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subjective data
what the person says about themselves based on how they are feeling
objective data
information that is seen, heard, felt, or smelled by an observer; signs
internal factors of an interview
liking others, empathy, ability to listen, self-awareness
external factors of an interview
ensure privacy, refuse interruptions, physical environment, dress, note-taking, computer charting
stages of an interview
introduction, working phase (asking open ended questions/closed questions & gathering data), and closing
Facilitation
encouraging client to say more
ex: "mmhmm go on"
silence
wait for a response
ex: waiting for response without interrupting
reflection
echo the client's words
ex: repeat part of what the client had said to you
empathy
support patient, allow to feel with the patient
ex: "That must be hard for you.."
clarification
clarify if the patient's words are confusing
ex: "The heaviness in your chest occurs with walking up the stairs or more than 1 block, but stops when you rest. Is that correct?"
confrontation
Clarifying inconsistent information
Focusing client's attention on an observed behavior, action, or feeling
ex: "you look sad or you look angry"
interpretation
make associations
ex: "It seems that every time you feel the stomach pain, you have some type of stress in your life...could it be that you're afraid?"
explanation
sharing information
ex: "You may not eat or drink for 12 hours before your blood test because the food could alter the test results."
summary
condenses facts and validates what was discussed during the interview
ten traps of interviewing
1. Providing false assurance or reassurance
2. Giving unwanted advice
3. Using authority
4. Using avoidance language
5. Engaging in distancing
6. Using professional jargon
7. Using leading or biased questions
8. Talking too much
9. Interrupting
10. Using "why" questions
nonverbal behaviors
- Nonverbal behaviors can tell a story; observe your patient and also be aware of what your nonverbal behaviors are "saying"
-What are some of these behaviors?
Posture, facial expressions, eye contact, tone of voice, rate of speech, pauses while speaking
oral temperature
most convenient/accurate (good blood supply from the carotid artery & quickly respond to changes to the inner core temperature)
rectal temperature
closest to the inner core temperature (patient on left side, lube it, insert 1 inch into the rectum, & leave until it beeps or until 2 minutes) & subtract a degree due to it being closest to our core temperature & we would put an R next to the temperature we documented) ex: 101.9 R
tympanic temperature
infrared emission, noninvasive, nontraumatic, minimal chance of cross contamination (gently place covered probe in ear canal; used more in clinics)
temporal temperature
infrared emission from temporal artery (slide across forehead; behind the ear) not very accurate; more of an average
things that can influence temperature
- Diurnal cycle: any pattern that occurs every 24 hours as a result of planet earth around its axis
- Menstruation cycle
- Exercise
- Age
normal ranges of temperature
Oral: 96.4 F- 99.1 F
Rectal: on average 1 F higher than oral
normal pulse
60-100 bpm
Force: describe 0, 1+, 2+, 3+
0 = absent
1+ = weak, strainy
2+ = good
3+ = over powering, more than usual
tachycardia
Greater than 100 bpm
Caused by: exercise, fever/infection, anxiety
bradycardia
Less than 60 bpm
Caused by: medications, heart problems, common in athletes
tachypnea
RR greater than 20
Caused by: anxiety, fear, exercise, fever, pain
bradypnea
RR less than 10
Caused by: drug overdose, increased intracranial pressure, diabetic coma
normal respirations
Normal: relaxed, unlabored, regular, silent
Regular: count for 30 seconds x2
irregular : count for 1 full minute
blood pressure
force of blood pushing against the vessel wall
systolic pressure
maximum pressure, felt during left ventricular contraction
diastolic pressure
resting, constant pressure exerted between contractions
pulse pressure
difference between systolic and diastolic
5 factors that determine blood pressure
- Cardiac Output: more blood pumped; increased BP
- Peripheral Vascular Resistance: constricted/narrow vessels; increase BP
larger/dilated vessels; decrease BP
- Blood Volume: higher volume = increase BP; lower volume = decrease in BP
- Viscosity: thicker blood increases BP
- Elasticity of Vessels: stiff, rigid vessels increase BP
hypertension
Abnormally high BP
Essential/primary HTN: no known cause; 95% of cases
Often is undiagnosed: "the silent killer"
hypotension
abnormally low BP
Caused by: acute MI, shock, hemorrhage, vasodilation
risk factors for hypertension
Smoking
Dyslipidemia
Diabetes mellitus
Age greater than 60
Gender
Family history
lifestyle modifications if you have HTN
Lose weight
Limit alcohol
Increase activity
Reduce sodium intake
Stop smoking
Reduce fat and cholesterol
orthostatic hypotension
Drop in systolic pressure of >20 mmHg or increase in pulse of >20 bpm
What causes this?
Procedure: take BP and pulse
Lying, Sitting, Standing
noiceptive pain
Nociceptive: pain develops when functioning and intact nerves are stimulated
Occurs in phases
Transduction, transmission, perception, and modulation
neuropathic pain
pain from damage to neurons of either the peripheral or central nervous system
Sources of Pain
Visceral
Somatic
Deep Somatic
Cutaneous
Referred
pain assessment tools
Initial pain assessment
Brief pain inventory
Numeric scale
Faces pain scale
PQRSTU method
- Provocation: What aggravates it?
- Quality: description of pain: dull, throbbing, sharp, shooting, etc.
- Region of pain/radiation: what is the location of pain?
- Severity: Rate the pain from 0-10
- Timing: when did the pain start, when does it occur, is it constant or intermittent, how long does the pain last?
- U (how pain affects you): how does the pain affect activities of daily living?
normal BP reading
less than 120/80
the aging adult: temp
more likely to have hypothermia not a fever
the aging adult: heart rate
50-95 bpm, but rhythm is usually slightly irregular
the aging adult: respiratory rate
shallower inspiratory phase, increased response rate
the aging adult: blood pressure
have an increase in both systolic and diastolic pressure
pulse oximeter
a noninvasive method to assess arterial oxygen saturation (SpO2)
normal SpO2
97-99 or greater than 95
visceral pain
originates from the larger internal organs
often described as dull, deep, squeezing, or cramping
somatic pain
originates from musculoskeletal tissues or the body surface
deep somatic pain
comes from sources such as blood vessels, joints, tendons, muscles, and bone
cutaneous pain
superficial pain usually involving the skin or subcutaneous tissue
referred pain
pain that is felt in a location other than where the pain originates
the aging adult: Pain
use the PAINAD scale:
- breathing, vocalization, facial expression, body language, and consolability
- a score of 4 or more requires a need for pain management
tension headache
Definition: Musculoskeletal origin
Location: usually both sides, everywhere
Character: bandlike tightening
Duration: gradual onset, lasts 30 minutes to days
Severity: Mild to moderate
Timing: situational
Aggravating factors: stress, anxiety, depression, poor posture
Associated symptoms: fatigue
Relieving factors: rest
migraine headache
Definition: Vascular origin
Location: commonly one sided
Character: Throbbing, Pulsating
Duration: rapid onset, peaks at 1-2 hours, lasts 4-72 hours
Severity: Moderate to severe
Timing: 2 per month
Aggravating factors: hormones, foods, hunger, sleep deprivation, sensory stimuli, activity, changes in weather, family history
Associated symptoms: Aura, prodrome, nausea, vomiting, looks sick
Relieving Factors: lie down, dark room, sleep
cluster headache
rare headache that is intermittent, excruciating, unilateral, with autonomic signs
always one sided ; often behind or around the eye, temple, forehead, or cheek
continuous burning, piercing, excruciating pain
abrupt onset, peaks in minutes, lasts 45-90 minutes and appears in "clusters"
normal lymph nodes
nonpalpable, nontender or moveable, discrete, soft and nontender
abnormal lymph nodes
Lymphadenopathy- enlarged greater than 1 cm
Infection- bilateral, enlarged, warm, tender and firm, freely moveable
Cancerous- unilateral, hard, greater than 3 cm, nontender, matted, fixed
Parkinson's disease
Decrease dopamine; flat, expressionless, elevated brows, staring, oily skin, and drooling ("masklike")
Cushing's disease
Increase adrenocorticotropin or chronic steroid use; Rounded face, prominent jowls, red cheeks ("moonlike")
acromegaly
Increase growth hormone after puberty; elongated head and massive face, large nose and jaw
cachetic
Wasting illness; sunken eyes, hollow cheeks, exhausted/defeated expression
hyperthyroidism
Increase thyroid; amped up; nervous, fatigue, hot, stare, moist skin, heat intolerance (Grave's Disease)
hypothyroidism
Decrease thyroid; slow-turtle; puffy, edematous face, feet, and hands, cool, dry skin, dry, coarse hair (Myxedema)
Bell's Palsy
peripheral neuron lesion; CN VII paralysis; unilateral, smooth forehead, drooling, pain behind ear
CVA (stroke)
central neuron lesion; uneven smile, can wrinkle forehead and close eyes
cants
corner of the eye
conjunctiva
a thin mucous membrane folded like an envelope between the eyelids and the eyeball (protective covering)
eye is controlled by what
Controlled by 6 muscles- 4 rectus (straight) and 2 oblique (slanting)
the aging adult: the eyes
Decrease in pupil size, tear production, lens elasticity
Presbyopia: decrease in ability to accommodate for near vision caused by loss of elasticity
Need more light due to decreased adaptation to darkness
Increase for falls and other injuries
cataract
clouding of lens. Age is the biggest risk factor. Women have higher risk
glaucoma
caused by increased intraocular pressure and categorized by the loss of peripheral vision
macular degeneration
yellow deposits and neurovascularly in macula and categorized by the loss of central vision.
diabetic retinopathy
leading cause of blindness
strabismus
cross-eyed
diplopia
double vision, the perception of two images of a single object
so what should the eye look like?
Lids intact without redness/lesions, lashes evenly distributed, brows symmetric with hair evenly distributed, Conjunctiva pink, sclera white, lacrimal apparatus non-tender, no discharge, cornea and lens clear, smooth, pupils 4mm equal, round
periorbital edema
swollen puffy lids; occurs with infections, crying, allergy, and hypothyroidism
ptosis
drooping upper lid; neuromuscular weakness
exophthalmos
protruding eye; hyperthyroid
exophthalmos
sunken eye; loss of fat in orbits; dehydration, wasting, injury
hordeolum (stye)
local staph infection of hair follicles of lid margin; painful, red and swollen
chalazion
infection or retention cyst of meibomian gland; beady nodule pointing inward
mydriasis
dilation of the pupil
miosis
constricted pupils
Conjunctivitis
infection of conjunctiva (pink eye); beefy, red, periphery
iritis
infection of iris; deep, dull, red halo around iris and cornea
Immediate referral.
3 parts to the ear
external: example the pinna
middle: tiny air filled cavity inside the temporal bone
- 3 functions: Conducts sound vibrations from the outer ear to the central hearing apparatus in the inner ear.
Protects inner ear by reducing the amplitude of loud sounds. Eustachian tube allows equalization of pressure on each side of the tympanic membranes so the membranes do not rupture
inner: Helps with equilibrium and hearing
Characteristics serves to funnel sound waves to external auditory canal
3 levels of hearing
peripheral: Ear transmit sounds and converts its vibrations into electrical impulses
brainstem: Is binaural (both ears)
•Permits locating the direction of a sound in space and identify the sound
cerebral cortex: Interprets the meaning of the sound and begins the appropriate response
conductive hearing loss
Involves a mechanical dysfunction of the external or middle ear.
Partial loss b/c the person is still able to hear-if the sound amplitude is increased enough to reach normal nerve elements in the inner ear
Caused by
Impacted cerumen (sair-uh-men)
Foreign bodies
Perforated tympanic membrane
Pus or serum in the middle ear
sensorineural hearing loss
Signifies pathology of the inner ear, cranial nerve VIII (vestibulocochlear) or auditory areas of the cerebral cortex
Simple increase in amplitude may not enable the person to understand words
Causes
Presbycusis (pres be q-us) (gradual nerve damage that occurs with aging)
Ototoxic drugs
clues that could indicate hearing loss
Watches lips more closely instead of eyes
Strains forward to hear
Positions head to better catch sounds
Frequently asks to the nurse to repeat themselves
Irritable or startled when the nurse raises voice
Patient's speech is garbled, inappropriately loud, or flat/monotonous tone of voice
whispered voice test
Stand 1-2 ft away
Test one ear at a time: patient pulsates on tragus of opposite ear
Shield lips and whisper
Normal is ability to repeat, may repeat test with 3/6 correct being normal
the aging adult: hearing loss
Hairs become coarse and wirey
Impacted cerumen
Decreased elasticity
Pendulous earlobes
Presbycusis
Sensorineural loss
Difficult to hear consonants
Words sound garbled
Difficult to localize sounds
otitis externa
swimmers ear
an infection of the outer ear with severe painful movement of the pinna and tragus, redness and swelling of the pinna and canal, scanty purulent discharge, scaling, itching, fever, and enlarged tender regional lymph nodes
otitis media
middle ear infection, occurs because of obstruction of the eustachian tube or passage of nasopharyngeal secretions into the middle ear