RT216 Module 1 "MANAGEMENT AND HUMAN RESOURCE ADMINISTRATION"

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Last updated 1:58 PM on 8/16/26
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50 Terms

1
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is the coordination and administration of tasks to achieve a goal.

MANAGEMENT

2
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These are administrative activities done under Management

Setting the organization's strategy and coordinating efforts of the staff

3
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Such administration activities include setting the organization's strategy and coordinating the efforts of staff to accomplish these objectives through the application of available ________________.

RESOURCES

4
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Management can also refer to

SENIORITY STRUCTURE OR STAFF MEMBERS

5
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To be an effective manager, you must develop (4)

PLANNING

COMMUNICATION

ORGANIZATION

LEADERSHIP

6
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To be an effective manager you will also need extensive _____________ of the the ______________, and how to direct __________, ____________, ___________.

KNOWLEDGE

COMPANY'S GOALS

EMPLOYEES, SALES, AND OTHER DEPARTMENTS

7
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Five basic operations of a manager

SETTING OBJECTIVES

ORGANIZING

MOTIVATING THE TEAM

DEVISING SYSTEM OF MEASUREMENT

DEVELOP PEOPLE

8
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Setting and achieving objectives is how a manager accomplishes and maintains success.

SETTING OBJECTIVES

9
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Managers evaluate the type of work, divide it into achievable tasks and effectively delegate it to staff.

ORGANIZING

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The organization consists of relationships among individual _____-and ________or _________.

STAFF

DEPARTMENT OR ENTITIES

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In addition to the tasks of organization and delegation, ________ includes having the skills to handle different types of personalities in a team.

MOTIVATING THE TEAM

12
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An effective manager must know how to _______ and _____ successful teams and learn how to _____________team members around a cause.

FORM AND LEAD

GALVANIZE

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Developing measurable ways of understanding performance can be challenging, managers must often be creative and thoughtful.

DEVISING A SYSTEM OF MEASUREMENT

14
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Like the other management functions, ____________-is critical to improving business performance.

MEASUREMENT

15
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In addition to leading their team toward a goal and measuring their progress along the way, good managers invest in their staff's development

DEVELOPING PEOPLE

16
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Managers can, for example, work with their teams to help them set _______ to ______________

GOALS

ADVANCE THEIR CAREERS

17
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A manager must understand_____________to employ the five basic operations

SIMPLE IDEAS

18
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These concepts are essential to ensure their team comes together to reach the company's goals:

CONTROL

STAFFING

LEADERSHIP

ORGANIZING

PLANNING

19
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Employees of an organization need to understand the goals they are aiming for and the measurement that will be used to determine whether they have been successful.

CONTROL

20
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Employees of an organization need to understand the ______ they are aiming for and the measurements that will be used to determine whether they have been ______________.

GOALS

SUCCESSFUL

21
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Different staff members in a company have different roles that entail ___________________________---

DIFFERENT LEVELS OF RESPONSIBILITY

22
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A manager must have control over what the members ______. _____________. and hot to ________________

DO

HOW THEY DO IT

HOW TO MEASURE THEIR PROGRESS

23
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The best managers know that ______________ is critical before the implementation of any strategy, but it is also an ongoing activity.

PLANNING

24
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Planning does not end when __________________ begins.

IMPLEMENTATION

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Planning does not end when implementation begins. Instead, management must be prepared to answer the questions of ______,______,______ and _________ a team is working to implement the organization's mission.

WHO, WHAT, WHEN AND WHERE

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Planning should include selecting ___________ as well as _____________them

OBJECTIVES

IMPLEMENTING

27
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is an underappreciated but crucial function of management.

STAFFING

28
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Managers need to ensure they have the ______ for the job but also pay attention to issues like organizing ______________-.

RIGHT PERSON

WORKPLACE POLICIES

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The company needs to retain the ________________ by providing incentives such as benefits, paid time off, and a thorough training program.

BEST TALENT

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The company can retain the best talent by providing incentives such as _______, ________, __________, and a _____________

BENEFITS

PAID TIME OFF

TRAINING PROGRAM

31
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Different MANAGEMENT STYLES

PERSUASIVE MANAGEMENT STYLE

DEMOCRATIC MANAGEMENT STYLE

LAISSEZ-FAIRE MANAGEMENT

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A ____________ spends much time with their team members

COMPELLING LEADER

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Being engaged with employees allows the ____________________to lead by example and to gain buy-in and compliance from the team by __________ rather than instructing or demanding.

PERSUASIVE LEADER

EXAMPLE

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Being engaged with employees allows the persuasive manager to _____________ and to ___________ and __________ from the team by persuading rather than instructing or demanding.

LEAD BY EXAMPLE

GAIN BUY-IN

COMPLIANCE FROM THE TEAM

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___________ are aware of their team members' daily work and are involved in their work lives.

INFLUENTIAL LEADER

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Influential managers are aware of their team members' __________and are _________in their work lives.

DAILY WORK

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A _______________ invites the team to be directly involved in decision-making

DEMOCRATIC LEADER

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Open lines of communication between ___________ managers and employees allow these types of managers to understand the _______ and _________each employee brings.

SKILLS AND ADVANTAGES

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____________________ between democratic managers and employees allow these types of managers to understand the skills and advantages each employee brings.

OPEN LINES OF COMMUNICATION

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_____________ and ________________ among different levels of employees enable everyone to contribute to the outcome of a decision or a project.

OPEN PARTICIPATION

EXCHANGE OF IDEAS

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This management style is more successful when managers develop organized and streamlined decision-making processes.

DEMOCRATIC MANAGEMENT STYLE

42
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The democrating Management style is more successful when managers develop ___________ and streamlined ___________________

ORAGANIZED

DECISION-MAKING PROCESSES

43
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If a democratic management style is done well, then it is great. Otherwise, accepting input from everyone can make the process _________ and ____________.

SLUGGISH

DISORGANIZED

44
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functions almost more like a mentor than a manager.

LAISSEZ-FAIRE MANAGEMENT STYLE

45
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The laissez-faire manager functions almost more like a ________ than a manager.

MENTOR

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They empower their employees to step up and make decisions. This is what type of management style?

LAISSEZ-FAIRE MANAGEMENT STYLE

47
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This allows the team to feel like they own a part of each project. The manager takes a backseat role, offering advice or getting things back on track when something goes wrong.

LAISSEZ-FAIRE MANAGEMENT STYLE

48
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The manager takes a _______________, offering advice or getting things back on track when something goes wrong.

BACKSEAT ROLE

49
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When Laissez-faire management is done well,it is great; otherwise,

They stand __________, allowing their employees to flourish _________ and exercise their ________ is a good management approach.

ASIDE

CREATIVELY AND EXERCISE THEIR LEADERSHIP

50
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What are the last Management styles

VISIONARY MISSION STYLE