Personal and Professional Qualities of a Healthcare Worker Flashcards

Vocabulary flashcards focusing on personal and professional characteristics, personal hygiene, communication skills, leadership styles, stress management, and goal setting for healthcare workers.

First Impressions Window

The timeframe within the first 20 seconds to 4 minutes of meeting someone where people form an impression based mainly on appearance.

5 Factors for Healthy Appearance

The five essential lifestyle practices that contribute to a healthcare worker's healthy appearance: avoiding tobacco, alcohol, and drugs; proper diet; regular exercise; adequate rest; and good posture.

Empathy

To be able to identify with and understand another person's feelings, situation, and motives.

Honesty

To be truthful and display integrity in healthcare, ensuring others can trust you at all times.

Dependability

Accepting the responsibility required by your position, demonstrated through promptness and maintaining good attendance.

Willingness to Learn

To be willing to learn and adapt to continuous changes in health occupations.

Patience

To be tolerant and understanding, learning to deal with frustration and overcome obstacles.

Acceptance of Criticism

To be willing to accept constructive criticism and learn from it to allow improvement rather than being resentful.

Enthusiasm

To be able to enjoy your work and display a positive attitude.

Self-Motivation

To have the ability to begin or follow through with a task so that tasks can be completed without constant direction.

Tact

To have the ability to say or do the kindest or most fitting thing in a difficult situation through constant practice.

Competence

To be qualified and capable of performing a task, along with the ability to follow instructions.

Responsibility

To be willing to be held accountable for your actions.

Discretion

To be able to use good judgment in what you say and do, providing confidential care.

Professionalism

To display good judgment, proper behavior, courtesy, good communication skills, honesty, politeness, responsibility, integrity, competence, and a proper appearance.

Communication

The exchange of information, thoughts, ideas, and feelings.

Nonverbal Communication

Communication that occurs without spoken words, primarily through facial expressions, body language, and touch.

Listening

An essential part of effective communication defined as paying attention to and making an effort to hear what another person is saying.

Interpersonal Relationship Skills

Tactics people use to interact with others effectively.

Teamwork

Many professionals with different levels of education, ideas, backgrounds, and interests working together for the benefit of the patient.

Leadership

The skill or ability to encourage people to work together and do their best to achieve common goals.

Leader

An individual who leads or guides others, or who is in charge or in command of others.

Democratic Leader

A leader who encourages participation by the whole group when making decisions.

Laissez-Faire Leader

A "hands off" leader who allows individuals to function independently, does not regulate too much, and makes decisions only when forced to.

Autocratic Leader

A "dictator" leader who makes all decisions and maintains total rule.

Stress

The body's reaction to any stimulus that requires a person to adjust to a changing environment.

Goal

A desired result or purpose toward which one is working.

Long Term Goals

Goals that may take years or even a lifetime to accomplish.

Short Term Goals

Goals that usually take days, weeks, or months to accomplish.