Introduction to Communication Studies and Perception

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Flashcards covering communication components, the three main models of communication, perception stages, perception checking, and identity management based on Chapters 1 through 7.

Last updated 4:34 PM on 8/28/26
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20 Terms

1
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How is communication defined in Chapter 1?

Communication is defined as the process of using messages to generate meaning.

2
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What are the five main benefits of studying communication outlined in Chapter 1?

  1. Improving the way peers see us. 2. Succeeding professionally in your desired field. 3. Boosting confidence. 4. Alleviating pressure and stress caused by conflict. 5. Expanding your comfort zone and understanding of the world.
3
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In communication, what are the roles of the source and the receiver?

The source is the sender of the message, while the receiver is the target of the message.

4
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What are some common channels of communication mentioned in the lecture?

Face to face communication, airwaves, sound waves, phone calls, and emails.

5
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What is encoding?

Encoding is the process of translating an idea or a thought into words.

6
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What is decoding?

Decoding is the process of assigning meaning to an encoded message.

7
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How is noise defined in the communication process?

Noise refers to any interference in the encoding or decoding process that reduces the clarity of the message.

8
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Can silence be considered feedback?

Yes, even no response or silence is still considered feedback.

9
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What are the three most common models of communication?

  1. Action model of communication. 2. Interaction model of communication. 3. Transactional model of communication.
10
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What characterizes the action model of communication?

It is a one way or linear process in which a source encodes a message through a channel for a receiver to decode or interpret.

11
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How does the interaction model view communication?

It views communication as a two way process between senders and receivers, recognizing feedback and context and seeing communication as a series of messages.

12
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What makes the transactional model of communication unique?

It does not distinguish between the source and receiver or see communication as a series of messages; instead, it views communication as an ongoing conversation in which messages are sent in both directions simultaneously.

13
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Which key component of communication is NOT labeled in the transactional model described in the lecture?

Noise.

14
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What is perception?

Perception is the process of using the senses to acquire information about the surrounding environment situation.

15
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What are the three stages of the perception process?

  1. Selection (deciding to focus on some stimuli and neglect others). 2. Organization (grouping stimuli into meaningful units). 3. Interpretation (assigning meaning to organized stimuli).
16
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What four reasons explain why individuals have differences in perception?

  1. Different physiological features. 2. Different past experiences. 3. Various roles and social contexts. 4. Different present feelings.
17
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What are the three steps involved in perception checking?

  1. Describe the behavior (using nonverbal and verbal cues). 2. Suggest interpretation (identifying plausible interpretations). 3. Seek verification (asking the individual to clarify, explain, confirm, or respond).
18
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What is intrapersonal communication?

Intrapersonal communication is when people engage in discussion and decision making within their own minds first.

19
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What does viewing communication through the dialogic process mean?

It means considering the other person's needs and expectations when selecting messages to share.

20
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What is the difference between high and low levels of identity management?

High levels of identity management result in more beforehand consideration of how information might be interpreted by others, whereas low levels result in more acting and communicating before thinking.