ShopKey Mgmt 5.9 Module 4

Include a default technician such as Please, Select because:

All of these

F1 link on any screen to provide context-sensitive help means:

Direct help for users about what's appearing on screen now

Despite the fact that VIN numbers can be stored in the program vehicle records, they are still not searchable.

False

The Change Ownership button can be accessed in the 5 tab view.

False

Pressing F5 function key opens the following function:

Batch Payment

The Alt Key is pressed along with the underlined letter(s) to open a menu option or execute a function.

True

Spellchecking allows shops to look more professional on all their paperwork. It's available in most text entry screens, what can one press on the keyboard to open spellcheck?

F2

Best reason(s) to use F3 to find vehicles by Unit # is:

All of these

F4 Find History - Vehicle tab search supports searching history records by:

Any combination of Y/M/M and Word Search

The wildcard character in the shop management software is:

%

Keyboard combination to restore text accidentally just lost is:

Ctrl + Z

To delete information (customers, vehicles, orders etc) in the program, you need to

Be on the appropriate screen to confirm data first

To locate all invoices in history by type of repair work and vehicle make

Use F4/History, select some portion of YMM and Word Search text

The ESC key is a shortcut to:

Quickly close most screens and dialog boxes

Once an invoice is posted, it is no longer possible to correct its' payment information.

False

F3 / F4 / F5 shortcut keys are tied to functions listed under which menu:

Utilities

To perform Copy & Paste functions faster by using the keyboard, requires this combination of keys:

Ctrl + C then Ctrl + V

This keyboard shortcut allows users to open a drop-down list:

Alt + down arrow

Which invoice display controls are available on the History tab:

By Customer

By Vehicle

Categories

To quickly locate a vehicle by Unit # and get an order started

Press F3, enter Unit # and then click Find