Week 4 Part A: Organisational structure and Work Analysis

Work Analysis

A systematic process for gathering, documenting, and analysing information about the context of the work performed by people in organisations

Organisational Structure

A system outlining how employees are to act at work to achieve the goals of an organisation, defining how job roles are decided, grouped, and coordinated

KSAOs

Knowledge, Skills, Abilities, Other characteristics required to perform a job effectively

Position Analysis Questionnaire (PAQ)

A structured job analysis instrument developed to measure job characteristics and relate them to human characteristics, compromising 195 job elements

Criterion Deficiency

The aspect of conceptual criteria not measured by the actual criteria used

Criterion Contamination

The extent to which actual criteria measure something else unrelated to the conceptual criteria

Hierarchical Structure

A centralised structure characterised by a long chain of command and defined authority and responsibility

Functional Organisational Structure

An organisational structure that has a hierarchy but allows departments to be managed independently

Matrix Organisation Structure

A cross functional organisational structure where employees work on project teams and report to multiple managers

Dynamic Performance Criteria

Criteria reflecting that employees have different learning curves, impacting predictions of short/long success