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Attribution theory
suggests how we explain someone's behavior—by crediting either the situation or the person's disposition.
Fundamental attribution error
the tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
Attitude
feelings, often based on our beliefs, that predispose us to respond in a particular way to objects, people, and events
Foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
Cognitive dissonance theory
the theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent. For example, when our awareness of our attitudes and of our actions clash, we can reduce the resulting dissonance by changing our attitudes
Conformity
Adjusting one's behavior or thinking to coincide with a group standard.
Normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
Informational social influence
influence resulting from one's willingness to accept others' opinions about reality
Social facilitation
stronger responses on simple or well-learned tasks in the presence of others
Social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
Group polarization
the enhancement of a group's prevailing inclinations through discussion within the group
Groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
Prejudice
an unjustifiable (and usually negative) attitude toward a group and its members. Prejudice generally involves stereotyped beliefs, negative feelings, and a predisposition to discriminatory action.
Stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people
Discrimination
unjustifiable negative behavior toward a group and its members
Ingroup
"Us" - people with whom one shares a common identity
Outgroup
"them" - those perceived as different or apart from our ingroup
Ingroup bias
the tendency to favor one's own group
Scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to blame
Just-world phenomenom
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
Aggression
any physical or verbal behavior intended to hurt or destroy
Frustration-aggression principle
the principle that frustration- the blocking of an attempt to achieve some goal- creates anger which can generate aggression
Conflict
a perceived incompatibility of actions, goals, or ideas
Social trap
a situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
Mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them
Passion love
an aroused state of intense positive absorption in another, usually present at the beginning of a love relationship
Compassionate love
the deep affectionate attachment we feel for those with whom our lives are intertwined
Equity
a condition in which people receive from a relationship in proportion to what they give to it
Self-disclosure
revealing intimate aspects of oneself to others
Altruism
unselfish regard for the welfare of others
Bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
Social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
Reciprocity theory (norm)
an expectation that people will help, not hurt, those who have helped them
Social-responsibility norm
an expectation that people will help those dependent upon them
Superordinate goals
shared goals that override differences among people and require their cooperation
GRIT
Graduated and Reciprocated Initiatives in Tension-Reduction - a strategy designed to decrease international tensions
Social inhibition
The tendency to perform complex or difficult tasks more poorly in the presence of others
Other race effect
the tendency to recall faces of one's own race more accurately than faces of other races
Ethnocentrism
Belief in the superiority of one's nation or ethnic group.
Frustration Aggression Principle
the principle that frustration creates anger, which can generate aggression
Central Route Persuasion
attitude change path in which interested people focus on the arguments and respond with favorable thoughts
Halo effect
the tendency to draw a general impression about an individual on the basis of a single characteristic
Compliance
Conforming to a request or demand
Reciprocity of Liking Effect
a tendency to like those who like us
Diffusion of Responsibility
reduction in feelings of personal responsibility in the presence of others
Peripheral Route Persuasion
attitude change path in which people are influenced by incidental cues, such as a speaker's attractiveness
Dehumanization of the Victim
when a person obeying orders to harm a person thinks of the victim as an object rather than a person, interfering feelings of guilt are reduced or eliminated
Social Responsibility Norm
an expectation that people will help those needing their help
Phillip Zimbardo
social psychology; Stanford Prison Study; college students were randomly assigned to roles of prisoners or guards in a study that looked at who social situations influence behavior; showed that peoples' behavior depends to a large extent on the roles they are asked to play
Soloman Asch
I am a social psychologist that studied conformity through my famous line experiment
Stanley Milgram
obedience to authority; had participants administer what they believed were dangerous electrical shocks to other participants; wanted to see if Germans were an aberration or if all people were capable of committing evil actions
Norman Triplett
first official social psychology experiment on social facilitation; cyclists performed better when paced by others
Situational attribution
the process of assigning the cause of behavior to external factors or situations.
Dispositional attribution
the process of assigning the cause of behavior to internal characteristics or dispositions of the person.
Expert effect
the phenomenon where an individual's performance improves in the presence of others who are skilled or knowledgeable in the same area.