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These flashcards cover key terms and concepts related to ethics and social responsibility in business, important for understanding moral principles and the impact of business practices on society.
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Ethics
The moral principles or values that generally govern the conduct of an individual or a group.
Laws
Standards that are enforceable by the courts, having forceability.
Social Control
Any means used to maintain behavioral norms and regulate conflict.
Behavioral Norms
Standards of proper or acceptable behavior.
Deontological Theory
Ethical theory stating that individuals should adhere to their obligations and duties when analyzing an ethical dilemma.
Utilitarian Ethical Theory
Ethical theory founded on predicting the consequences of an action, where the choice yielding the greatest benefit to the majority is considered ethically correct.
Casuist Ethical Theory
Ethical theory that compares a current dilemma with examples of similar dilemmas and their outcomes.
Moral Relativism
Theory that ethical truths depend on the individuals and groups holding them, with no absolute rules.
Virtue
A character trait valued as being good.
Morals
Rules developed as a result of cultural values and norms, forming a foundation of ethical behavior.
Code of Ethics
A guideline that helps marketing managers and employees make better decisions.
Corporate Social Responsibility (CSR)
A business’s concern for society’s welfare and its ethical obligation to consider the interests of all stakeholders.
Stakeholder Theory
Ethical theory stating that social responsibility involves paying attention to the interests of every affected stakeholder.
Pyramid of Corporate Social Responsibility
Model suggesting CSR consists of economic, legal, ethical, and philanthropic responsibilities.
Green Marketing
The development and marketing of products designed to minimize negative effects on the environment.
Cause-related Marketing
Cooperative marketing efforts between a for-profit firm and a nonprofit organization to generate sales and support.
Social Control
Methods used to maintain societal norms and regulate conflict.
Behavioral Norms
Accepted standards of behavior in a society.
Modes of Social Control in Marketing
Techniques like advertising and regulation to influence consumer behavior.
Ethics Defined
Moral principles governing individual or group conduct.
Legal vs. Ethical Standards
What is legal may not always be ethical and vice versa.
Difference between Laws and Ethics
Laws are enforceable rules; ethics are moral guidelines.
Deontological Ethical Theory
Focus on obligations and duties in ethical decisions.
Utilitarian Ethical Theory
Evaluates consequences; the best action maximizes overall good.
Casuist Ethical Theory
Compares current dilemmas with past outcomes.
Moral Relativism
Ethical truths depend on cultural context, no absolutes.
Virtue Defined
A trait considered morally good.
What are Morals?
Cultural rules that shape ethical behavior.
Code of Ethics
Guidelines for ethical decision-making in organizations.
Corporate Social Responsibility (CSR)
Business commitment to society's welfare and stakeholder interests.
Stakeholder Theory
Considers interests of all affected parties in business decisions.
Typical Stakeholders in a Corporation
Shareholders, employees, customers, suppliers, and the community.
Pyramid of Social Responsibility
Framework outlining economic, legal, ethical, and philanthropic responsibilities.
Sustainability
Meeting present needs without compromising future generations.
Green Marketing
Promoting products with environmentally-friendly qualities.
Greenwashing
Misleading claims about environmental benefits to improve public image.
Cause-related Marketing
Partnership between a for-profit and non-profit for mutual benefit.