Decision-Making

Flashcards covering decision-making types, environments, responsibility, barriers, and group dynamics.

Programmed Decisions

Decisions that occur often and have established rules or guidelines in place.

For example, a manager reordering office supplies when the stock falls below a certain level.

Nonprogrammed Decisions

Decisions that occur infrequently and require managers to rely on their experience and intuition.

For example, choosing a new direction in a company.

Organizational Politics

Actions taken to gain and use power to influence decision outcomes.

Decision-Making Environments

Decisions where the conditions are categorized as certain, risky, or uncertain.

Top Managers

They make many nonprogrammed, risky, and uncertain decisions.

Middle Managers

Converting nonprogrammed decisions into programmed ones, and risky decisions into less risky or more certain ones.

Lower-level managers and employees

They make, generally, more programmed and certain decisions

changing environement

• Decision makers may be in an environment where they face many new and interlinked situations, while this model assumes that conditions remain stable.

  • The real world remains in a constant state of flux and, very often, the information needed to make a decision either remains incomplete or is constantly changing