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These flashcards cover key terms and concepts related to ethics and social responsibility in business, important for understanding moral principles and the impact of business practices on society.

Last updated 3:14 AM on 2/21/26
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37 Terms

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Ethics

The moral principles or values that generally govern the conduct of an individual or a group.

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Laws

Standards that are enforceable by the courts, having forceability.

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Social Control

Any means used to maintain behavioral norms and regulate conflict.

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Behavioral Norms

Standards of proper or acceptable behavior.

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Deontological Theory

Ethical theory stating that individuals should adhere to their obligations and duties when analyzing an ethical dilemma.

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Utilitarian Ethical Theory

Ethical theory founded on predicting the consequences of an action, where the choice yielding the greatest benefit to the majority is considered ethically correct.

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Casuist Ethical Theory

Ethical theory that compares a current dilemma with examples of similar dilemmas and their outcomes.

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Moral Relativism

Theory that ethical truths depend on the individuals and groups holding them, with no absolute rules.

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Virtue

A character trait valued as being good.

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Morals

Rules developed as a result of cultural values and norms, forming a foundation of ethical behavior.

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Code of Ethics

A guideline that helps marketing managers and employees make better decisions.

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Corporate Social Responsibility (CSR)

A business’s concern for society’s welfare and its ethical obligation to consider the interests of all stakeholders.

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Stakeholder Theory

Ethical theory stating that social responsibility involves paying attention to the interests of every affected stakeholder.

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Pyramid of Corporate Social Responsibility

Model suggesting CSR consists of economic, legal, ethical, and philanthropic responsibilities.

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Green Marketing

The development and marketing of products designed to minimize negative effects on the environment.

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Cause-related Marketing

Cooperative marketing efforts between a for-profit firm and a nonprofit organization to generate sales and support.

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Social Control

Methods used to maintain societal norms and regulate conflict.

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Behavioral Norms

Accepted standards of behavior in a society.

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Modes of Social Control in Marketing

Techniques like advertising and regulation to influence consumer behavior.

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Ethics Defined

Moral principles governing individual or group conduct.

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Legal vs. Ethical Standards

What is legal may not always be ethical and vice versa.

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Difference between Laws and Ethics

Laws are enforceable rules; ethics are moral guidelines.

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Deontological Ethical Theory

Focus on obligations and duties in ethical decisions.

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Utilitarian Ethical Theory

Evaluates consequences; the best action maximizes overall good.

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Casuist Ethical Theory

Compares current dilemmas with past outcomes.

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Moral Relativism

Ethical truths depend on cultural context, no absolutes.

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Virtue Defined

A trait considered morally good.

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What are Morals?

Cultural rules that shape ethical behavior.

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Code of Ethics

Guidelines for ethical decision-making in organizations.

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Corporate Social Responsibility (CSR)

Business commitment to society's welfare and stakeholder interests.

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Stakeholder Theory

Considers interests of all affected parties in business decisions.

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Typical Stakeholders in a Corporation

Shareholders, employees, customers, suppliers, and the community.

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Pyramid of Social Responsibility

Framework outlining economic, legal, ethical, and philanthropic responsibilities.

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Sustainability

Meeting present needs without compromising future generations.

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Green Marketing

Promoting products with environmentally-friendly qualities.

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Greenwashing

Misleading claims about environmental benefits to improve public image.

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Cause-related Marketing

Partnership between a for-profit and non-profit for mutual benefit.