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Attribution
the process of explaining the causes of behavior and events, often by assigning them to internal dispositions or external situations
Dispositional attributions
explaining behavior based on internal traits or personality
Situational attributions
explaining behavior based on external circumstances or environment
Fundamental attribution error
tendency to overestimate dispositional causes and underestimate situational factors in others’ behavior
Self-serving bias
attributing successes to internal factors and failures to external factors
Actor-observer bias
attributing our own behavior to situational factors but others’ behavior to dispositional factors
Just-world Hypothesis
belief that people get what they deserve and deserve what they get
Attitudes
learned predispositions to respond favorably or unfavorably to something
Cognitive dissonance
discomfort caused by holding conflicting thoughts, beliefs, or attitudes
Central routes persuasion
persuasion that uses logical arguments and evidence to influence thinking
Peripheral routes persuasion
persuasion that relies on superficial cues like attractiveness or emotions
Conformity
adjusting behavior or thinking to align with a group standard
Foot-in-the-Door Phenomenon
tendency to agree to a small request first to increase likelihood of agreeing to a larger request later
Door-in-the-Face Phenomenon
making a large request first so a smaller request seems more reasonable
Stanford prison experiment
study showing how social roles and situations can influence behavior, leading to abusive actions
Normative social influence
conforming to be liked or accepted by others
Informational social influence
conforming because others are seen as a source of accurate information
Milgram Experiment
study demonstrating obedience to authority, even when it conflicts with personal conscience
Social loafing
tendency for individuals to exert less effort in a group than when working alone
Social facilitation
improved performance on simple tasks in the presence of others
Deindividuation
loss of self-awareness and self-restraint in group situations
Bystander effect
reduced likelihood of helping when others are present
Group polarization
strengthening of a group’s prevailing opinions after discussion
Group think
desire for harmony leads to poor decision-making and suppression of dissent
Social trap
situation where individuals pursue self-interest to the detriment of the group
Prisoners dilemma
situation where individuals acting in self-interest produce worse outcomes than cooperation
Altruism
selfless concern for the well-being of others
Social exchange theory
idea that relationships are based on cost-benefit analysis
Social responsibility theory
belief that people should help those in need
Reciprocity norm
expectation that people will help those who have helped them
Superordinate goals
shared goals that require cooperation between groups
Stereotype
generalized belief about a group of people
Prejudice
unjustified negative attitude toward a group and its members
Discrimination
unjustified negative behavior toward a group and its members
In-group
group with which one identifies
Out-group
group with which one does not identify
Sources of prejudice
factors like social inequalities, stereotypes, fear, and learned attitudes that lead to prejudice
Ethnocentrism
belief that one’s own culture is superior to others
Implicit bias
unconscious attitudes or stereotypes that affect understanding and actions
Three factors of Attraction
proximity, attractiveness, and similarity
Proximity
physical or geographical closeness that increases likelihood of attraction
Attractiveness
physical appeal influencing initial attraction
Similarity
shared interests, beliefs, or characteristics that increase liking