Communication Skills - Topic 6

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Last updated 10:54 PM on 8/5/26
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24 Terms

1
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What is public speaking?
Communicating information to an audience in a structured, deliberate manner to inform, influence, or entertain[cite: 32, 33].
2
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What is a presentation?
A structured process conveying ideas via speech, visual aids, and supporting materials to inform, persuade, or motivate[cite: 33].
3
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What are the key delivery elements of effective presentation skills?
Clarity, audience engagement, confidence, body language, vocal variety, and practice[cite: 33].
4
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What is audience analysis?
Evaluating listener demographics, needs, interests, and background to tailor a message effectively[cite: 31, 33].
5
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Why is audience segmentation important in presentations?
It allows the speaker to address specific concerns of different groups (e.g., cost for SMEs vs. ROI for investors)[cite: 31].
6
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What criteria should be used when selecting a topic?
Relevance to audience, speaker passion/knowledge, appropriate scope, and credible up-to-date sources[cite: 33].
7
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What are the primary steps in organizing a presentation?
Define clear objectives, create an outline, prioritize key points, organize supporting material, and plan timing[cite: 33].
8
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What is the basic 3-part structure of a speech or presentation?
Introduction, Body, and Conclusion[cite: 31, 32, 33].
9
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What should be included in a speech introduction?
An attention-grabbing hook, topic statement, relevance to audience, speaker qualifications, and main point preview[cite: 32, 33].
10
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What should be included in a presentation conclusion?
Summary of main points, restatement of core message, and a clear call to action[cite: 31, 33].
11
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What are common types of presentation aids?
Visual aids (slides/charts), multimedia clips, physical handouts, props/live demos, and interactive tools[cite: 31, 33].
12
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What are key design rules for PowerPoint slides?
Keep slides simple, limit text to key bullets, use clear visuals, maintain consistent design, and ensure readable fonts[cite: 31, 33].
13
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What are the 4 main types of public speeches?
Informative, Demonstrative, Persuasive, and Entertaining[cite: 32].
14
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What is an impromptu speech?
A limited-preparation speech delivered on the spot with very little to no prior planning[cite: 32].
15
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What is an extemporaneous speech?
A speech delivered using an outline/notes after limited preparation, without reading text word-for-word[cite: 32].
16
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What are Aristotle's three modes of persuasion used in persuasive speeches?
Logos (logic/reasoning), Pathos (emotional appeal), and Ethos (speaker credibility)[cite: 32].
17
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What vocal techniques enhance speech delivery?
Controlling diaphragmatic breathing, modulating pitch and volume, pausing between ideas, and avoiding filler words ("um/ah")[cite: 32, 33].
18
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What is Chronological organizational pattern?
Structuring speech points in sequential order of occurrence or step-by-step process[cite: 32].
19
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What is Spatial organizational pattern?
Structuring content according to physical layout, direction, or geography[cite: 32].
20
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What is Causal organizational pattern?
Structuring content to show a direct cause-and-effect relationship[cite: 32].
21
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What is Problem-Solution organizational pattern?
Structuring speech by establishing an existing problem and detailing a proposed solution[cite: 32].
22
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What is Topical (Categorical) organizational pattern?
Dividing a main topic into distinct, logical sub-categories or independent themes[cite: 32].
23
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What is Cause of Stage Fright (fear of public speaking)?
Fear of embarrassment, forgetting lines, evaluation, uninteresting content, or audience rejection[cite: 32].
24
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How can a speaker overcome stage fright?
Thorough preparation/practice, positive visualization, deep breathing, focusing on the message, and re-framing perception[cite: 32].