NOCTI- Healthcare Core Study Guide

When communicating with an individual who is hearing impaired, it is usually effective to speak louder.

False

You do not need to be concerned with what you say around unconscious or comatose patients because they cannot hear.

False

The differing customs of other cultures maybe communication barriers.

True

The patient chart is a legal document.

True

You can be sued for taking a picture of a patient without permission.

True

Once a patient gives informed consent, the consent cannot be revoked.

False

Acute stress is a negative influence on wellness.

False

Stress is not a factor in these leading causes of death: accidents and cancer.

False

Once a person passes through a stage of grief, they are unlikely to return to that stage.

False

A person's birthplace can affect the person's self-concept.

True

A hospital that operates under religious or other voluntary group is a(n) _______ hospital.

non-profit

A hospital that operated as part of a corporation is a(n) _______ hospital.

proprietary

Which of the following is NOT a purpose of health care providers?

provide quality care based on need prevent illness, injury, and loss of function

promote recovery and health

use multi-disciplinary health terms

attend to the emotional and religious needs of the patient

attend to the emotional and religious needs of the patient

According to Maslow's theory, hospital visits by a patient's family and loved ones meets what level of need?

esteem physiological/physical

safety

self-actualization

love

love

According to Dr. Erikson, in which stage of human development does an individual learn right from wrong?

infancy

toddlerhood

preschool

school age

adolescence

preschool

According to Dr. Erikson, in which stage of human development does an individual normally begin to show interest in sec and potential sexual partners?

young adult

toddlerhood

preschool

school age

adolescence

adolescence

Which nonverbal is LEAST likely to present a barrier to communication?

frowning

nodding

slouching

staring

nodding

In active listening, the receiver responds to the sender with _______

feedback

Which of the following statements by a health care worker conveys the most respect?

"Did you call, gramps?" "How may I help you, Miss Smith?"

"Sara, you aren't supposed to be up."

"What can I do for you, sweetie?"

b. "How may I help you, Miss Smith?"

Which statement by the health care worker is an example of an objective observation?

"Mrs. Gomez has pain in her leg."

"Mr. Jackson needs medicine for his headache."

"Mrs. Lee is cyanotic."

"Mr. Mitchell had nausea."

c. "Mrs. Lee is cyanotic."

The term confidentiality in health care means ______

privacy

Accurate observations must be _______

objective

Which of the following is NOT a component of the communication process?

sender

message

receiver

attitude

feedback

attitude

Which of the following techniques is NOT RECOMMENDED for a hearing impaired individual?

write messages

braille

look at the individual while speaking

speak slower

sign language

b. braille

Which of the following is the BEST example of objective reporting?

Mr. Smith is combative

Mr. Smith is crying with pain

The injury is small

The injury is the size of a dime

d. The injury is the size of a dime

When taking a telephone message, which of the following information does NOT need to be recorded?

the names of the person being called and the caller

the date and time of the call and any message

the telephone number of the caller

the telephone number of the person being called

the name of the person who took the message

d. The telephone number of the person being called

If a health care worker leaves the side rail down on the bed of a sedated patient and the patient falls out of bed and injures a shoulder, the worker is guilty of ________

negligence

The Good Samaritan Act provides immunity from ______

civil liability

Which of the following agencies is responsible for the licensure rules for most health care workers in Florida?

Department of Health and Human Services

Florida Department of Children and Families

c. Occupational Health and Safety Administration

d. Florida Department of Health Medical Quality Assurance

d. Florida Department of Health Medical Quality Assurance

A document that defines what treatment is allowed in the event a terminal patient becomes too ill to communicate is called a(n) _______

living will

Which of the following is NOT required for formed consent?

The patient must be of age and in sound mind

the consent must be voluntary

The patient must be given information in a way they can understand The patient's consent must be witnessed by a close

The patient's consent must be witnessed by a close relative

In ______abuse, a partner limits or controls access to friends and family.

social

The World Health Organization defines health as ________

a state of complete physical, mental, and social well-being and not merely the absence of disease

An abnormal change in the structure or function of the body or mind is called _____

disease

A higher than normal fever is a(n) _____

illness response

The first stage of grief is usually ______

denial

The ability to dream is provided by the ______ system.

nervous

The _______ system gives the body the ability to take in information about surroundings.

sensory

The ____ system helps the body to resist disease.

immune

The ______ system rids the body waste and filter the blood.

urinary-renal

Bill passed by congress creating a set of standards of care and rights of residents living in long-term care facilities or nursing homes

OBRA (Ombudsman Budget Reconciliation Act)

Physical changes such as increased weight and height and changes in body functions

growth

Rules of conduct enforced by government

law

Unlawful and unwanted touching or striking of another person

battery

Violation of confidentiality or photographing someone without consent

invasion of privacy

Bladder

urinary-renal

Heart

circulatory

Uterus

reproductive

Pituitary gland

endocrine

Stomach

digestive