Oral Communication - Intercultural Communication

Intercultural Communication

• Communication between people of different cultural backgrounds

• Is a process of symbolic, interpretive, transactional, and contextual process in which people from different cultures create shared meanings

Topography

is the structured overview or “map” of cultural differences and ways of interacting across cultures

Intercultural Communication

• When engaging in _______________, communicators do not share the same ground rules, perspectives, or customs, which can lead to ambiguity or conflict among individuals

• Different nationalities have different cultures that can affect the communication positively or negatively

Intracultural Communication

• Communication between people of the same cultural background

• Communicators share the same ground rules; they encode and decode using the same cultural codes

Globalization

Continuous change change because of people interacting with different cultures

Cultural Awareness

Is a person’s trait to demonstrate sensitivity to the similarities and differences that exist between two different cultures and the use of this sensitivity in effective communication with members of another cultural group

1. Attitudes

2. Perception

3. Stereotypes

4. Culture Shock

5. Nonverbal Behavior

Barriers to Intercultural Communication:

Attitudes

• Heavily influenced by the culture they grew up in. Therefore, people of different nationalities have their own approach towards certain things, customs, or even people

Perception

The way we perceive or the way we view things are culturally-determined.

Stereotypes

IS a fixed, over generalized belief about a particular group or class of people. We infer that a person has a whole range of characteristics and abilities that we assume all members of that group have

Culture Shock

The feeling of uncertainty, confusion, or anxiety that people experience when visiting, doing business, or living in a society that is different from their own

Nonverbal Behavior

Are deeply rooted in cultural norms and are often interpreted subconsciously. What is considered a polite or neutral gesture in one culture can be confusion or carry a completely different meaning in another

Developmental Model of Intercultural Sensitivity

DMIS stands for?

DMIS

• A framework used to explain how people experience, react, and engage to cultural difference

• It promotes the idea that people’s perception of cultural differences may vary depending on their exposure and engagement to such differences

Lingua Franca

Common language between people whose native language is different

Ethnocentrism

• It is the belief that one’s ethnic group is superior to another

• This practice relate to problems of both racism and prejudice

1. Denial

2. Defense

3. Minimization

Ethnocentric stages:

4. Acceptance

5. Adaptation

6. Integration

Ethnorelative stages:

Ethnorelativity

• Refer to a worldwide where a person’s own culture is no longer seen as the central or only valid way of life. Instead, it is experienced as just one of many equally valid

Denial

Stage 1

Defense

Stage 2

Minimization

Stage 3

Acceptance

Stage 4

Adaptation

Stage 5

Integration

Stage 6

Denial

• In this first stage, the individual do not believe in or recognize any cultural difference

• Occurs when people fail to recognize distinctions among cultures or consider them to be irrelevant

denial

You only view your own culture, you don’t view other culture

Defense

• The individual starts to recognize cultural differences and is intimidated by them, resulting in either a superior view on one’s culture on an unjustified high regard for the new one

defense

Malakas and ethnocentrism, defense mechanism pagiging superior or inferior

Minimization

• Although individuals see cultural differences, they bank more on the universality of ideas rather than cultural differences

• Occurs when people assume that their distinct cultural worldview is shared by others or when they perceive their culture’s values as fundamental or universal human values that applying to everyone

minimization

• your culture is practiced by other culture, delulu, yung culture mo ay worldwide

• nagkukunwari lang tayo na nakakakita tayo ng differences, pero similarities pa din ang tinitingnan

Acceptance

• The individual begins to appreciate important cultural differences in behaviors and eventually in values

• Occurs when people recognize the different beliefs and values are shaped by culture and that other cultures have legitimate and worthwhile perspectives that should be respected and valued

Acceptance

• More open to difference, but not yet ready to embrace and adapt other culture

• Willing to accept it or learn, even if they do not agree

• willing kalang pero di mo pa nagagawa

Adaptation

• The individual is very open to world views when accepting new perspectives

• Happens when a person is aware of the cultural differences, thus willing to manifest these differences to fit in to the environment that he/she is in

adaptation

• you are now embracing these culture

• You can adjust freely, you can go back and forth to other culture without losing your own culture, di mo kinakalimutan

Integration

• Individuals start to go beyond their own culture and see themselves and their actions based on multifarious cultural viewpoints

• People who are at this stage of cultural sensitivity are able to shift easily from one cultural frame of reference to another

integration

• mataas and concept ng empathy

• empathy - you feel the same way, kabilang kana

• helping others bridge differences

Cultural Insensitivity

It refers to behaviors, actions, remarks that display a lack of respect or consideration for cultural differences, often resulting in harm, offense, or discrimination towards individuals or groups from diverse backgrounds

Dr. Milton Bennett

DMIS a grounded theory created by _____________

Racism

Race - Specific - Nationality - Hate

Prejudice

Discrimination/Baseless hate

Age

Cultural beliefs shape social norms and values surrounding the aging process of the people ion society. These societal norms dictate the roles of people depending on their _______________

Status

refer to a person social placement within a culture or society. This placement may be due to tradition, finances, education, or some other qualifying information or characteristic

Gender

It is the differing cultural and social roles that men and women inhabit, as well as the ways in which individuals experience these roles, both internally and in terms of the ways they present themselves to the world through their manner of dress, behavior, and physical comportment

Custom

A cultural idea that describes a regular, patterned behavior that is considered a characteristic of life in a social system. these are traditional behaviors that have become established over long periods of time in a society

Religion

Cultural systems composed of myths, rituals, symbols, and beliefs created by humans as a way of giving our individual and collective lives a sense of meaning which gives us world views that relate humanity to spiritually and sometimes even to moral values