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What are the 5 parts of the Pharmacists' Patient Care Process?
Collect
Assess
Plan
Implement
Follow-up
What are Ohio law requirements for prescriptions?
• Legitimate medical purpose (50%/50%)
• Signed and dated on day of issuance (manually signed)
• Full name, professional title, address of prescriber
• Prescriber telephone number
• Full name and address of patient
• Drug name and strength
• Quantity
• Directions for use (SIG)
• Number of refills (times or period of time)
• DEA number or CTP number (Controlled substances)
Original Rx must be filled within _______ from date written (*except opioid analgesics)
6 months
Outpatient Rx for opioid analgesics (CII-IV) must be filled within _____ from date written
14 days
Refills good for _____ from date written (non-controls and C-V)
1 year
Refills good for _____ from date written (C-III and C-IV)
6 months
How many refills can you have on C-II prescriptions?
0
Medication Therapy Management (MTM)
a way to help patients get the most benefit out of their medications (provided by pharmacists)
focus to ensure the most effective use of drug therapy
What are the components of MTM?
Medication Therapy Review
Personal Medication Record
Medication Action Plan
Intervention/Referral
Documentation and Follow-up
Medication Therapy Review
May also be called a Complete Medication Review (CMR)
Review the patient's medication with them
Interview the patient to figure out what they are actually doing
How are they taking their medications?
What medication are they taking?
What problems are they experiencing?
Personal Medication Record (PMR)
A list for the patient including all of the medications they take
Prescription
Non-prescription
Herbal products
Dietary supplements
How they take them
What they take them for
Medication Action Plan (MAP)
A plan that helps the patient focus on what they need to do regarding their medications and health
This may include:
Action steps (What I need to do…)
Lifestyle goals
Appointment information
Tests they should schedule or have scheduled
Tools they can use (ex: adherence)
Intervention/Referral
Interventions are things we will do to address a medication related problem
Working with the prescriber
Medication changes
Medication adjustments
Monitoring of high-risk medications
Education for the patient
May need to refer the patient for further evaluation or diagnosis by other Healthcare Professionals
What is the purpose of patient counseling?
Providing medication information verbally or in written format to the patient or caregiver
Improves patient care by:
Reducing medication errors
Increasing patient understanding/management of their medical condition
Minimizes incidence of adverse effects and drug interactions
Enhances patient outcomes and satisfaction with care
What did the Omnibus Budget Reconciliation Act of 1990 do?
Requires the following to improve quality of use and distribution of prescriptions:
Prospective drug utilization review (DUR)
Offer to counsel the patient, caregiver or patient representative provided by a pharmacist or pharmacy intern under pharmacist supervision
Record of comments relevant to the individual’s drug therapy
How can you say these in patient friendly language?
Hypertension
Subcutaneous
high blood pressure
under the skin
What do open-ended questions often start with?
what
how
why
What do closed-ended questions often start with?
do
is
have
What are essential parts of the beginning of a patient counseling session?
introduction (name, title)
confirm patient identity and verify allergies
explain purpose
assess patient knowledge
What are the three prime questions for new prescriptions?
What did the doctor tell you this medication is for?
How did the doctor tell you to take this medication?
What did the doctor tell you to expect?
What are the three prime questions for refill prescriptions?
What do you take this medication for?
How do you take this medication?
What problems have you experienced?
What is the teach back method?
Determine patient understanding of information discussed
Opportunity to correct any misunderstandings
Ask them to repeat back to you key information from the counseling session
May be framed as making sure the provider did not miss any information instead of testing patient knowledge
What is a Drug Utilization Review?
Authorized, structure, ongoing review of provider prescribing, pharmacist dispensing and patient use of medication
prospective DUR
evaluation of a patient's therapy before medication is dispensed
concurrent DUR
ongoing monitoring of drug therapy during the course of treatment
retrospective DUR
review of drug therapy after patient has received the medication
pharmacist's role: prospective DUR
Assess dosage and directions reviewing patient information for interactions or duplicate therapy
pharmacist's role: concurrent DUR
Similar to prospective.
Check therapy with patient records. Mostly in hospital settings
pharmacist's role: retrospective DUR
Help detect patterns in provider's prescribing or pharmacy dispensing.
Used many times for research or education
Why are DURs completed?
• Reduce inappropriate use of medications
• Improve adherence
• Decrease adverse effects of drug interactions
• Continuously evaluate medication use and their associated outcomes
What are examples of DURs?
• Drug - disease contraindication
• Drug allergy interaction
• Drug dosage modification
• Drug - drug interaction
• Drug - patient precautions
• Formulary substitutions
• Duration of treatment
• Overuse/underuse
• Therapeutic duplication
drug interaction
An alteration in the duration or magnitude of pharmacological effects of one drug that is caused by another drug, food, or any other substance.
object drug
drug affected by the interaction
precipitant drug
drug that causes interaction
pharmacokinetics
ADME, what our body does to the drug
pharmacodynamics
additive/synergistic effects, antagonistic effects, what the drug does to our body
common additive/synergistic effects
electrolytes
antidiabetic medications
antihypertensives
QT prolongation
CNS depression
anticholinergic
serotonin syndrome
bleeding
amoxicillin/clavulanic acid
common antagonistic effects
• Naltrexone/Opioids & Alcohol
• Naloxone/Opioids
• Warfarin/Vitamin K
• Antihypertensives/NSAIDs
• Antihypertensives/decongestants
• Beta-Blocker/beta2 Agonist (albuterol)
questions to ask yourself during a DUR
• Why are they receiving this?
• Who prescribed it?
• What is the timeline of events? (new vs refill, duration)
• What is the route of administration?
• What is the dose?
• Is there an alternative?
• Is this clinically significant to age, illness, unstable disease, renal/hepatic function?