Chp2 Company and Marketing strategy Partnering to build customer relationships

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11 Terms

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Strategic Planning

is the process of developing and maintaining a strategic fit between the organizations goals and capabilities and its changing marketing opportunities

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The Three steps of strategic Planning are

1 defining the company mission 2 setting objectives 3 designing a business portfolio

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mission statement

is the organizations purpose ( what it wants to accomplish in the larger environment

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Three business objectives

Build profitable customer relationships , Invest in research , improve profits

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Three Marketing Objectives

Increase market share , Create local partnership and increase promotion

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Business portfolio

is the collection of business and products that make up the company

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Portfolio analysis

is strategic planning where by management evaluate the products and business that make up the company

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Downsizing

is the reduction of the business portfolio by eliminating products or business that are not profitable or that no longer fit the company’s overall strategy

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Marketing mix

Is the set of controllable tatical marketing tools- product price place and promotion that the firm blends to produce the response it wants in the target market

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Implementing

Is the process that turns marketing plans into marketing actions to accomplish strategic marketing objectives

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Controlling

Is the measurement and evaluation of results and the taking of corrective action as needed to ensure the objectives are achieved