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ability of one person or group to influence another to achieve desired outcomes that can be formal or informal
Power
the legitimate, formal right to direct others that comes from a position or title within the organization.
Authority
The actual process of affecting the thoughts, behavior, and decisions of others
influence
the act of using power
influence
ability to give rewards (positive outcomes and result)
reward power
ability to punish or withhold rewards (negative outcomes or results) which is generally considered a less effective and destructive leadership style
Coercive Power
a power that comes from specialized knowledge or skills
personal power or expert power
Comes from a person’s charisma, likability, and ability to inspire loyalty
referent power
a power that comes from having access to or control over important information
information power
formal right to command
authority
the duty to perform a task and be accountable for the outcome
responsibility
5 sources of power
reward power, coercive power, personal power, referent power, information power
Influence Strategy in Nursing: using logical arguments and data
rational persuasion
Influence Strategy in Nursing: inspiring commitment by appealing to values and ideals
Inspirational Appeals
Influence Strategy in Nursing: involving others in the decision making process
Consultation
Influence Strategy in Nursing: working together to solve a problem
collaboration
Influence Strategy in Nursing: using flattery and praise
Ingratiation
Influence Strategy in Nursing: Using demands threats or intimidation
pressure