Ch. 6 Groups and Organization

aggregate

a collection of people who exist in the same place at the same time, but who don’t interact or share a sense of identity

authoritarian leader

a leader who issues orders and assigns tasks

bureaucracies

formal organizations characterized by a hierarchy of authority, a clear division of labor, explicit rules, and impersonality

category

people who share similar characteristics but who are not connected in any way

clear division of labor

the fact that each individual in a bureaucracy has a specialized task to perform

coercive organizations

organizations that people do not voluntarily join, such as prison or a mental hospital

conformity

the extent to which an individual complies with group or societal norms

democratic leader

a leader who encourages group participation and consensus-building before moving into action

dyad

a two-member group

explicit rules

the types of rules in a bureaucracy; rules that are outlined, recorded, and standardized

expressive function

a group function that serves an emotional need

expressive leader

a leader who is concerned with process and with ensuring everyone’s emotional wellbeing

formal organizations

large, impersonal organizations

group

any collection of at least two people who interact with some frequency and who share some sense of aligned identity

hierarchy of authority

a clear chain of command found in a bureaucracy

impersonality

 the removal of personal feelings from a professional situation

in-group

a group a person belongs to and feels is an integral part of his identity

instrumental function

being oriented toward a task or goal

instrumental leader

a leader who is goal oriented with a primary focus on accomplishing tasks

Iron Rule of Oligarchy

the theory that an organization is ruled by a few elites rather than through collaboration

laissez-faire leader

a hands-off leader who allows members of the group to make their own decisions

leadership function

the main focus or goal of a leader

leadership style

the style a leader uses to achieve goals or elicit action from group members

McDonaldization

the increasing presence of the fast food business model in common social institutions

meritocracy

a bureaucracy where membership and advancement is based on merit—proven and documented skills

normative/voluntary organizations

organizations that people join to pursue shared interests or because they provide some intangible rewards

out-group

a group that an individual is not a member of, and may even compete with

primary groups

small, informal groups of people who are closest to us

reference groups

groups to which an individual compares herself

secondary groups

larger and more impersonal groups that are task-focused and time limited

total institution

an organization in which participants live a controlled lifestyle and in which total resocialization occurs

triad

a three-member group

utilitarian organizations

organizations that are joined to fill a specific material need