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Motivation
what a person does (direction), how hard a person works (intensity), and how long a person works (persistence)
Extrinsic motivation
external motivation through benefits such as money and bonuses
Intrinsic motivation
internal motivation through enjoying the actual task
Maslow's hierarchy of needs
pyramid of needs that, in order to achieve satisfaction, lower-level needs must be fulfilled before higher level needs
Maslow's hierarchy of needs: Bottom to top
physiological safety, love/belonging, esteem, self-actualization
McClelland's need theory
Need for achievement: people with this perform at higher levels and may be more successful entrepreneurs
Need for affiliation: the need for relationships
Need for power: the need to have influence over others and have status
Motivator-Hygiene theory
Motivators: aspects of a person's job that result in satisfaction
Hygienes: conditions and practices that prevent people from being satisfied with their work
Expectancy Theory of Motivation
Expectancy (relating effort to performance) x Instrumentality (belief that performance is related to rewards) x Valence (value or strength one places on a reward) = Motivation
Pillars of success
RESOURCES & MENTORING
Coach vs mentor
Coach: short term relationship in which coach corrects adverse behaviors and strengthens favorable behaviors in the now
Mentor: long term source of wisdom and support that serves to develop the mentee
Mentorship
Professional relationship in which a more experienced person serves as a guide in developing a less experienced person to grow professionally and personally
What is personality?
Regularities in feeling, thought, and action that are characteristic of an individual
What is personality a function of?
Demographic, competency, and psychological characteristics
Two aspects of self
Self-efficacy (one's belief in his capacity to execute) and self-monitoring (changing behavior to suit the situation)
Locus of control (internal vs external)
Internal: blame themselves and their efforts
External: blame everything but themselves
Dark Triad
narcissism, Machiavellianism, psychopathy
Myers Briggs
Introversion vs Extraversion, Sensing vs Intuition, Thinking vs Feeling, Judging vs Perceiving
Big Five Personality Traits
OCEAN; openness, conscientiousness, extraversion, agreeableness, neuroticism
Psychological capital (four characteristics)
Hope, efficacy, resiliency, optimism
Emotional intelligence (three aspects)
Self-awareness, other awareness, emotion regulation
Diversity (surface and deep level)
biological and physical differences among group members (e.g. sex and race) VS differences among member attitudes, beliefs, and values
Relief for employment discrimination
Back/front pay, hiring, promotion, reinstatement, reasonable accommodation
Generations in the workplace (what years)
Retired/passed on: 1922-1945
Boomers: 1946-1964
Gen X: 1965-1980
Gen Y (millennials): 1981-2000
What is mental health?
A state of well-being where a person is able to cope with the normal stresses of life
Mental health problem factors
Biological factors, such as genes or brain chemistry
Life experiences, such as trauma or abuse
Family history of mental health problems
Mental health problem warning signs
Overeating, oversleeping, mood swings, hopelessness, excessive smoking/drinking, anger, confusion, harmful thoughts
Mental health problem risk factors
Abuse, weather, environment, genetics, diet
Good mental health benefits
Positive self-image, stronger coping, better productivity, healthier relationships, higher quality of work