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Concept of an officer
A professional, expert soldier, and true leader
Before the early 1800s, what determined the appointment and advancement of officers?
Wealth, birth, and political influence
Meritocracy
Allowing individuals to earn positions of standing through their talents, abilities, and accomplishments
Who shall commission all officers of the United States?
The President
What is the oath of office?
The officer's pledge to uphold the duties of the office they are about to enter.
What is the oath of office's key principle?
To support and defend the Constitution against all enemies
What is one core responsibility for officers, and all leaders?
To honor the trust of the public
Why do all leaders in positions of power have an obligation to the public at large?
Power requires consent
The public rules
What is one common practice to honor the public trust?
Joining a professional association
What is a professional association?
An organization that works to advance a specific field, help its members advance in that field, and uphold public trust
Examples of professional associations
Air Force Association
American Institute of Aeronautics and Astronautics
IEEE Computer Society
Tactical Leadership
Directly leading others in specific everyday tasks
Indirect Leadership
Leading with and through others, guiding people you might not interact with day to day
Four kinds of indirect leadership
Leadership from a distance
Leadership through a link
Leadership through creations
Upward Influence
Leadership from a distance
A leader who is assisting with the development of individuals who don't directly report to them
Leadership through a link
The form of indirect leadership you probably see most often in CAP: Leaders working through subordinate leaders in the chain of command
Leadership through creations
Art, music, writing, philosophy can be vehicles of indirect leadership when their messages are able to influence others
Upward influence
The ability to influence your leader and others in positions higher than yours.
What does indirect leadership require?
More conceptual skills and fewer task-related abilities
What do indirect leaders have to be?
More thoughtful and self-controlling than direct leaders
What is extremely important when leading through a link?
Personnel selections
Indirect leadership is only as good as the link who is delivering it to subordinates
Indirect leaders who work through a link are more what?
Cautious and deliberative
What if an opinion being expressed goes against the official view of the organization?
Dissent
Why do people often choose to keep their concerns to themselves and hope things will turn out okay?
Individuals speaking in opposition (dissenting) to a plan can be labeled as disloyal or causing trouble, and be punished or marginalized
Why did the Soviet Union fall after 1991?
Individuals did not want to dissent due to fear of being punished
When can dissent be worthwhile?
When done respectfully
Guidelines on dissenting with respect
Use the chain of command
Stay professional and in control of your emotions
Don't simply complain about problems; propose solutions to them
Pick your battles
Only criticize an idea if you can summarize it in a way that allows someone who supports it to admit your summary is fair
Handling dissent
Dissenting might be very difficult for those you outrank
Make sure you aren't unconsciously shooting down dissenting views
Avoid reacting defensively
Assume good faith
Thank people for being brave enough to speak up
Moral Relativism
Ethics are what society decides they are. There are no universal, set-in-stone moral principles
Moral Objectivism
There are some universal moral principles that are independent of anyone's opinion
Examples of moreal objectivism
Core Values
Religion
Virtue Ethics
Achieving happiness and fulfillment through virtue
What is virtue
the perfection of the soul
Becoming all that you can be
Authentic Happiness
According to virtue ethics, happiness brings about true fulfillment
if we are rational beings, we reach our full potential
Virtue as the path to happiness
Virtue Ethics says that the focuses achiever attains both virtue and happiness
True reason and balance
Striving for virtue requires rational thinking and constant deep thought. Only this way can a person stay true to reason. With reason, there's also balance or discovering where a person's best self fits. Virtue is the middle of the two extremes
Habits of character
Virtue ethics says that virtue is developed through habit
Duty ethics
German philosopher Immanuel Kant believed that a system of ethics should be based on what a person is obligated to do
The categorical imperative
To see if an action is moral, imagine if everyone acted that way
(Kantian hypothetical)
The Concept of Duty
Positive duties: Things you actively do
Negative duties: Things you refrain from doing
Perfect duties: always in effect and have zero wiggle room
Imperfect duties: balance a duty to act with room for personal preference
Practical Imperative
People have reason, which guides morality, and they have inalienable rights
Utilitarianism
Producing the greatest amount of happiness for the greatest amount of people
Using reason to measure happiness
The gerater the happiness that something produces, the higher its value
Justice
A just society leads to greater happiness, and utilitarians values happiness most of all
An ethic of selflessness
Selfless actions are worthwhile because of their result: increased happiness. Other motives for acting selflessly are irrelevant to them
Behaviorism
The organized systematic use of rewards and punishment to control behavior
What does the behaviorist style deliver?
Very tangible results, positive or negative, that recipients cannot ignore
Modeling
About demonstrating good behaviors as a role model
The leader's example
A leader's status as a role model is the most powerful way to develop character in others
Developmentalism
Focus on a person's moral development over time
Who was a major voice for developmentalism?
Psychologist Lawrence Kohlberg
6 Stages of moral development
Obedience and Punishment
Individualism
Interpersonal Relations
The Social order
Social Contract
Universal Principles
Obedience and Punishment
A toddler will sit still just to avoid being punished. She isn't thinking about fairness yet
Individualism
Children just want to know what's in it for them if they follow the rules
Interpersonal Relations
Older kids and teens learn that to be like, they have to treat others as they want to be treated. They try to conform to the group's values or the expectations of authority figures
The Social Order
Older teens and adults develop reasoning from a law-and-order perspective
Social Contract
The thinking at this stage is individual "rights," majority rule, and democratic principles that are higher than mere written law
Universal Principles
Being in balance with one's conscience, regardless of external pressures
How can you put Kohlberg's theory to use, molding the character of cadets?
Make the cadet predict the outcome of the situation
Have the cadet identify the rights and virtues at stake and any temptations or treachery that might come into play
Reexamine the problem or situation by asking "what if?
Ask your follower to identify the weakest link in their own argument
Recall if a similar issue has come up before and how it was handled
Reasons to follow Kohlberg
It allows individuals to be themselves and explore morals and values
Weaknesses of Kohlberg's theory
Focus on moral thinking, not moral action
5 levels of conflict legitimacy
Parallel conflict
Displaced conflict
Misattributed conflict
Latent conflict
False conflict
Parallel conflict
There is a clear and agreed-upon conflict
Displaced conflict
A disagreement is being addressed, but it's not the real issue
Misattributed conflict
An inaccurately understood conflict attributed to the wrong person
Latent conflict
A situation where there is a real conflict, but it's not being said out loud
False conflict
A situation where there's a perception of disagreement between two sides, but in reality the parties agree
Interpersonal conflict
Distal context
proximal context
conflict interaction
proximal outcomes
distal outcomes
Distal (background) context
Every conflict has some sort of history or background. A long history between the two individuals, such as family or a friendship since grade school, provides a rich distal context
Proximal (immediate) context
Immediate circumstances, the emotions that are being felt, and each person's goals for the conglict
Conflict interaction
The moment when two sides engage in conflict
Proximal Outcomes
Immediate outcomes of the conflict. Each side digests how it went and if they're satisfied with the results
Distal outcomes
Long-term results, which tie into the quality of the two sides' relationship heading into the future
Managing Conflicts
Describe
Explore
Map
Evaluate
Analyze
Allow
Reframe
Strategize
Develop
Achieve
Describe
Describe what you see through factual observation
Explore
explore ad consider the universe interpretations of the event/behavior
Map
Map the dimensions of the conflict, participants, and process
Evaluate
Evaluate your interpretation, and identify if there are positive and negative reactions to the event/behavior
Analyze
Analyze the causes of the conflict in light of:
Relationship Issues
Substantive Issues
Procedural Issues
Allow
Allow each party to voice their perspective and experience, which validates each party's worth and right to be part of the discussion
Reframe
Reframe a fuller definition of the problem based on an understanding of multiple perspectives
Strategize
Develop a constructive strategy for daeling with the conflict
Develop
Develop a range of alternative approaches or solutions, and collectively test them for viability
Achieve
Achieve solutions that take into account interests, not positions
5 main styles of negotiation
Insist Strategy
Cooperative Negotiating Strategy (CNS)
Comply Strategy
Evade Strategy
Settle Strategy
Insist Strategy
Isn't interested in a lot of negotiating or compromise; it has a specific goal and doesn't waver from it
Cooperative Negotiating Strategy (CNS)
Used in situations when both sides trust each other. They both want two things: reaching a mutually satisfactory result and keeping a good relationship
Comply Strategy
Defers to the other party and allows them to get what they want. Concerned with keeping a strong relationship with the other party
Evade Strategy
When the Negotiator isn't very concerned about the outcome. they either don't see the issue at the center of the conflict as very important--they have other, more important priorities--or they don't have the energy to resolve the disagreement
Settle Strategy
Willing to meet the other side halfway
Teams
Groups of people who work together toward a common goal
Organization
A body of individuals--a team--working under a defined system of rules, roles, and procedures to achieve identifiable goals
Mintzerberg's model breaks an organization into five components that fall into two groups. What are the groups and their components?
Line:
- operating core
- middle line
- strategic apex
Staff:
- technostructure
- support staff
The Line
includes the workers and leaders who accomplish the organization's mission
The Staff
Does not directly carry out the organization's mission. Instead, their focus is supporting those who do, with specialized skills
Strategic Apex
Have authority over the entire organization and are responsible to outline the mission, devise the strategy for achieving it, and ensure objectives support that mission
Middle Line
They interpret the mission, develop plans for how their area of oversight will support the mission, and define how the operating core will execute those plans
Operating Core
Includes the frontline workers and foot soldiers, whose efforts directly affect the organization's ability to carry out the mission
Technostructure
made up of people who specialize in an area to help the organization run, such as human resources, training, finance, and planning
Support Staff
Made up of specialists who provide administrative, financial, logistical, and other support to the mission areas of the organization