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AI Chatbots
Computer programs that use generative AI to interact w/ customers in ways that mimic human interactions
AI Algorithm
An advanced set of instructions that improves a machine’s performance over time
Cobots (collaborative robots)
Assist human workers or other robots in various tasks such as assembly, material handling, & quality inspection
Autonomous Mobile Robot (AMR)
Moves around w/ advanced sensors & navigation systems to autonomously perform tasks
Virtual Assistants
Answers basic questions & resolving simple issues around the clock
Language Model
Learns from text (recognizes voice, optical characters, and handwriting) that’s been collected from existing info. & produces original text by predicting the next word in text response
AI Prompt
Natural human language instructional text that offers starting points for performing specific tasks
Natural Language Processing (NLP)
Natural way of speaking to a computer for users to understand & reply to
Prompt Engineering
Covers entire process of interaction between humans and AI, including prompts for AI models to generate desired responses
AI Chatbot Outputs
bulleted/numbered list
paragraphs
quizzes
emails
specific language
certain number of words
summaries
table formats
Reinforcement Learning from Human Feedback (RLHF)
Combines reinforcement learning techniques (rewards and comparisons) w/ human guidance & feedback
Machine Learning (ML)
a way for computers to learn to recognize patterns from many examples & to make decisions, w/out being directly programmed w/ specific rules for every decision
Perceptron
inspired by the structure of the human brain & created as a basic model for an artificial neuron
AI Winter
refers to a period of reduced funding, interest, & progress in the field of AI
Computer Vision (CV)
a field of AI that allows computers to perceive & understand the world around them, just like a human, while using cameras, data, and algorithms to replicate vision
Natural Language Processing
focuses on listening to basic spoken words & reading typed text to interpret their meaning
Keyword Spotting
detects keywords or phrases used in audio recordings & typed text
Deep Learning
a type of machine learning that teaches computers to handle data in a way that resembles human brain functions
Big Data
massive amount of information fed to machine learning models
Commercial Data Protection
common in most businesses when it comes to securing your company’s information
Artificial General Intelligence
refers to a type of AI that can understand, learn, & apply knowledge in a way that’s indistinguishable from human intelligence
Datasets
a collection of information
Structured Data
when combining parallel rows of data, you build a larger dataset in predefined format
Big Data
Volume
Velocity
Variety
Veracity
Value
Volume
sheer amount of structured data is massive
Velocity
data is generated & collected at a rapid pace
Variety
data comes in many formats
Veracity
data accuracy & how much it can be relied on
Value
truth worth of data must often be uncovered by techniques that expose its hidden value
Data Center
is a physical facility designed to house & operate computer systems & related components
Semantic searching
used to find most relevant information
Customer Relationship Management (CRM)
a business strategy that involves using technology & process to collect, store, & analyze customer data to understand customer needs & preferences better
ChatGPT Strengths
customer service
virtual assistants
content creation
education
Customer service
chatbots can address typical customer questions, offer assistance, & even solve customer problems
Virtual Assistants
personal assistants like Siri use ChatGPT to understand & respond to voice commands
Content Creation
ChatGPT can help w/ tasks such as writing articles, creating tables, generating creative content, holding conversations, & even translating languages
Education
ChatGPT can be used to create personalized tutoring experiences & answer students questions
Surprised Learning Methods
type of machine learning where a model is trained on a dataset of prompts & their corresponding desired results
Claude AI
a powerful LLM w/ wide range of potential applications
Perplexity AI
demonstrates proficiency in retrieving information from reliable sources & offering appropriate citations w/ an easy-to-use interface
Computer Vision
a field of AI that facilitates devices to analyze images & videos
Graphics Processing Units
handles graphical images much faster than previous components
Pixels
represents basic digital units of visual media
Feature Extraction
finds patterns in an image that can be used to describe or classify it
Scene Understanding
concentrates on interpreting the context of a scene in a picture or video
Spatial Understanding
analyzes how these objects relate to one another
Activity Recognition
interprets the “context” or what might be happening in the image
Context Recognition
puts all the pieces together w/ the bigger picture to understand the scene
Reflection
the way light reflects off an object
Generative Fill
a technique used in digital image editing that employs AI to create new image content based on existing information
Generative AI Models
Style Transfer
the process of transferring the distinctive style of one image to another image generated by AI
Amazon Lens
lets customers upload an image to search for a product similar or identical to something they found elsewhere
Overcorrection
an AI model, trained on a dataset w/ biases, overcompensates for those biases, leading to unexpected or undesirable results