Studied by 30 people
Teamwork
The combined action of a group, especially when effective and efficient.
Collaboration
Working together to produce or create something.
Group Dynamics
The processes involved when people in a group interact with each other.
Consensus
General agreement among the members of a group or team.
Conflict Resolution
The process of resolving a dispute or a conflict by meeting at least some of each side’s needs and addressing their interests.
Delegation
The assignment of responsibility or authority to another person (normally from a manager to a subordinate) to carry out specific activities.
Feedback
Information about reactions to a product, a person's performance of a task, etc., used as a basis for improvement.
Facilitation
The act of making something easier or helping something run more smoothly.
Role
The function assumed or part played by a person or thing in a particular situation.
Responsibility
The state or fact of being accountable or to blame for something.
Leadership
The action of leading a group of people or an organization.
Accountability
The fact or condition of being accountable; responsibility.
Negotiation
Discussion aimed at reaching an agreement.
Interpersonal Communication
The process by which people exchange information, feelings, and meaning through verbal and non-verbal messages.
Active Listening
Fully concentrating on what is being said rather than just passively 'hearing' the message of the speaker.
Presentation
The act of presenting or delivering information or ideas to an audience.
Public Speaking
The act or process of delivering a speech to a live audience.
Visual Aids
Items of visual or graphical information (such as charts, graphs, pictures) used to supplement a presentation.
Multimedia
The use of different types of media (videos, audio, graphics, etc.) to support communication.
Rhetoric
The art of effective or persuasive speaking or writing.
Persuasion
The action or process of persuading someone or of being persuaded to do or believe something.
Audience Analysis
The process of examining information about your listeners and adapting your message to their knowledge, interests, attitudes, and beliefs.
Message
The information conveyed by words (in speech or writing), and/or other signs and symbols.
Cultural Sensitivity
Being aware that cultural differences and similarities between people exist without assigning them a value – positive or negative, better or worse, right or wrong.
Ethics
Moral principles that govern a person's behavior or the conducting of an activity.
Citation
A reference to a source of information.
Plagiarism
The practice of taking someone else's work or ideas and passing them off as one's own.
Intellectual Property
A category of property that includes intangible creations of the human intellect, such as inventions; literary and artistic works; designs; and symbols, names, and images used in commerce.
Confidentiality
The state of keeping or being kept secret or private.
Transparency
The condition of being transparent; openness, communication, and accountability.
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