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Effective communication
is a two-way street where both the sender and the receiver play pivotal roles in communication in business
Clarity and Conciseness:
The intended message is received without uncertainty or ambiguity when communication is clear.
Active Listening
It promotes empathy, promotes candid communication, and makes sure that words are understood clearly.
Feedback and Two-Way Communication
Both sides are allowed to ask questions, clear up any misunderstandings, and make sure that messages are understood as intended.
Approach focused on the audience
adapt communications to the needs, preferences, and degree of comprehension
Empathy and emotional intelligence
depends on both parties recognizing and understanding their own feelings
Tailor Your Message to Your Audience
Make sure your message is pertinent and interesting by adjusting your communication style, tone, and content to resonate with your target audience.
Select the Appropriate Communication Channel
Various circumstances need the use of various communication channels.