation of their own worth, encompassing feelings of self-respect
personality
an individual's unique pattern of thoughts, feelings, and behaviors that persist over time and across different situations
Trait theories
Theoretical views stressing that personality consists of broad, enduring dispositions (traits) that tend to lead to characteristic responses.
Big Five Theory
OCEAN a trait theory that identifies five main characteristics that account for most individual differences in personality
Agreeableness
A personality trait that reflects a person's tendency to be compassionate and cooperative.
Openness to experience
A personality trait that reflects a person's openness to experience, creativity, and willingness to try new things.
extraversion
A personality trait characterized by sociability, talkativeness, and assertiveness.
Conscientiousness
A personality trait characterized by organization, dependability, and discipline.
neuroticism
A personality trait characterized by emotional instability, anxiety, and moodiness.
Personality inventories
a questionnaire (often with true-false or agree-disagree items) on which people respond to items designed to gauge a wide range of feelings and behaviors; used to assess selected personality traits.
Factor analysis
a statistical procedure that identifies clusters of related items (called factors) on a test