Purposive Communication – Lesson 1 Flashcards

What is communication?

The process of sharing information between individuals through a common system of symbols, signs, and behavior.

What is verbal communication?

The use of spoken or written words to convey a message.

What is nonverbal communication?

Communication without words using body language, appearance, and other non-linguistic means.

What are the six types of nonverbal communication?

Kinesics, Proxemics, Haptics, Paralinguistics, Chronemics, Appearance.

What is intrapersonal communication?

Communication within oneself involving thoughts and self-feedback.

What is interpersonal communication?

Communication between two or occasionally more people to solve problems, share information, or meet social needs.

What is small-group communication?

Interaction among three or more people that encourages collaboration and decision-making.

What is organizational communication?

Structured communication within groups pursuing shared goals.

What is public communication?

Formal speaking to an audience with limited feedback to inform, persuade, entertain, or honor.

What is mass communication?

Messages sent to large, dispersed audiences through media like TV or the internet.

What is social media communication?

A modern form that can function as dyadic, small-group, or mass communication.

What is intercultural communication?

Communication across cultural backgrounds requiring awareness of language, values, and nonverbal differences.

What are the six purposes of communication?

Regulation/Control, Social Interaction, Motivation, Emotional Expression, Information Dissemination & Acquisition, Entertainment.

Principle 1 of communication

Communication is a continuous process.

Principle 2 of communication

Communication serves a purpose such as informing, persuading, or entertaining.

Principle 3 of communication

Communication takes various forms: written, verbal, nonverbal, and visual.

Principle 4 of communication

Communication can be intended or unintended.

Principle 5 of communication

Communication is complex and requires audience awareness, purpose, credibility, clarity, and feedback.

What is the communication process?

A dynamic exchange where participants encode, transmit, decode, and provide feedback while noise may interfere.

Communication element: Sender-Receiver

A person who simultaneously sends and receives messages.

Communication element: Message

The information, ideas, feelings, or attitudes communicated.

Communication element: Channel

The medium through which a message is transmitted.

Communication element: Feedback

The receiver's verbal or nonverbal response showing whether the message was understood.

Communication element: Setting/Environment

The physical, social, cultural, and psychological context influencing communication.

Communication element: Noise

Anything that interferes with or distorts a message.

What are the types of noise?

Environmental, Physiological, Semantic, Syntactical, Organizational, Cultural, Psychological, Technical.

What is communication ethics?

Moral principles that guide how people create, send, receive, and interpret messages.

Ethical Principle 1

Truthfulness, Honesty, and Integrity.

Ethical Principle 2

Respect for Others, Diversity, and Privacy.

Ethical Principle 3

Responsibility and Accountability.

Ethical Principle 4

Fairness and Open-mindedness.

Ethical Principle 5

Freedom of Expression with Responsibility.

Ethical Principle 6

Access to Communication and Inclusive Participation.

Ethical Principle 7

Cultural Sensitivity.

Ethical Principle 8

Avoidance of Harm.

Guideline 1 for effective communication

Understand your purpose and set a clear goal.

Guideline 2 for effective communication

Know your audience.

Guideline 3 for effective communication

Know your topic and support your message with facts.

Guideline 4 for effective communication

Be clear, concise, and organized.

Guideline 5 for effective communication

Provide constructive and specific feedback.

Guideline 6 for effective communication

Observe communication ethics.

Guideline 7 for effective communication

Communicate with confidence and authenticity.

What are the 7 Cs of communication?

Conciseness, Correctness, Concreteness, Clarity, Completeness, Consideration, Courtesy.

Define Conciseness

Using the fewest words needed without losing meaning.

Define Correctness

Ensuring information is accurate and free from errors.

Define Concreteness

Being specific and supporting ideas with facts or examples.

Define Clarity

Expressing ideas using simple language and logical organization.

Define Completeness

Providing all essential information needed for understanding.

Define Consideration

Communicating with empathy by considering the audience's needs and perspective.

Define Courtesy

Being polite, respectful, and professional.

What are the types of communication?

Communication can be classified according to Mode, Context, and Purpose.

What are the types of communication according to Mode?

Verbal Communication; Nonverbal Communication.

What are the two types of Verbal Communication?

Oral/Spoken Communication; Written Communication.

What are the six types of Nonverbal Communication?

Kinesics (Body Language); Proxemics (Space); Haptics (Touch); Paralinguistics (Voice Cues); Chronemics (Time); Appearance.

What are the types of communication according to Context?

Intrapersonal Communication; Interpersonal Communication; Small-Group Communication; Organizational Communication; Public Communication; Mass Communication; Social Media Communication; Intercultural Communication.

What are the eight types of communication according to Context?

Intrapersonal, Interpersonal, Small-Group, Organizational, Public, Mass, Social Media, Intercultural.

What are the types of communication according to Purpose?

Regulation or Control; Social Interaction; Motivation; Emotional Expression; Information Dissemination and Acquisition; Entertainment.

How many types of communication are there according to Mode?

Two: Verbal Communication and Nonverbal Communication.

How many types of communication are there according to Context?

Eight: Intrapersonal, Interpersonal, Small-Group, Organizational, Public, Mass, Social Media, and Intercultural Communication.

How many types of communication are there according to Purpose?

Six: Regulation or Control, Social Interaction, Motivation, Emotional Expression, Information Dissemination and Acquisition, and Entertainment.