TLE - 1

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Last updated 6:32 AM on 9/20/26
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10 Terms

1
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Front Office

Area where guests check in and check out

2
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Housekeeping

Maintains cleanliness of guest rooms

3
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Bell Staff

Assists guests with luggage

4
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Room Attendant

Cleans and maintains guest rooms

5
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Food and Beverage Service

Provides food and beverages to guests

6
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Reservation

Booking a room in advance

7
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Check-in

Process of registering a guest

8
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Check-out

Process of settling the guest's account

9
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Guest Service

Assistance given to meet guest needs

10
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Concierge

Helps guests with information and arrangements