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sales of business = x100
total sales
market share equation
how a business establishes its self in markets
what is a brand
product reignition
customer loyalty
develop and image / charge premium price
what might branding be used for
markets often develop or change for example the movie industry change from DVDs to online
what is a dynamic market
24/7
easy to access
selling costs with stores is not there
cheaper to market
benefits of online retailing
economic growth within the economy
innovation - new products
social changes - trends
reasons for market growth
flexibility - how the business assets and staff adapt
market research - keep up with changes
develop a niche - create usp
how to adapt to change
a risk is where the outcomes are unknown for example setting up the businesses.
what is a risk
where a business is subject to external influences that they cant control.
what Uncertainty
puts effort into developing and making products that it believes the consumer wants. lead by wants
what is a product orientated product
puts effort into producing a good product and mass produce it. lead by needs
what is a market orientated product
it is primary data that is created for the purpose of your business
what is primary research
questionnaires, postal surveys, focus groups, personal interview
examples of primary research
personalised to you
can create customer loyalty
positives of primary research
cost
negatives of primary research
information that already exists
what is secondary research
internal data
external data
types of secondary research
easy to collect
does not cost as much
positives of secondary research
might not be what you are looking for
out of date
negatives of secondary research
how a market is dived up into different sections
what is market segmentation
demographic and geographic
what can market segmentation be broken up in to
how the consumer views the brand/product
what is market positioning
to find out where a business is placed in its market
what is market mapping
market research
how is market mapping carried out