Module 1 - Information Technology in a Business Environment

Integration of IT in Business

Businesses rely on Information Technology (IT) for daily operations and transactions.

Mobile Banking Apps

An example of IT integration in businesses, replacing traditional banking methods.

Main goal of Business Organizations

To provide added value to clients and customers.

Modern Information Technology

The study and application of computers, networks, and telecommunications to manage information.

Components of IT

Includes hardware and software solutions that support organizational targets and workflows.

Authentication and Authorization Flows

A feature of mobile banking apps ensuring secure access for users.

Spending Tracker

A feature that helps users monitor and manage their expenses.

Transaction History or Online Passbook

A feature providing users access to their banking transaction records.

Customer Support

A service feature ensuring assistance for mobile banking app users.

User-Friendly Interface

An important feature making mobile apps accessible and easy to navigate.

Secure Log-in Account

A necessary security feature for mobile banking applications.

ATM and Branch Locator

A mobile banking feature that helps users find ATMs and bank branches.

Currency Converter

A feature that allows users to convert currencies within the banking app.

Loan Calculator

A tool in mobile banking for calculating loan repayments and details.

Complaint Registration

A feature allowing users to submit complaints through the mobile app.

Top-up and Bill Payment

Services provided by mobile banking apps enabling users to pay bills and top up accounts.

Service Request

A feature for users to request banking services via the mobile app.

Electronic Wallet

A digital payment feature within mobile banking apps.

Credit Card Payment

A feature allowing users to pay their credit card bills through the app.

Business Organization as a System

Businesses are systems with parts collaborating to achieve common goals.

Traditional Business Definition

Defined as the exchange of products.

Evolved Business Definition

Now includes production, distribution, and sale of goods and services.

High Performance Communication Links

IT enables efficient communication and information sharing across locations.

Global Village

The concept describing the world connected through advances in IT.

Big Data

Large volumes of data that can be analyzed for insights.

Machine Learning

A subset of AI that allows systems to learn and improve from experience.

Artificial Intelligence (AI)

The simulation of human intelligence in machines.

Internet of Things (IoT)

Network of interconnected devices that communicate with each other.

Augmented and Virtual Reality

Technologies that enhance or replicate reality for users.

Data Mining

The process of analyzing data to discover patterns.

IT Discipline

Encompasses technology-based workflows and data evaluation.

Proficiency of Organizations

Enhanced with IT to provide services generating profits.

Hardware and Software Resources

Essential components of modern IT used in conjunction.

Information Management

The handling and processing of information through IT.

Telecommunications

Communication technologies that support information sharing.

Technology-Based Workflow Processes

Methods that streamline operations and improve business efficiency.