Transcarent Kill Shots

“Healthcare should not require a translator.”

Talk Track: People should not have to understand a complicated benefits system before they can get help. They can simply ask Transcarent and get a clear answer, a next step, or care.

Why It Wins: It makes the problem feel real and the solution easy to understand.

“We do more than point people somewhere—we help them get care.”

Talk Track: Traditional navigation often ends with information or a referral. Transcarent combines guidance, clinicians, scheduling, specialists, and Care Experiences to help Members follow through.

Why It Wins: It clearly separates Transcarent from basic navigation vendors.

“We combine the speed of AI with the judgment of real people.”

Talk Track: Members can get instant answers from AI, then move to a nurse, doctor, or specialist when the situation calls for human help.

Why It Wins: It makes the technology feel useful and trustworthy—not cold or disconnected.

“We bring the whole health and care experience together.”

Talk Track: Instead of making employers manage a collection of disconnected programs, Transcarent connects benefits, medical care, pharmacy, specialists, and focused Care Experiences in one experience.

Why It Wins: It gives employers one partner and Members one place to start.

“We measure success in two ways: better health and lower cost.”

Talk Track: Transcarent is built to improve the Member experience and the quality of care while helping employers reduce waste and manage total healthcare costs.

Proof Points: Transcarent reaches more than 20 million covered lives, serves more than 1,700 clients, and current materials cite an NPS of 84 or higher.