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social psychology
the scientific study of how we think about, influence, and relate to one another
attribution theory
the theory that we explain someone’s behavior by crediting either the situation or the person’s disposition
fundamental attribution error
the tendency for observers, when analyzing others’ behavior, to underestimate the impact of personal disposition
attitude
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events
peripheral route persuasion
people are influenced by incidental cues, such as a speaker’s attractiveness
central route persuasion
interested people focus on arguments and respond with favorable thoughts
foot-in-the-door phenomenon
the tendency for people who have first agreed to a small request to later comply with a larger request
role
a set of expectations (norms) about a social position, defining how those in the position ought to behave
cognitive dissonance theory
the theory that we act to reduce the discomfort we feel when two of our thoughts are inconsistent; ex. when we become aware that our attitudes and actions clash, we reduce the dissonance by changing our attitudes
philip zimbardo
psychologist who conducted the Stanford Prison simulation where he randomly assigned some volunteers to be guards to see how volunteers “played” their roles
norms
understood rules for accepted and expected behavior; prescribe “proper” behavior
conformity
adjusting behavior or thinking to coincide with a group standard
normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval
informational social influence
influence resulting from one’s willingness to accept others’ opinions about reality
social facilitation
improved performance on simple or well-learned tasks in the presence of others
solomon asch
psychologist who studied conformity by devising a simple test to see how participants adjust their answers to questions to conform with others
stanley milgram
psychologist who performed experiments of participants delivering electrical shocks to learners
social loafing
people in a group exert less effort when pooling their efforts toward attaining a common goal
deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
the enhancement of a group’s prevailing inclinations through discussion within the group
groupthink
the mode of thinking that occurs when the desire for harmony in decision-making group overrides a realistic appraisal of alternatives
culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to another
prejudice
an unjustifiable (usually negative) attitude toward a group and its members; generally involved stereotyped beliefs, negative feelings, and a predisposition to discriminatory action
stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people
discrimination
unjustifiable negative behavior toward a group and its members
just-world phenomenon
belief that the world is just and people get what they deserve (karma)
ingroup
“us”; people we share a common identity with
outgroup
“them”; those perceived as different or apart from the ingroup
ingroup bias
the tendency to favor our own group
scapegoat theory
theory that prejudice offers an outlet for anger by providing someone to blame
other-race effect
effect of recalling faces of one’s own race more accurately than faces of other races
aggression
any physical or verbal behavior intended to harm someone physically or emotionally
frustration-aggression principle
frustration (the blocking of an attempt to achieve some goal) creates anger, which can generate aggression
social script
a culturally modeled guide for how to act in various situations
mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them
passionate love
an aroused state of intense positive absorption in another, usually present at the beginning of a romantic relationship
companionante love
the deep affectionate attachment we feel for those with whom our lives are intertwined
equity
a condition in which people receive from a relationship in proportion to what they give to it
self-disclosure
the act of revealing intimate aspects of ourselves to others
altruism
unselfish regard for the welfare of others
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
social exchange theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
reciprocity norm
an expectation that people will help, not hurt, those who have helped them
social responsibility norm
an expectation that people will help those needing their help
conflict
a perceived incompatibility of actions, goals, or ideas
social trap
a situation in which the conflicting parties, by each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behavior
mirror image perceptions
mutual views held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
self-fulfilling prophecy
a belief that leads to its own fulfillment
superordinate goals
shared goals that override differences among people and require their cooperation