ICT Sectors, Careers, Trends, and Issues

Flashcards covering the sectors of ICT, related career and business opportunities, differences between jobs and businesses, and key trends and issues in the ICT industry.

Information and Communications Technology (ICT)

A field that stresses the role of unified communications in the integration of telecommunications, telephone lines, wireless signals, computers, enterprise software, middleware, storage, and audio-visual systems to enable users to access, store, transmit, understand, and manipulate information.

Business Opportunity

An idea or a set of circumstances that makes it possible to create or develop a profitable and sustainable business.

Career Opportunity

Any opportunity that takes an individual closer to their career goals.

Computer Programming

The process of performing particular computations, usually by designing and building executable computer programs.

Web Designer and Programmer

A professional who creates and maintains websites, focusing on layout, functionality, and user experience.

Game Developer

A professional who designs, codes, and tests video games, ensuring they are engaging and functional for players.

Visual Arts

A craft where professionals create visual content to communicate messages.

Animator

A professional who creates moving images, often for films, games, or advertisements.

Illustrator

A professional who produces visual interpretations for various media like books, magazines, or advertisements.

Graphic Designer

A professional who designs visual content for branding, advertising, or communication purposes, including logos, posters, and packaging.

Computer System Servicing

The process of maintaining and repairing computers and computer peripherals.

Computer Technician

A professional who troubleshoots and repairs hardware and software issues on computers.

Network Technician

A professional who installs, maintains, and troubleshoots computer networks, ensuring connectivity and security.

Telecommunications

The exchange of information over large distances, encompassing various sectors that include a transmitter and a receiver.

Call Center Agent

A professional who handles incoming calls from customers, providing assistance, answering queries, or processing orders.

Outbound Agent

A professional who makes calls to customers for sales, surveys, or follow-ups.

Contact Center Services

Services encompassing both inbound and outbound activities, including customer support, telemarketing, or technical assistance through channels like phone, email, or chat.

Job

An employment form where an individual works for another person or enterprise, receiving a set wage or salary in exchange for time and labor.

Business

An entity that provides products or services for money, where the owner assumes financial risks, manages key decisions, and earns income based on performance.

Convergence

An ICT trend resulting from technological advancement that allows for the completion of multiple tasks on a single device, conserving space and power.

Social Media

A communication method where users create, distribute, and exchange ideas and knowledge through virtual communities and networks.

Mobile Technology

Multi-functional technology used in portable devices for navigation, internet browsing, gaming, instant messaging, and video conferencing.

Assistive Technology

Technology designed to help persons with disabilities carry out tasks that would otherwise be challenging or impossible.

Cybercrime

An emerging issue in ICT involving illegal online activities such as pornography, electronic fraud, cyberstalking, and terrorism.