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Data
consists of raw, unorganized, and unprocessed facts
Information
data that has been processed, organized, and contextualized so that it becomes meaningful and useful for decision-making
Combination of hardware, software, and telecommunications systems that support business operations, improve productivity, and helps in decision making.
Information Technology
A group of elements that are integrated with the common purpose of achieving an objective.
System
It is the wider environment or the overarching system that contains, manages, and influences multiple subsystems.
Supersystem
a smaller component or an elemental part of a larger system. It is designed to perform a specific, dedicated task that contributes to the ultimate goal of the overall system
Subsytem
Automation Boundary
Tasked performed by computers
Tasks performed by people
Manual boundary
Physical System - Open Loop
blindly execute actions without verification (like a basic mechanical kitchen timer). IPO
Conceptual Systems - Close Loop
analyze output feedback against a target to self-correct automatically.
Integrated set of components for collecting, storing, processing data, and delivering information and digitalized products
Information System
components of hardware
Hardware, Software, Data, People, Procedures, Network/Communications
Asystem that records, processes, and stores an organization's routine day-to-day business transactions. It ensures that daily operations run efficiently and accurately.
Ex. Payroll System, Online Booking Systems
Transaction Processing Systems (TPS)
A system that collects data from TPS and generates routine reports to help middle managers monitor and control business operations.
Ex. Monthly Sales Report, Inventory Reports
Management Information Systems (MIS)
A computer-based system that helps managers make semi-structured or non-routine decisions by analyzing data and providing different scenarios.
Ex. Sales Forecasting, Budgeting, Weather Forecast
Decision Support Systems (DSS)
A system designed for top executives that provides summarized information, trends, and dashboards for strategic decision-making.
Ex. Company Performance Dashboards
Executive Support Systems (ESS)
A system that improves office productivity by automating routine office tasks and facilitating communication.
Ex. Word Processing, Email, Video Conferencing
Office Automation Systems (OAS)
A system that captures, organizes, stores, and shares knowledge within an organization to improve learning and decision-making.
Ex. Employee Training Portals
Knowledge Management Systems (KMS)
An AI-based system that mimics the knowledge and reasoning of human experts to solve complex problems and provide recommendations.
Ex. Medical Diagnostic Systems, Loan Approval Systems
Expert Systems (ES)
A system that helps organizations manage customer interactions, improve customer service, and increase sales and customer retention.
Ex. Salesforce CRM
Customer Relationship Management System (CRMS)
A system that manages the flow of goods, services, information, and finances from suppliers to customers.
Ex. Warehouse management, logistics tracking
Supply Chain Management System (SCMS)
An integrated information system that manages and connects an organization's core business processes using a single centralized database.
Ex. Microsoft Dynamic 365
Enterprise Resource Planning System (ERPS)
What is SAD
process of studying, planning, creating, and implementing information systems to solve business problems and improve organizational performance.
This involves understanding and examining an existing system or business problem.
What problem needs to be solved?
System Analysis
This is the key Activities of System Analysis
Identifying problems and opportunities
Gathering user requirements
Analyzing business processes
Evaluating current systems
Determining what the new system should do
True
This involves creating the blueprint for the new system based on the requirements identified during analysis.
How will the solution be developed?
System Design
This is the key Activities of System Design
Designing system architecture
Creating database structures
Designing user interfaces
Defining input, processing, and output methods
Planning security and controls
True
professional who analyzes an organization's business needs and designs or recommends information system solutions to improve efficiency, productivity, and problem-solving. They act as a bridge between business users and the technical development team.
System Analyst
responsible for studying existing business processes, identifying problems, gathering user requirements, and helping design and implement information systems that meet organizational needs.
System Analyst
Tasks of a Systems Analyst
Analyze existing systems and business processes.
Gather and document user requirements.
Identify problems and recommend solutions.
Design system specifications and workflows.
Communicate with users, managers, and developers.
Assist in system testing and implementation.
Prepare system documentation and user manuals.
Provide support and recommend system improvements.
True
Skills of a System Analyst
Analytical and critical thinking
Problem-solving skills
Communication and interpersonal skills
Knowledge of business processes
Understanding of databases and information systems
Basic programming and software development knowledge
Project management and documentation skills
True
This is the key Activities of System Analysis
Designing system architecture
Creating database structures
Designing user interfaces
Defining input, processing, and output methods
Planning security and controls
False
This is the key Activities of System Design
Identifying problems and opportunities
Gathering user requirements
Analyzing business processes
Evaluating current systems
Determining what the new system should do
False
Skills of a Systems Analyst
Analyze existing systems and business processes.
Gather and document user requirements.
Identify problems and recommend solutions.
Design system specifications and workflows.
Communicate with users, managers, and developers.
Assist in system testing and implementation.
Prepare system documentation and user manuals.
Provide support and recommend system improvements.
False
Skills of a System Analyst
Analytical and critical thinking
Problem-solving skills
Introvert
don’ have knowledge of business processes
Understanding of databases and information systems
Basic programming and software development knowledge
Project management and documentation skills
False
Importance of a System Analyst
The system meets user requirements.
Business processes become more efficient.
Development costs and errors are minimized.
Communication between users and developers is clear and effective.
True
which is not a skill of a System Analyst?
Gaming and Prompting Skills
Importance of a System Analyst
The system meets user requirements.
Business processes become more efficient.
Development costs and errors are maximized.
Communication between users and developers is confusing.
False
True