Purposive Communication

Importance of Communication Models

They help in understanding how a communication process works and improve its effectiveness.

Laswell’s Model of Communication

A framework that includes the source, audience, desired effect, channel, and message.

Five W’s of Communication

Who (source), Says What (message), When (timing), To Whom (audience), To What Effect (outcome).

Non-Verbal Communication

Represents 65% of communication and includes facial expressions, tone of voice, and gestures.

Written Verbal Communication

Conveys spoken language in written form, often informal and allows for immediate feedback.

Written Communication

More formal and structured, intended for a broader audience with delayed feedback.

Communication Breakdown Causes

Ineffective communication can result from language proficiency issues, jargon, and lack of clarification.

Cultural Sensitivity

Important for effective communication, especially in global contexts to avoid misunderstandings.

9 C’s of Effective Communication

Clarity, Concreteness, Consideration, Creativity, Conciseness, Cultural Sensitivity, Captivating, Courtesy, Correctness.

Ethics in Communication

Communication is ethical when it is genuine, open, and sensitive to cultural beliefs.

Prejudice in Communication

Preconceived opinions about others that obstruct open dialogue and can lead to discrimination.

Communication Styles

Systematic, Direct, Spirited, and Considerate styles each have unique characteristics and tips for effective interaction.

Systematic Style

Detail-oriented and focused on facts, may be passive and require careful questioning.

Direct Style

Assertive and results-focused, prefers straightforward communication without sugar-coating.

Spirited Style

Energetic and innovative, may struggle with details but excels in persuasion and social interaction.

Considerate Style

People-pleasers who prioritize others' feelings, may avoid conflict and require reassurance.

George Bernard Shaw Quote

"The Single Biggest Problem in Communication is the Illusion that it has taken place."