Health Assesememnt chapter 3 ( quiz 1) (interviewing )

Address both __________ and __________ to encourage participation.

caregiver, child

Use __________ development stages to guide communication

cognitive

__________ touch may help convey empathy.

Therapeutic

Interviewing vulnerable populations requires appropriate __________ and responses.

resources

Ineffective communication is linked to __________ in treatment and diagnosis.

delays

Interprofessional communication should be based on mutual __________.

respect

__________ back is a way to confirm understanding.

Teach

The __________ is the best chance to understand the patient’s beliefs, concerns, and perception of health.

interview

The interview allows for the compilation of __________ data.

subjective

__________ communication involves the words you speak and the tone used.

Verbal

__________ communication includes body language and unconscious cues.

Nonverbal

Understanding messages depends on awareness and __________.

perception

nterpretation of communication is based on experiences, culture, and __________.

self-concept

__________ listening is an active process during the interview.

Effective

__________ bias is an internal factor to be aware of.

Implicit

__________ privacy is preferred, but __________ privacy is essential.

Geographic, psychological

__________-status seating fosters better communication.

Equal

Note-taking should be kept to a __________ to maintain attention.

minimum

The EHR was mandated by the __________ government to improve safety.

federal

The EHR should not become a __________ in communication.

barrier

The __________ phase is the data-gathering part of the interview.

working

__________ questions ask for narrative responses.

Open-ended

: __________ questions ask for specific, often yes-or-no, responses.

Closed (or direct)

__________ encourages patients to continue speaking.

Facilitation

__________ is a deliberate pause to show attentiveness.

Silence

__________ repeats part of what the patient said to help with expression.

Reflection

__________ names a feeling and allows it to be expressed.

Empathy

__________ involves asking for confirmation or clarification.

Clarification

__________ is used to address discrepancies in the patient’s story.

Confrontation

__________ links events to identify a cause or conclusion.

Interpretation

__________ is used to share factual and objective information.

Explanation

__________ provides a recap and marks the end of the interview.

Summary

Using __________ language creates distance between you and the patient.

avoidance

Using professional __________ can confuse patients.

jargon

__________ too much can dominate the interview and reduce patient input.

Talking

When verbal and nonverbal messages are __________, they reinforce one another.

congruent

When incongruent, the __________ message is often seen as more truthful.

nonverbal

__________ appearance forms the initial perception.

Physical

__________ can convey emotion and cultural differences.

Facial expression

__________ contact should be maintained but adjusted for cultural norms.

Eye

The meaning of __________ depends on age, culture, and context.

touch

The ending should be __________ to allow for final thoughts.

gradual

A __________ is provided at the end as the final statement.

summary

__________ contact should be maintained but adjusted for cultural norms.

Eye

The meaning of __________ depends on age, culture, and context.

touch

The ending should be __________ to allow for final thoughts.

gradual

SGM stands for __________, a term used to describe LGBTQ individuals.

sexual and gender minorities

__________ teaching uses simple, clear language in conversation.

Oral

__________ back is a way to confirm understanding.

Teach