Marketing Test 4 New Flashcards

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81 Terms

1

Price

The sum of all of the values that consumers give up in order to gain the benefits of having or using the product or service

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Revenue

Price X Quantity

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Price Elasticity

Percentage change in quantity demanded/percentage change in price

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Factors to Consider When Setting Price:

  1. Marketing strategy, objectives, mix

  2. Competitors’ strategies and prices

  3. Customer’s perceptions of value

  • What is it worth to the customer?

  1. Product Costs

  • Variable Cost Pricing

  1. Macro Environmental factors

  2. Consumer Factors

  3. Product Factors

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Cost

(1 - Margin) x Selling Price

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Fixed Costs

Costs that stay constant across all production volumes

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Break even point definition

The level of sales for a firm where all costs covered

  • At any level above, the firm makes profit

  • At any level below, the firm loses money

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Break Even Point =

Total Fixed Costs /  Selling Price - Variable Cost

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To determine the dollar sales volume needed to break even, first compute break-even in units and then use this formula:

(Selling Price)x(Break Even) 

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PROFIT

Q(P-VC) - (FC)

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PESTEL

Political - current political issues and public policy (see text)

Economic Conditions - big impact on pricing decisions

Social Concerns - big impact on pricing in some categories

Technological - consider adoption curve and product lifecycle

Environmental - consider competitive environment, international environment, and natural environment

Legal - Pricing decisions may be regulated

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Most pricing is covered under

the Sherman Act, Clayton Act and Robinson-Patman Act

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Price fixing

agreeing with your competitors as to what prices to offer

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Deceptive pricing

advertising or promoting one price, but that price does not cover the entire purchase

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In general, the following are illegal:

  1. Price fixing - agreeing with your competitors as to what prices to offer

  2. Deceptive pricing - advertising or promoting one price, but that price does not cover the entire purchase

  3. Price discrimination that is injurious to competition

  4. Granting non-proportionate promotional pricing

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Some prices have psychological

“price ceilings”

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Odd/Even pricing

even prices communicate more prestige than odd prices

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If a product is perishable

Price it lower so it will move before it is no longer in demand

This includes fashion-oriented and seasonal products as well as products that will physically perish

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Repurchase Cycle

  • Put lower margins on products purchased frequently

  • Put higher margins on products purchased less frequently to account for the lower consumption rate

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Distinctiveness

The more distinctive a product is, the higher price it can command

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Skimming Pricing

Is offering a high price early in the life cycle and lowering it as the product matures

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When to SKIM PRICE

Products quality and image must support its higher price

Cost of low volume cannot be so high they cancel the advantage of charging more

Competitors should not be able to enter the market easily

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Penetration Pricing

Is offering a low price early in the life cycle and increasing the price as consumers get used to the product

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Penetration pricing used when

Used to discourage competition because prices will be lower than those the competitors can profitably offer

When market is price sensitive, costs must fall as volume increases, competition must be kept out

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Logistics Management

Manufacturers effort

Focused on Efficiency, Cost Minimization

Engineering driven

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Supply Chain Management

Collaborative effort led by Manufacturer

Focused on Competitive advantage

Marketing driven

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Marketing logistics (physical distribution)

Planning, implementing and controlling the physical flow of goods, services, and related information from points of origin to points of consumption to meet customer requirements at a profit.

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Goal of the logistics system

Deliver a targeted level of customer service at the least cost

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Major logistics functions

Warehousing

Inventory management

Inventory

Logistics information management

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Intermediaries

  • Organizations that specialize in distribution (middlemen)

    • Merchant intermediaries take title to the product

    • They make money by adding a markup and reselling a product

    • Ex. Retailer, stock broker

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Channel of Distribution

Sequence of marketing organizations involved in bringing a product from the producer to the consumer

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Conventional Distribution Channel

  • There is a trade between speed and cost.


    Loosely aligned

  • Autonomous organizations

    • This means they are independent companies

  • Carry out a trade relationship

    • The orgs will do business with one another as long as there is a mutually beneficial relationship

    • Conventional distribution channels are not governed by contracts, ownership, or formal agreement 

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There is a trade between speed and cost

Minimum cost, minimum satisfaction

Maximum cost, maximum satisfaction

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Channel Management Decisions

  • Selecting channel members

  • Managing and motivating channel members

    • Partner relationship management

  • Evaluating channel members

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Why are Intermediaries used?

They create greater efficiency in making goods available to target markets

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Things are less expensive for consumers when there

ARE middlemen involved

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Intermediaries have economies of scale and system efficiencies

They lead to LOWER costs for the final consumers

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Channel length tends to increase INCREASE when:

Price is low

Product is durable

Product is simple

Firm has limited resources 

Numerous small customers and producers

Capable intermediaries exist

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Channel length tends to DECREASE when:

Price is high

Product is perishable

Product is complex

After-sale service is needed

Few large customers, few producers

Intermediaries are few or unavailable

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Piggyback

Semi-truck trailers on railroad cars

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Birdyback

Planes loaded with containers

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Fishyback

Truck-beds on barges or ships

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Exclusive Dealing

Supplier prohibited intermediaries handling its products from selling products of competing suppliers

  • Illegal if it restricts competition

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Exclusive Territory

Contractual relationship where only one intermediary in the area is allowed to sell a manufacturers product

  • Justified if..

    • High investments is required of dealers

    • The image is critical for success

  • Illegal if competition is restricted 

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Tying Contracts

Require a channel intermediary or buyer to purchase lines of merchandise supplementary to the product the purchaser wishes to buy

  • Usually illegal

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Retailing

All the activities involved in selling goods or selling directly to final consumers for their personal, non-business use.

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The different types of retailers can be classified based on:

  1. The amount of service they offer

  2. The breadth and depth of product lines

  3. How they are organized

  4. The relative prices charged

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Types of Retailers:

  1. Classification by the amount of service

  2. Retail classifications by product line

  3. Relative prices classification

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Retailer Strategy

Segmentation and targeting

Store differentiation and positioning

Retail marketing mix

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Retail marketing mix

Retailers cannot make meaningful decisions related to the retail marketing mix until they first define and profile their target market

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Retail Trends and Developments

  1. New retail forms, shortening retail life cycles, and retail convergence

  2. Larger retailers

  3. Showrooming is now a common practice in stores but buying them online

  4. Growing importance of retail technology

  5. Enviormentalism

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Functions performed by wholesalers

  • Selling and promoting

  • Buying and assortment building

  • Bulk-breaking

  • Warehousing

  • Transportation

  • Financing

  • Risk bearing

  • Market information

  • Management services and advice

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Merchant Wholesaler

  • Largest group of wholesalers (account for 50% of wholesaling)

  • Sell primarily to retailers

  • Provide a full range of services

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Types of merchant wholesalers

General merchandise, Specialty wholesalers

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Industrial Distributors

  • Sell industrial products to manufacturers

  • Carry stock

  • Offer credit

  • Provide delivery

  • May carry a broad range of merchandise, a general line, or a specialty line

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Brokers and agents

  • Do not take title to goods

  • Perform only a few functions

  • Specialize by product line or customer type

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Brokers

bring buyers and sellers together

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Agents

represent buyers on a more permanent basis

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Manufacturers sales branches and offices

Involves wholesaling by seller or buyers themselves rather than through independent wholesalers

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Cash and carry wholesalers

  • Carry a limited line of fast-moving goods

  • Sell to small retailers for cash

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Truck wholesalers

Perform primarily a selling and delivery function

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Dropshippers

Do not carry inventory or handle the product

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Rack jobbers

  • Price the goods

  • Keep goods fresh

  • Set up point-of-purchase displays

  • Keep inventory records

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Producers’ cooperatives

  • Farmer-owned members

  • Assemble farm produce for sale in local markets

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Wholesaler Strategy

Segmentation, targeting, differentiation, and positioning

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Horizontal conflict

occurs among firms at the same level of the channel

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Vertical conflict

occurs between different levels of the same channel

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Conventional distribution channel

Consists of one or more independent producers, wholesalers, and retailers, each a separate business seeking to maximize its own profits even at the expense of profits for the system as a whole

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Vertical marketing system (VMS)

A distribution channel structure in which producers, wholesalers, and retailers act as a unified system

  • One channel owns the other, has contracts with them, or has so much power that they all cooperate

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Corporate VMS

A vertical marketing system that combines successive stage of production and distribution under single ownership. Channel leadership is established via common ownership

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Contractual VMS

A vertical marketing system in which independent levels of production/distribution join together through contracts to obtain more economies of scale than they could alone

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Franchises

are a common form of contractual vertical marketing system

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Marketing's Impact on Society

  • False Wants

  • Too much consumerism

  • Cultural pollution

  • Too few social goods 

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Marketing's Impact on Other Businesses

  • Big budgets disadvantage smaller competitors

  • Marketing practices that create barriers to entry

  • Unfair competitive marketing practices

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Marketings Impacts on Individual Consumers:

  • High prices 

  • Deceptive practices

  • High-pressure selling

  • Shoddy, harmful, or unsafe products

  • Planned and perceived obsolescence

  • Poor service to disadvantaged consumers

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Traditional buyers’ rights to include the right to…

  1. Not buy a product that is offered for sale

  2. Expect the product to be safe

  3. Expect the product to perform as claimed

  4. The right to be well informed about important aspects of the product

  5. The right to be protected against questionable products and marketing practices

  6. The right to influence products and marketing practices in ways that will improve “quality of life”

  7. To consume in a way to preserve the world for future generations of consumers

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Sellers Bill of Rights

  • To introduce any product in any size and style–with proper warnings and controls, if necessary

  • To charge any price for the product without any discrimination

  • To spend any amount to promote the product if competing fairly

  • To use any product message that is not misleading or dishonest

  • To use buying incentive programs that are not unfair or misleading

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Christian Ethics

  1. Lead by example - whether you know it or not, people are watching you

  2. There is a correlation between how you deal with ethical dilemmas and how effective you are as a leader and a witness for Christ

  3. Faith is essential for holding to Biblical convictions regardless of the consequences

  4. Stay involved in the disciplines of the faith…as your practice of Christianity sways, so will your morality

  5. An ethical decision is not a last-minute decision

  6. Your convictions will be tested when you are detached from the Christ-centered subculture

  7. Friendships are a key part of shaping and maintaining Biblical convictions

  • Stay accountable to Godly people

  1. Ethical standards must be applied consistently to ALL areas of life

  2. Organizational ethics may not align with Biblical ethics

  3. At times God may ask you to “walk”

  • Trust Him - it will work out

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The Golden Rule

“Do unto others as you would have them do unto you”

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The Utilitarian Principle

Do the greatest good for the greatest number of people

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Kant’s Categorical Imperative

Act in such a way that the action taken under the circumstances could be a universal law or rule of behavior

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