Test 2- Strat Comm

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36 Terms

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What does the R.A.C.E. Model stand for?

Research, Action Planning, Communication, and Evaluation.

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8-Step Communications Matrix

A breakdown of the R.A.C.E. Model steps to encourage analytical strategic planning.

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Research

An established and ongoing process in any organization that involves scanning the external and internal environment and gathering feedback.

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External Environment

Economic, political, and social developments outside an organization that influence it.

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Internal Environment

Events or conditions inside an organization that influence how it operates, categorized as strengths or weaknesses.

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Stakeholders

A broad group of individuals with a vested interest, or 'stake,' in an organization.

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Publics

A specific group of people who share a common interest.

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Self Interests

The principle that individuals and organizations are primarily motivated by their own needs, desires, and benefits.

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Opinion Leaders

Individuals or organizations with significant influence over the attitudes and behaviors of others within a social network.

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Background

A summary of comprehensive research that establishes credibility and builds the foundation of a plan.

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Situation Analysis

A statement of the current situation and a description of the challenge or opportunity based on research.

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Number of Paragraphs in Situation Analysis

2 paragraphs.

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First Paragraph of Situation Analysis

A statement of the current situation and a description of the challenge or opportunity based on research.

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Goals & Objectives

Part of the Action Planning step in the R.A.C.E. Model.

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Analytical Process

Action in each step is determined by the information acquired and decisions made in previous steps.

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Situational Analysis

Identifies potential difficulties that could impede success.

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Purpose of Situational Analysis

Redefines the situation after research has been synthesized.

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Core Problem or Opportunity

Conveys the heart/core of the problem or opportunity identified by research.

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Core Problem/Opportunity Length

1 sentence.

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Action Planning

The planning process must be flexible, adaptive to feedback or new information, and based on good research.

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Goals

A one-sentence statement of the result or desired outcome needed to solve the problem or to seize the opportunity.

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Campaign Goals

Should not be established in isolation; sound communication goals and objectives will enhance and support the overall organization's mission and goals.

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Objectives

Specific, measurable statements of what needs to be accomplished for the goal to be reached.

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Specific Objective Criteria

Clearly articulate what you hope to accomplish without ambiguity.

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Measurable Objective Criteria

Improvement-oriented and quantifiable; must include data, i.e., number; benchmark.

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Attainable Objective Criteria

Realistic, while still seeking significant improvement.

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Relevant Objective Criteria

Aligns with/supports overall organizational mission and goals.

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Time-bound Objective Criteria

Includes a deadline, i.e., target date.

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Written Objective Criteria

Avoids confusion and provides tangible guides for evaluation.

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Efficient Objective Criteria

Reflects the most direct route to reach the desired outcome.

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Cost-conscious Objective Criteria

Considers available budget.

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Outcome Objectives

Two types: Informational and motivational.

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Informational Objectives

Lay the necessary foundation of understanding and awareness.

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Motivational Objectives

Directly tied to behavior; used to get the public to act.

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Function of Informational Objectives

Create awareness.

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Function of Motivational Objectives

Create behavior.