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chapter 11
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Web 1.0
first generation; view-only, no interaction
Web 2.0
second generation; users can interact and contribute
collaborative consumption
sharing products/services while keeping ownership
peer production
collaboration between users to create content and services
wisdom of crowds
large group of amateurs can collectively be more accurate than a few experts
prediction market
market aggregating opinions into a forecast
inbound marketing
pull strategy, attract customers with valuable content that make users want to engage with the firm
outbound marketing
push marketing strategy where a firm reaches out to customers (ads) rather than waitinf for users to discover them on their own
owned media
channels a company fully controls ex. own website, inbound marketing
paid media
advertising a company pays for, outbound marketing
earned media
free, organic publicity, inbound marketing
astroturfing
faking positive reviews to seem more popular
sock puppet
fake online identity used to push a viewpoint
blogs
journal style posts, newest are shown first
trackbacks
links in a blog post pointing back to cited sources
roll back
reverting a wiki page to an earlier version
searchability
current and archived posts that are easily searchable
tagging scheme
organized system of labels attached to posts or pages so content can be grouped and sorted by topic, rather than just by date
reverse time order
the way posts are organized so that the most recent content shows up at the top
unfiltered publication
abiity to post freely without limits or media gatekeeping
independence (crowd condition)
guessing without being influenced by others; most important condition for wisdom of crowds
decentralization (crowd condition)
crowd’s info comes from many spread-out sources, not one biased channel
diversity (crowd condtion)
crowd has different backgrounds/perspectives, not people who all think alike
participation (crowd condition)
enough people actually contributing a guess for the crowd’s average to work
blockchain
a shared record of transactions stored across many computers instead of one central place
hash (blockchain)
unique code made from a block’s data; changes if the data is changed
block
group of transactions linked to the block before it using a hash
decentralization
no single company or person controls the data