Alabama Fire College 1/2 training textbook

As part of a member assistance program, many fire departments offer tobacco cessation programs because tobacco can:

Select one:

a.make controlling occupational stress more difficult.

b.impair a firefighter's ability to drive apparatus.

c.cause cancer, heart disease, and COPD.

d.affect a firefighter's mental state.

c.cause cancer, heart disease, and COPD.

One goal of the National Fallen Firefighters Association 16 Firefighter Life Safety Initiatives is to:

Select one:

a.advocate the use of exclusively defensive firefighting tactics.

b.mandate the use of specific brands of PPE.

c.require departments to use computer-based accountability systems.

d.empower all firefighters to stop unsafe practices.

d.empower all firefighters to stop unsafe practices.

Body substance isolation methods are used to:

Select one:

a.treat patients with AIDS, hepatitis, MRSA, or other infectious diseases.

b.prevent firefighters from contracting cancer.

c.lessen exposure to carcinogens in smoke.

d.protect firefighters from being exposed to communicable diseases.

d.protect firefighters from being exposed to communicable diseases.

How does the level of responsibility of a Fire Fighter I differ from that of a Fire Fighter II?

Select one:

a.Fire Fighters I and II have the same level of responsibility, but the Fire Fighter II has more years of experience.

b.A Fire Fighter II is trained to coordinate Fire Fighter I and Fire Fighter II personnel while working under the supervision of a company officer.

c.A Fire Fighter I cannot obtain specialized training, but a Fire Fighter II can have multiple specializations.

d.A Fire Fighter I is able to oversee personnel while working under the direct supervision of a Fire Fighter II.

b.A Fire Fighter II is trained to coordinate Fire Fighter I and Fire Fighter II personnel while working under the supervision of a company officer.

Which statement describes the staffing and funding of volunteer fire departments?

Select one:

a.Not continuously staffed and may rely on fundraisers for funding

b.Continuously staffed and may rely on fundraisers for funding

c.Continuously staffed and publicly funded

d.Not continuously staffed and funded by state and federal level grants

a.Not continuously staffed and may rely on fundraisers for funding

What is the most common power source used by emergency personnel to power scene lighting and portable rescue equipment?

Select one:

a.Generators

b.Local power grid

c.Apparatus electrical system

d.Batteries

a.Generators

In order to ensure the safety of personnel operating in hazardous areas, fire departments should:

Select one:

a.give members a new pair of structural PPE at least once a year.

b.provide members with at least one full set of protective equipment.

c.order the newest and most advanced personnel accountability system available.

d.purchase apparatus equipped with seat mounts for SCBA.

b.provide members with at least one full set of protective equipment.

Fire department line personnel are responsible for:

Select one:

a.repairing broken department apparatus.

b.organizing personnel medical evaluation records.

c.overseeing the department's annual budget.

d.providing emergency services to the public.

d.providing emergency services to the public.

Multiple fire companies within a response area whose day-to-day functions are overseen by the operations division are called a(an):

Select one:

a.combination department.

b.squad.

c.battalion.

d.operations group.

c.battalion.

What is an example of situational awareness on the fireground?

Select one:

a.Utilizing the personnel rehabilitation facilities

b.Using a thermal imager to aid in search and rescue operations

c.Following an order from the Incident Commander to advance a hoseline

d.Notifying the IC that the fire has spread to another area of the building

d.Notifying the IC that the fire has spread to another area of the building

Which duty would likely be assigned to a Fire Fighter I?

Select one:

a.Establishing Incident Command

b.Conducting search and rescue operations as part of a team

c.Extricating a victim at a vehicle incident

d.Driving fire apparatus

b.Conducting search and rescue operations as part of a team

Most fire departments are organized in a series of levels, with the intermediate levels made up of personnel assigned by:

Select one:

a.age and name.

b.years of experience.

c.rank and duty.

d.geographical location.

c.rank and duty.

Firefighters are at risk of contracting respiratory diseases such as lung cancer and COPD because of repeated exposure to:

Select one:

a.smoke, dangerous gases, and chemicals.

b.high temperatures.

c.atypically stressful situations.

d.chronic infectious diseases.

a.smoke, dangerous gases, and chemicals.

With regard to facility safety, NFPA 1500:

Select one:

a.requires separate sleeping quarters for officers and firefighters.

b.prohibits all tobacco use in the facilities.

c.prohibits cleaning PPE inside the facilities.

d.requires dedicated workout spaces in career departments.

b.prohibits all tobacco use in the facilities.

On which National Fire Protection Association (NFPA) standard are the professional qualifications for Fire Fighter I based?

Select one:

a.NFPA 1006

b.NFPA 1500

c.NFPA 1670

d.NFPA 1001

d.NFPA 1001

The type of personnel accountability system which provides the greatest level of safety, but should only be used as a supplemental safety measure, is the:

Select one:

a.manual reporting system.

b.PPE tag system.

c.computer-based electronic system.

d.passport system.

c.computer-based electronic system.

What is a detailed written plan that lists specific steps for approaching a recurring problem or situation?

Select one:

a.Law

b.Guideline

c.Procedure

d.Policy

c.Procedure

In the _____, the accountability officer bases expected exit time on the team member who has the lowest air-pressure reading.

Select one:

a.SCBA tag system

b.PPE tag system

c.manual reporting system

d.computer-based electronic system

a.SCBA tag system

Which highway/roadway incident hazard would require firefighters in full PPE to stand by with a charged hoseline?

Select one:

a.Glass in the roadway

b.Wreckage debris

c.Downed power line

d.Fuel spill

d.Fuel spill

Which action would directly promote the National Fallen Firefighters Association 16 Firefighter Life Safety Initiatives?

Select one:

a.Purchasing additional sets of structural PPE for each firefighter in the department

b.Training every Fire Fighter I to assume command at smaller incidents

c.Requiring every new recruit to obtain a bachelor's degree prior to employment

d.Investigating line of duty deaths and near misses in order to revise departmental safety standards

d.Investigating line of duty deaths and near misses in order to revise departmental safety standards

What is a guideline for maintaining personal health?

Select one:

a.Wear full PPE at every incident.

b.Eat a diet that is high in carbohydrates and fats.

c.Maintain a body mass index (BMI) of under 20.

d.Clean PPE after every exposure to smoke.

d.Clean PPE after every exposure to smoke.

What may result in poor lighting and possible damage to the lights, generator, or electrical system?

Select one:

a.Using a single light source

b.Overtaxing a power source

c.Removing damaged cords

d.Positioning generators downwind

b.Overtaxing a power source

In order to prevent or limit chemical exposures at fires, firefighters should:

Select one:

a.wash hands and neck skin immediately after working a fire.

b.work downwind of fires and smoke plumes.

c.find a safe place for contaminated gear in the rehab area.

d.clean contaminated turnouts at least once a month.

a.wash hands and neck skin immediately after working a fire.

What is a medical or physical requirement set forth in NFPA 1500?

Select one:

a.Annual medical exams to verify continued fitness

b.Individualized nutrition counseling

c.Department-funded tobacco cessation programs

d.Standardized national physical fitness testing

a.Annual medical exams to verify continued fitness

In order to help minimize exposure to risk at a structural fire scene, firefighters should:

Select one:

a.use apparatus lights as the sole light source for the incident scene.

b.use a personnel accountability system exclusively for nighttime operations.

c.don SCBA as soon as exiting the cab of the apparatus.

d.do a risk/benefit analysis for every action.

d.do a risk/benefit analysis for every action.

What does NFPA 1500 require to be part of fire department training programs?

Select one:

a.A requirement for firefighters to retest for annual recertification

b.Computer-based training and online evaluation logs

c.A process for evaluating firefighter skills and knowledge

d.Personnel duties assigned prior to training and evaluation

c.A process for evaluating firefighter skills and knowledge

Which is an apparatus requirement in NFPA 1500?

Select one:

a.Apparatus must be designed to include seat belts for all occupants.

b.Apparatus are only required to have a seat belt for the driver.

c.Apparatus are required to have seat mounts for SCBA.

d.Apparatus must be replaced every ten years.

a.Apparatus must be designed to include seat belts for all occupants.

A _____ is a guide to decision making within an organization that addresses issues such as working hours, emergency response guidelines, and chain of command.

Select one:

a.policy

b.regulation

c.standard

d.procedure

a.policy

Which organization or agency assists the fire department by alerting the public of traffic incidents or evacuations?

Select one:

a.Local hospital

b.Media

c.Public works department

d.Utility company

b.Media

Which member of the fire prevention division is tasked with determining the origin and cause of a fire?

Select one:

a.Fire and life safety educator

b.Fire and arson investigator

c.Fire department incident safety officer

d.Fire protection engineer

b.Fire and arson investigator

Which duty would likely be performed by a Fire Fighter I?

Select one:

a.Supervising a group of new recruits

b.Cleaning and inspecting ground ladders

c.Determining the origin and cause of a fire

d.Maintaining pumping apparatus

b.Cleaning and inspecting ground ladders

According to NFPA 1001, which duty is a Fire Fighter I required to be able to perform?

Select one:

a.Extinguish an ignitable liquid fire using firefighting foam

b.Assume command of an interior fire attack

c.Prepare apparatus hose loads for response

d.Inspect and maintain fire apparatus

c.Prepare apparatus hose loads for response

Which organization or agency assists the fire department by shutting off natural gas lines, electricity, or public water mains?

Select one:

a.Law enforcement

b.Media

c.Emergency medical services

d.Utility company

d.Utility company

Which type of emergency lights are mounted on a vehicle and are usually deployed by raising, lowering, and rotating the telescoping poles to which they are affixed?

Select one:

a.Auxiliary lights

b.Extended lights

c.Fixed lights

d.Portable lights

c.Fixed lights

Manufactured products affect firefighters' exposure to contaminants, because they tend to burn at higher temperatures and these higher temperatures:

Select one:

a.increase the skin's ability to absorb chemicals deposited on it.

b.lessen the likelihood of firefighters being contaminated in most fires.

c.reduce the amount of chemicals deposited on protective gear.

d.decrease the toxic gases and vapors in smoke.

a.increase the skin's ability to absorb chemicals deposited on it.

Which type of fire officer is directly in charge of monitoring operational safety at fires and other emergencies?

Select one:

a.Fire chief

b.Fire department health and safety officer

c.Fire marshal

d.Fire department incident safety officer

d.Fire department incident safety officer

Which type of specialized fire company generally has the primary duty of searching for victims and removing them from areas of danger or entrapment?

Select one:

a.Engine company

b.Brush company

c.Rescue company

d.Hazardous materials company

c.Rescue company

A type of fire departmental organizational structure where decisions and information are directed form the top and filtered down through intermediate levels to the base can be described as:

Select one:

a.scalar.

b.modular.

c.linear.

d.sequential.

a.scalar.

Which type of specialized fire company is assigned to a pumping apparatus and performs suppression duties at structure fires?

Select one:

a.Ladder company

b.Rescue company

c.Engine company

d.Brush company

c.Engine company

Which action does NFPA 1500 prohibit while riding in apparatus on the way to an incident?

Select one:

a.Wearing GPS devices

b.Wearing SCBA

c.Using a fire department radio

d.Wearing helmets

d.Wearing helmets

Which scene control zone directly surrounds the incident site and should only be entered by personnel directly involved in disposing of the problem?

Select one:

a.Cold zone

b.Action zone

c.Hot zone

d.Warm zone

c.Hot zone

Which statement about atypically stressful events is accurate?

Select one:

a.Individuals should be able to cope with atypically stressful events on their own.

b.CISD remains the most effective means of treating individuals following an atypical stressful event.

c.Officers should monitor their personnel following an atypically stressful event for signs of posttraumatic stress disorder.

d.Fire department supervisors must be trained to provide counseling to individuals who experience atypically stressful events.

c.Officers should monitor their personnel following an atypically stressful event for signs of posttraumatic stress disorder.

What is the leading cause of firefighter fatalities?

Select one:

a.Diabetes

b.Cardiovascular disease

c.Brain cancer

d.Genetic disorders

b.Cardiovascular disease

Exposure to chemicals and products of combustion are linked to:

Select one:

a.increased psychological stress levels.

b.increased performance levels and faster reaction times.

c.increased occurrences of illnesses and diseases.

d.decreased chances of developing acute or chronic illnesses.

c.increased occurrences of illnesses and diseases.

Which statement about maintaining personnel safety during training evolutions is accurate?

Select one:

a.Rowdy play and other unprofessional conduct is not allowed because it is distracting and can lead to accidents or injuries.

b.Equipment used for training requires less frequent inspection and maintenance than equipment used for regular emergencies.

c.Participant health and physical conditioning has little effect on training safety or performance.

d.Rapid breathing allows the air supply to last longer and extends the time available to work in a hazardous atmosphere.

a.Rowdy play and other unprofessional conduct is not allowed because it is distracting and can lead to accidents or injuries.

Each employee reporting to just one supervisor, who in turn moves up the chain of command, is an example of:

Select one:

a.discipline.

b.span of control.

c.unity of command.

d.division of labor.

c.unity of command.

Why is the division of labor necessary in the fire service?

Select one:

a.Prevent the duplication of effort

b.Ensure fair work loads for all members

c.Comply with federal law

d.Keep department expenses at a minimum

a.Prevent the duplication of effort

All auxiliary equipment must be:

Select one:

a.intrinsically safe.

b.fixed.

c.battery operated.

d.cordless.

a.intrinsically safe.

What should be the first priority of firefighters when there are downed high-voltage power lines?

Select one:

a.Gather necessary rescue equipment

b.Contact the electric company to shut off power

c.Attempt to rescue victims in the area

d.Gather information for the incident report

b.Contact the electric company to shut off power

A(An) _____ concept allows all responders to use a similar, coordinated approach with a common set of authorities, protections, and resources.

Select one:

a.all hazard

b.incident awareness

c.hazard enforcement

d.chain of command

a.all hazard

What is the BEST way for a Fire Fighter I to prevent work-related injuries?

Select one:

a.Utilize the fire department's member assistance program resources

b.Create a physical training program for new recruits

c.Purchase the newest available personal protective equipment

d.Maintain a high level of personal physical fitness

d.Maintain a high level of personal physical fitness

One way that firefighters can maintain situational awareness at highway/roadway incidents is to:

Select one:

a.stand by with a charged hoseline.

b.walk facing oncoming traffic.

c.wear SCBA during extrication operations.

d.use apparatus headlights to warn oncoming traffic.

b.walk facing oncoming traffic.

A Fire Fighter I would likely be assigned to:

Select one:

a.rescue a victim from a trench collapse.

b.extricate a victim trapped in a vehicle.

c.set up lighting equipment to illuminate a scene.

d.inspect an aerial apparatus.

c.set up lighting equipment to illuminate a scene.

Which fire fighting personnel are trained specifically to extinguish fires in outdoor vegetation?

Select one:

a.Airport firefighter

b.Hazardous materials technician

c.Wildland firefighter

d.Rescue technician

c.Wildland firefighter

Which scene control zone immediately surrounds the other two zones and provides an area for staging personnel and portable equipment?

Select one:

a.Warm zone

b.Action zone

c.Cold zone

d.Hot zone

c.Cold zone

Which type of specialized fire company generally has the primary duty of transporting patients to a hospital?

Select one:

a.Hazardous materials company

b.Rescue company

c.Brush company

d.Emergency medical company

d.Emergency medical company

What should firefighters do first if they have questions about departmental regulations?

Select one:

a.Ask their supervisor for clarification

b.Revise the document so that it is easily understood

c.Use the Internet as a reference

d.Rely on other firefighters for guidance

a.Ask their supervisor for clarification

NFPA 1500 requires that emergency operations be managed through a(an):

Select one:

a.personnel accountability system.

b.manual reporting system.

c.incident management system.

d.computerized tracking system.

c.incident management system.

The division of labor refers to:

Select one:

a.the formal line of authority, responsibility, and communication within an organization.

b.an organization's responsibility to provide leadership.

c.the process of dividing large jobs into smaller pieces to make them more manageable.

d.each employee reporting to just one supervisor.

c.the process of dividing large jobs into smaller pieces to make them more manageable.

Which statement regarding apparatus safety is accurate?

Select one:

a.Passengers must wear fire fighting helmets while in the apparatus cab.

b.The safest location to mount and dismount apparatus is on the side of the vehicle exposed to traffic.

c.Firefighters should always maintain three points of contact when mounting or dismounting apparatus.

d.When exiting the cab, backing out can cause a serious tripping hazard.

c.Firefighters should always maintain three points of contact when mounting or dismounting apparatus.

Which group of fire department employees provides administrative and logistical support in areas such as finance, maintenance, and training?

Select one:

a.Career firefighters

b.Staff personnel

c.Volunteer firefighters

d.Line personnel

b.Staff personnel

Which member of a fire department's training division is in charge of providing training for entry level personnel and staff members?

Select one:

a.Training officer

b.Instructor

c.Fire and life safety educator

d.Fire protection specialist

b.Instructor

Why are personnel accountability systems vital to emergency incident operations?

Select one:

a.They organize statistical information about an incident, which helps when creating reports.

b.They track the number of personnel operating on scene, which helps when determining budgets and staffing levels.

c.They identify which personnel are working at a scene and help the IC determine if any firefighters are trapped inside.

d.They track personnel training and certifications, which helps the IC determine who is qualified to operate on scene.

c.They identify which personnel are working at a scene and help the IC determine if any firefighters are trapped inside.

When establishing scene control zones at an emergency scene, firefighters should avoid tying rope or caution tape to:

Select one:

a.vehicles.

b.trees.

c.light posts.

d.fences.

a.vehicles.

In order to minimize danger when riding in apparatus, firefighters should always wear:

Select one:

a.SCBA.

b.a personnel tracking device.

c.a PASS device.

d.hearing protection.

d.hearing protection.

What is the overall mission of the fire service?

Select one:

a.Eliminate the use of unsafe building practices

b.Save lives and protect property and the environment

c.Prevent arson fires by educating the public

d.Provide low-cost emergency services to the public

b.Save lives and protect property and the environment

Everyone at an emergency scene should follow two basic communication rules: the sender should identify themselves in every transmission and the receiver should:

a.share the message with other telecommunicators.

b.avoid repeating back the message.

c.acknowledge the message.

d.make written notes of the message.

c. acknowledge the message.

A central location that takes all emergency calls and routes the call to the fire, emergency medical, or law enforcement dispatcher is a:

a.communications center.

b.emergency service specific telecommunications center.

c.dispatch center.

d.public safety answering point.

d. public safety answering point.

Which method of alerting fire department members of an emergency alerts the member by tone, light, and/or vibration and can be sent to specific frequencies?

a.Pagers

b.Home electronic monitors

c.Computer terminal

d.Radio

a. Pagers

he power of the transmitter and receiver and the height of the broadcast and receiving antennas determine the:

a.volume of the radio broadcast.

b.distance a radio signal will travel.

c.frequency of the radio signal.

d.number of radios that can use a given channel.

b. distance a radio signal will travel.

Individuals who are trained to receive, process, and dispatch emergency calls are known as:

a.telecommunicators.

b.controllers.

c.announcers.

d.radio operators.

a. telecommunicators.

When answering nonemergency telephone calls, remember to be professional and courteous because you are:

a.being paid to be professional.

b.likely to be speaking with an officer.

c.representing your department.

d.going to be evaluated on this behavior.

c. representing your department.

Enhanced 9-1-1 systems provide dispatchers with information such as the caller's location, phone number, and:

a.the type of emergency at the caller's location.

b.the caller's first and last name.

c.directions to the caller's location.

d.live video of the current conditions at the location.

c. directions to the caller's location.

Which federal agency issues radio licenses to fire departments that operate radio equipment?

a.Federal Communications Commission (FCC)

b.Federal Trade Commission (FTC)

c.Federal Emergency Management Agency (FEMA)

d.Federal Aviation Administration (FAA)

a. Federal Communications Commission (FCC)

Remote areas or locations inside structures that cause the loss of cellular telephone service or radio signals are known as:

a.ambient noise zones.

b.non-com zones.

c.no-go-zones.

d.dead zones.

d. dead zones.

Radios used in fixed locations such as fire stations, telecommunications centers, training centers, or administrative offices are referred to as:

a.portable radios.

b.base station radios.

c.mobile radios.

d.command radios.

b. base station radios.

Once an emergency has been reported, the information must be:

a.shared with other telecommunicators.

b.logged into a public blog.

c.verified and sorted.

d.transmitted to responding units.

d. transmitted to responding units.

Modern 9-1-1 system capabilities now include _____ and smartphone apps.

a.blogging

b.text messaging

c.video conferencing

d.social media

b. text messaging

To provide better performance than other radios, base stations have receivers that are:

a.connected in series for redundancy.

b.blue-tooth enabled.

c.capable of rapid decryption.

d.interference resistant.

d. interference resistant.

To improve your ability to hear and be heard at an emergency incident:

a. if necessary, remove your facepiece to talk into the microphone.

b. speak with a loud voice and shout if necessary to be heard.

c. keep your voice pitch as low as possible.

d. place the microphone against your throat if you cannot be understood through your SCBA facepiece.

d. place the microphone against your throat if you cannot be understood through your SCBA facepiece.

Which is a radio communications best practice?

Select one:

a.Use expressions that are specific to your area

b.Do not transmit until the frequency is clear

c.Use monotone speech

d.Speak across the microphone

b. Do not transmit until the frequency is clear

A separate dispatch center operated by a fire department would be categorized as a(an):

a.Public Safety Answering Point (PSAP).

b.Regional Public Safety Telecommunications Center.

c.Emergency Service Specific Telecommunications Center.

d.Tertiary Public Safety Answering Point (TSAP).

c.Emergency Service Specific Telecommunications Center.

Everyone at an emergency scene should follow two basic communications rules, the first of which is:

a.key the microphone and wait a second or two before starting your message.

b.hold the microphone as close as possible to your mouth when speaking.

c.always state your message twice to ensure its understanding.

d.units or individuals must identify themselves in every transmission.

d. units or individuals must identify themselves in every transmission.

Fire department radio channels should NOT be used:

a.in conjunction with a personnel accountability system.

b.to dispatch information to responders.

c.as a way to communicate about incident hazards.

d.to send personal messages.

d. to send personal messages.

What federal agency regulates all radio communication in the United States?

a.Federal Communications Agency (FCA)

b.Federal Communications Commission (FCC)

c.Federal Telecommunications Commission (FTC)

d.Federal Radio Commission (FRC)

b. Federal Communications Commission (FCC)

The use of plain English in radio communications transmissions and avoidance of 10-codes is known as using:

a.plain text.

b.simple text.

c.open text.

d.clear text.

d. clear text.

Often referred to as dispatchers, the persons who are trained to answer emergency calls and obtain the correct information are:

a.communications attendants.

b.public safety communicators.

c.telecommunicators.

d.radio operators.

c. telecommunicators.

Using your PPE to create a wind barrier when transmitting on a portable radio is a means to deal with:

a.physical barriers.

b.dead zones.

c.ambient noise.

d.interference.

c. ambient noise.

At the station, if you cannot answer a caller's question, refer them to someone who can, then:

a.hang up.

b.listen in on the call and take notes.

c.follow up on the request.

d.return to your station duties.

c. follow up on the request.

Experience at emergency incidents has shown that, in addition to background noise, _____ can significantly affect the ability to hear and understand radio transmissions.

a.time of day

b.age of the individual

c.experience of the individual

d.personal protective equipment

d. personal protective equipment

Which term refers to remote areas or locations inside structures that can cause loss of cellular telephone service or radio signals?

a.Interference

b.Dead zones

c.Physical barriers

d.Ambient noise

b. Dead zones

Which channel would be assigned for fireground operations only?

a.Dispatch channel

b.Command channel

c.Tactical channel

d.Primary channel

c. Tactical channel

Which type of communications center equipment would be used for communications at an emergency scene?

a.Teletype (TTY)

b.Two-way radio system

c.Direct-line telephones

d.Municipal alarm box systems

b. Two-way radio system

Which is a guideline for receiving nonemergency calls?

a.Answer calls promptly

b.Place a caller on hold until an answer is found for a question

c.Answer with only "Hello" and wait for the caller to respond

d.Wait until the end of the shift to deliver any messages taken

a. Answer calls promptly

Static and broken messages are an indication that a radio receiver is:

a.near the limit of the transmission range.

b.about to shut down.

c.on the incorrect channel.

d.too close to the transmission source.

a. near the limit of the transmission range.

What communication center equipment is used to receive calls from individuals with hearing impairments?

a.Two-way radio

b.Teletype

c.Telegraph box

d.Telephone alarm box

b. Teletype

What information should be gathered by a dispatcher?

a.Length of time before responders must be at the scene

b.Hospital information for victims involved

c.Number and location of people involved

d.Previous incidents at the location involved

c. Number and location of people involved

To overcome physical barriers to radio communication, you may need to turn your body 90 degrees or:

a.raise the antenna up straight.

b.move the radio toward the ground.

c.find an acceptable interface.

d.attempt to use another channel.

a. raise the antenna up straight.

Which category of telecommunications system is in a central location, takes all emergency calls, and then routes calls to appropriate dispatchers?

a.Regional Public Safety Telecommunications Center

b.Emergency Service Specific Telecommunications Center

c.Tertiary Public Safety Answering Point (TSAP)

d.Public Safety Answering Point (PSAP)

d. Public Safety Answering Point (PSAP)

Emergency calls to a telecommunications center must be handled quickly in order to:

a.avoid scrutiny by the media.

b.meet federal telecommunications guidelines.

c.justify the operations of the telecommunications center.

d.ensure the safety of the community.

d. ensure the safety of the community.