Civility
Care and concern for others, the thoughtful use of words and language, and the flexibility to see the many sides of an issue.
public dialogue
Ethical and civil exchange of ideas and opinions among communities about topics that affect the public.
ethical public speaker
considers impact of speech on community
intrapersonal communication
communication with oneself
interpersonal communication
communication with other people
group communication
communication among members of a team
mass communication
communication generated by media corporations
public communication
communication where one person gives a speech
audience centered
considering audience perspectives before, during, and after a speech
speaker
one delivering speech
message
information conveyed by speaker
encoding
translating ideas into communication
decoding
translating communication into ideas
audience
those speaker addresses
channel
means by which message is conveyed
noise
anything interfering with communciation
feedback
signals audience gives a speaker
context
environment where speech occurs
communication apprehension
level of fear associated with communication with others
trait anxiety
apprehension about communicating with others in any situation
state/situational anxiety
apprehension about communicating with others in particular situation
systematic desensitization
technique for reducing anxiety where you teach your body to feel calm during speeches
visualization
constructing mental image of yourself giving successful speech
cognitive restructuring
reducing anxiety by replacing negative thoughts with affirmations (positive thoughts)
affirmations
positive talk
confirm
to acknowledge value in another person
hearing
vibration of sound waves on our eardrums, then impulses sent to brain
listening
process of giving thoughtful attention to another's words/understanding what you hear
interference
anything that stops/hinders listeners from receiving a message
listenable speech
considerate speech delivered in oral style
considerate speech
speech that eases the audience's burden of processing information
jargon
technical language used by special group/activity
slang
informal, nonstandard vocab made from changed words
colloquialism
local or regional informal dialect or expression
euphemism
word/phrase substituting an agreeable expression for offensive one
gender-inclusive language
language recognizing both men/women
culturally inclusive language
language respectfully recognizing different cultures
spotlighting
highlighting specific trait during a speech (sex, race, etc.)
verbal clutter
extra words that pad sentences but don't add meaning
careful listener
listener who overcomes interference to better understand message
ethical listener
listeners who consider moral impact of speaker's message on self/community
critical listener
listener who listens for accuracy of a speech's context/implications of message
speech topic
subject of speech
brainstorming
process of generating ideas randomly without attention to logic, connections, or relevance
general purpose
speech's broad goal (inform, invite, persuade, introduce, commemorate, accept)
specific purpose
focused statement that identifies what speaker what to accomplish
behavioral objectives
actions speaker wants audience to take at end of speech
thesis statement
statement summarizing main ideas, assumptions, or arguments of speech
dialogue
interaction, connection, and exchange of ideas and opinions of others
master statuses
significant position person occupies within society that affect person's identity in almost all social situations
standpoint
perspective from which person views/evaluates society
attitude
general feelings about something
belief
persons idea of what's real, fake, true, untrue
value
person's idea of what is good, worthy, or important
ethnocentrism
belief that one's culture is superior to others
demographic audience analysis
analysis identifying population traits of an audience
open-ended question
question allowing respondent to answer in unrestricted way
closed-ended question
question requiring respondent to choose answer from two or more alternatives
stereotype
broad generalization about entire group based on limited knowledge
empathy
trying to see the world as another does
speaking environment
time/place where speaker will speak
research inventory
list of types of information you have and information you want to find
information overload
when one takes in more information than we can process, and realize there is more information we're expected to know
Boolean operators
words used to create specific phrase that broadens/narrows search on internet
databases
collections of info stored electronically so they are easy to find/retrieve
bibliographic databases
databases indexing publishing data
full-text databases
database indexing complete text
abstract
summary of text in article or publication
index
alphabetical listing of topics discussed in specific publication, along with corresponding year, volume, and page numbers
interview
planned interaction with another organized around inquiry/response
probe
questions that fill out/follow up answer to previous question
plagiarism
presenting another's words/ideas as your own
patchwork plagiarism
constructing complete speech from portions of several different sources
global plagiarism
stealing entire speech from single source and presenting it as your own
incremental plagiarism
presenting select portions from single speech as your own
preliminary bibliography
list of all potential sources you'll use as you prepare your speech
claim
assertion that must be proved
evidence
materials used to support ideas
examples
specific instance used to illustrate concept, experience, issue, or problem
real example
instance that actually took place
hypothetical example
instance that did not take place but could have
narrative
story recounting/foretelling real or hypothetical events
brief narratives
short story illustrating specific point
extended narratives
longer story making connection with broader point
intertextuality
process in which stories reference other stories OR rely on parts of other stories to be complete
statistics
numerical summaries of facts, figures, and research findings
mean
average group of numbers
median
middle number in a series of numbers arranged in ranked order
mode
number that occurs most often in a number set
testimony
opinions/observations of others
direct quotation
exact word-for-word presentation of another's testimony
paraphrase
summary of another's testimony in the speakers own words
expert testimony
opinions/observations of someone considered an authority in a particular field
peer testimony (lay testimony)
opinions/observations of someone who has firsthand knowledge of topic
personal testimony
own opinions/observations used to convey your point
bias
unreasoned distortion of judgement/prejudice about a topic
objective
having fair, ethical, and undistorted view on a question/issue
definition
statement of exact meaning of word or phrase
denotative definition
dictionary definition
connotative definition
implied meaning of a word