buad332 exam 1 questions

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Last updated 4:02 PM on 9/22/26
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24 Terms

1
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at which stage of the consumer buying decision process is cognitive dissonance relevant

post purchase behavior

2
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If I’m in sales, and I need to talk to the CEO at my customer to convince them to purchase my product, then the CEO’s administrator plays what “role” in the Buying Center?

gatekeeper

3
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True or False: Business Buying is typically more complex than Consumer Buying

True

4
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Forces close to the company, including suppliers, marketing intermediaries, customers, and competitors make up the firm’s:

Microenvironment

5
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In 1998, Walt Disney Company introduced a cruise line. Disney’s goal was to attract its current customer base to this new product offering. For Disney, this was an example of growth through:

Diversification

6
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Cumulative brand value residing in the world’s top 100 brands is:

$3.5+ trillion

7
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Which one is NOT a 5 Ps of Marketing in BUAD332?

profit

8
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Carson has come into some money. She now has the financial resources to purchase a new set of skis she has been dreaming about. For Carson, those skis have suddenly gone from being a ______ to being a _______.

want; need

9
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What is our superpower?

curiosity

10
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Bottom line: if you’re going to have the resources that will allow stars to remain stars, and/or build question marks into stars, you had better have some:

cash cows

11
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Who is the biggest chocolate company in the world (by revenue)?

Mars; Wrigley,USA

12
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<p>what is this?</p>

what is this?

ansoff matrix

13
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<p>What is the top left box?</p>

What is the top left box?

Product development

14
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<p>Top right?</p>

Top right?

diversification

15
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<p>bottom left?</p>

bottom left?

market penetration

16
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<p>bottom right?</p>

bottom right?

market development

17
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What is market penetration?

make more sales to current customers without changing products

18
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How do you achieve market penetration?

add new stores in current market areas & improve advertising, prices, and service

19
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what is market development

identify and develop new markets for current products

20
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how to achieve market development

pursue different demographic customer groups (ethnicities, etc) & expand to different geographic regions (global expansion)

21
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what is product development

offering modified or new products to current markets

22
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how to achieve product development

add food offerings like selling coffee in supermarkets

23
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what is diversification

start up or buy businesses outside current products and markets

24
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how to achieve diversification

making and selling CDs, testing restaurant concepts, coffee markets