SAD - W2-3

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Last updated 8:16 AM on 7/9/26
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44 Terms

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Data

consists of raw, unorganized, and unprocessed facts

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Information

data that has been processed, organized, and contextualized so that it becomes meaningful and useful for decision-making

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Combination of hardware, software, and telecommunications systems that support business operations, improve productivity, and helps in decision making.

Information Technology

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A group of elements that are integrated with the common purpose of achieving an objective.

System

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It is the wider environment or the overarching system that contains, manages, and influences multiple subsystems.

Supersystem

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a smaller component or an elemental part of a larger system. It is designed to perform a specific, dedicated task that contributes to the ultimate goal of the overall system

Subsytem

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Automation Boundary

Tasked performed by computers

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Tasks performed by people

Manual boundary

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Physical System - Open Loop

blindly execute actions without verification (like a basic mechanical kitchen timer). IPO

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Conceptual Systems - Close Loop

analyze output feedback against a target to self-correct automatically.

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Integrated set of components for collecting, storing, processing data, and delivering information and digitalized products

Information System

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components of hardware

Hardware, Software, Data, People, Procedures, Network/Communications

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Asystem that records, processes, and stores an organization's routine day-to-day business transactions. It ensures that daily operations run efficiently and accurately.​

  • Ex. Payroll System, Online Booking Systems

Transaction Processing Systems (TPS)

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A system that collects data from TPS and generates routine reports to help middle managers monitor and control business operations.​

  • Ex. Monthly Sales Report, Inventory Reports

Management Information Systems (MIS)

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A computer-based system that helps managers make semi-structured or non-routine decisions by analyzing data and providing different scenarios.​

  • Ex. Sales Forecasting, Budgeting, Weather Forecast

Decision Support Systems (DSS)

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A system designed for top executives that provides summarized information, trends, and dashboards for strategic decision-making.​

  • Ex. Company Performance Dashboards

Executive Support Systems (ESS)

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A system that improves office productivity by automating routine office tasks and facilitating communication.​

  • Ex. Word Processing, Email, Video Conferencing

Office Automation Systems (OAS)

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A system that captures, organizes, stores, and shares knowledge within an organization to improve learning and decision-making.​​

Ex. Employee Training Portals

Knowledge Management Systems (KMS)

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An AI-based system that mimics the knowledge and reasoning of human experts to solve complex problems and provide recommendations.​​

  • Ex. Medical Diagnostic Systems, Loan Approval Systems

Expert Systems (ES)

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A system that helps organizations manage customer interactions, improve customer service, and increase sales and customer retention.​

  • Ex. Salesforce CRM

Customer Relationship Management System (CRMS)

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A system that manages the flow of goods, services, information, and finances from suppliers to customers.​

Ex. Warehouse management, logistics tracking

Supply Chain Management System (SCMS)

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An integrated information system that manages and connects an organization's core business processes using a single centralized database.​

  • Ex. Microsoft Dynamic 365

Enterprise Resource Planning System (ERPS)

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What is SAD

process of studying, planning, creating, and implementing information systems to solve business problems and improve organizational performance.​

24
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This involves understanding and examining an existing system or business problem.

What problem needs to be solved?

System Analysis

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This is the key Activities of System Analysis

  • Identifying problems and opportunities ​

  • Gathering user requirements ​

  • Analyzing business processes ​

  • Evaluating current systems

  • Determining what the new system should do

True

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This involves creating the blueprint for the new system based on the requirements identified during analysis.​

How will the solution be developed?

System Design

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This is the key Activities of System Design

  • Designing system architecture ​

  • Creating database structures ​

  • Designing user interfaces ​

  • Defining input, processing, and output methods ​

  • Planning security and controls ​

True

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professional who analyzes an organization's business needs and designs or recommends information system solutions to improve efficiency, productivity, and problem-solving. They act as a bridge between business users and the technical development team.​

System Analyst

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responsible for studying existing business processes, identifying problems, gathering user requirements, and helping design and implement information systems that meet organizational needs.​

System Analyst

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Tasks of a Systems Analyst

  • Analyze existing systems and business processes.​

  • Gather and document user requirements.​

  • Identify problems and recommend solutions.​

  • Design system specifications and workflows.​

  • Communicate with users, managers, and developers.​

  • Assist in system testing and implementation.​

  • Prepare system documentation and user manuals.​

  • Provide support and recommend system improvements.

True

31
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Skills of a System Analyst

  • Analytical and critical thinking​

  • Problem-solving skills​

  • Communication and interpersonal skills​

  • Knowledge of business processes​

  • Understanding of databases and information systems​

  • Basic programming and software development knowledge​

  • Project management and documentation skills

True

32
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This is the key Activities of System Analysis

  • Designing system architecture ​

  • Creating database structures ​

  • Designing user interfaces ​

  • Defining input, processing, and output methods ​

  • Planning security and controls ​

False

33
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This is the key Activities of System Design

  • Identifying problems and opportunities ​

  • Gathering user requirements ​

  • Analyzing business processes ​

  • Evaluating current systems

  • Determining what the new system should do

False

34
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Skills of a Systems Analyst

  • Analyze existing systems and business processes.​

  • Gather and document user requirements.​

  • Identify problems and recommend solutions.​

  • Design system specifications and workflows.​

  • Communicate with users, managers, and developers.​

  • Assist in system testing and implementation.​

  • Prepare system documentation and user manuals.​

  • Provide support and recommend system improvements.

False

35
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Skills of a System Analyst

  • Analytical and critical thinking​

  • Problem-solving skills​

  • Introvert

  • don’ have knowledge of business processes​

  • Understanding of databases and information systems​

  • Basic programming and software development knowledge​

  • Project management and documentation skills

False

36
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Importance of a System Analyst

  • The system meets user requirements. ​

  • Business processes become more efficient. ​

  • Development costs and errors are minimized. ​

  • Communication between users and developers is clear and effective.​​

True

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which is not a skill of a System Analyst?

Gaming and Prompting Skills

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Importance of a System Analyst

  • The system meets user requirements. ​

  • Business processes become more efficient. ​

  • Development costs and errors are maximized. ​

  • Communication between users and developers is confusing.

False

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True

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