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25 Terms

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Sapir-Whorf Hypothesis
The theory that language imposes a structure on our way of thinking, leading to different worldviews.
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High Context Cultures
Cultures where subtle message content and non-verbal cues are very important; countries include China, India, Japan, and Korea.
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Low Context Cultures
Cultures where overt message content is prioritized, often ignoring non-verbal cues; countries include Australia, Germany, Russia, and the USA.
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Mid-Range Context Cultures
Cultures that use both verbal and non-verbal communication in tandem; countries include Brazil, Canada, France, Morocco, and Nigeria.
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Communication Formalities
Rules that govern social interactions, including who speaks first, how conversations end, and how ideas are presented.
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Communication Protocols
Guidelines for social interactions covering apologies, disagreements, emotional displays, feedback, and making requests.
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Interruptions and Silence
Cultural attitudes toward interrupting others during conversation and the acceptability of periods of silence.
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Vocal Characteristics
Cultural preferences regarding the speed and volume of speech during communication.
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Western Logic of Leadership

A strategic approach that involves delineating an action plan based on agreed-upon objectives, often employing a hierarchical arrangement of means and ends.

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Eastern Logic of Leadership

A process-oriented method that emphasizes the evolution of leadership styles, incorporating cultural elements like Chinese logic of exploitation and principles from Sun Tzu.

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Self-Protective Leadership

A leadership style focused on safeguarding the self and organization, prevalent across multiple regions.

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Team-Oriented Leadership

A leadership approach that fosters collaboration and teamwork, common in various global contexts.

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Charismatic Leadership

A leadership style characterized by inspirational qualities and personal charm, recognized across different cultures.

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Formal Institutions

Established laws, regulations, rules, and regulatory frameworks that govern a country’s operations.

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Informal Institutions

Cultural norms and ethics that influence behavior and societal expectations within a country.

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Legal Systems

Structures that outline how a country’s laws are enacted and enforced, including civil law, common law, and theocratic law.

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Political Systems

Frameworks defining how a country is governed, including democracy, totalitarianism, and political risk factors.

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Economic Systems

Structures determining how a country’s economy operates, such as market economy, command economy, and mixed economy.

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Intellectual Property

Legal protections for copyrights, trademarks, and patents that safeguard intellectual resources.

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Tangible Resources

Observable and easily quantified assets that a firm uses to implement strategies.

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Intangible Resources

Hard-to-observe and difficult-to-quantify assets that contribute to a firm's competitive advantage.

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Original Brand Manufacturers

Firms that manufacture products based on their own designs and sell them under their own brand.

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Original Equipment Manufacturers (OEMs)

Firms that manufacture products according to designs provided by other companies, often selling them under the client's brand.

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Value Chain

A series of activities that increase the value of a product or service during its production.

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Key Activities in the Value Chain

Crucial processes involved in adding value, such as sourcing raw materials, production, marketing, and distribution.