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subjective data
what the person says about themselves based on how they are feeling
objective data
information that is seen, heard, felt, or smelled by an observer; signs
internal factors of an interview
liking others, empathy, ability to listen, self-awareness
external factors of an interview
ensure privacy, refuse interruptions, physical environment, dress, note-taking, computer charting
stages of an interview
introduction, working phase (asking open ended questions/closed questions & gathering data), and closing
Facilitation
encouraging client to say more
ex: "mmhmm go on"
silence
wait for a response
ex: waiting for response without interrupting
reflection
echo the client's words
ex: repeat part of what the client had said to you
empathy
support patient, allow to feel with the patient
ex: "That must be hard for you.."
clarification
clarify if the patient's words are confusing
ex: "The heaviness in your chest occurs with walking up the stairs or more than 1 block, but stops when you rest. Is that correct?"
confrontation
Clarifying inconsistent information
Focusing client's attention on an observed behavior, action, or feeling
ex: "you look sad or you look angry"
interpretation
make associations
ex: "It seems that every time you feel the stomach pain, you have some type of stress in your life...could it be that you're afraid?"
explanation
sharing information
ex: "You may not eat or drink for 12 hours before your blood test because the food could alter the test results."
summary
condenses facts and validates what was discussed during the interview
ten traps of interviewing
1. Providing false assurance or reassurance
2. Giving unwanted advice
3. Using authority
4. Using avoidance language
5. Engaging in distancing
6. Using professional jargon
7. Using leading or biased questions
8. Talking too much
9. Interrupting
10. Using "why" questions
nonverbal behaviors
- Nonverbal behaviors can tell a story; observe your patient and also be aware of what your nonverbal behaviors are "saying"
-What are some of these behaviors?
Posture, facial expressions, eye contact, tone of voice, rate of speech, pauses while speaking
oral temperature
most convenient/accurate (good blood supply from the carotid artery & quickly respond to changes to the inner core temperature)
rectal temperature
closest to the inner core temperature (patient on left side, lube it, insert 1 inch into the rectum, & leave until it beeps or until 2 minutes) & subtract a degree due to it being closest to our core temperature & we would put an R next to the temperature we documented) ex: 101.9 R
tympanic temperature
infrared emission, noninvasive, nontraumatic, minimal chance of cross contamination (gently place covered probe in ear canal; used more in clinics)
temporal temperature
infrared emission from temporal artery (slide across forehead; behind the ear) not very accurate; more of an average
things that can influence temperature
- Diurnal cycle: any pattern that occurs every 24 hours as a result of planet earth around its axis
- Menstruation cycle
- Exercise
- Age
normal ranges of temperature
Oral: 96.4 F- 99.1 F
Rectal: on average 1 F higher than oral
normal pulse
60-100 bpm
Force: describe 0, 1+, 2+, 3+
0 = absent
1+ = weak, strainy
2+ = good
3+ = over powering, more than usual
tachycardia
Greater than 100 bpm
Caused by: exercise, fever/infection, anxiety
bradycardia
Less than 60 bpm
Caused by: medications, heart problems, common in athletes
tachypnea
RR greater than 20
Caused by: anxiety, fear, exercise, fever, pain
bradypnea
RR less than 10
Caused by: drug overdose, increased intracranial pressure, diabetic coma
normal respirations
Normal: relaxed, unlabored, regular, silent
Regular: count for 30 seconds x2
irregular : count for 1 full minute
blood pressure
force of blood pushing against the vessel wall
systolic pressure
maximum pressure, felt during left ventricular contraction
diastolic pressure
resting, constant pressure exerted between contractions
pulse pressure
difference between systolic and diastolic
5 factors that determine blood pressure
- Cardiac Output: more blood pumped; increased BP
- Peripheral Vascular Resistance: constricted/narrow vessels; increase BP
larger/dilated vessels; decrease BP
- Blood Volume: higher volume = increase BP; lower volume = decrease in BP
- Viscosity: thicker blood increases BP
- Elasticity of Vessels: stiff, rigid vessels increase BP
hypertension
Abnormally high BP
Essential/primary HTN: no known cause; 95% of cases
Often is undiagnosed: "the silent killer"
hypotension
abnormally low BP
Caused by: acute MI, shock, hemorrhage, vasodilation
risk factors for hypertension
Smoking
Dyslipidemia
Diabetes mellitus
Age greater than 60
Gender
Family history
lifestyle modifications if you have HTN
Lose weight
Limit alcohol
Increase activity
Reduce sodium intake
Stop smoking
Reduce fat and cholesterol
orthostatic hypotension
Drop in systolic pressure of >20 mmHg or increase in pulse of >20 bpm
What causes this?
Procedure: take BP and pulse
Lying, Sitting, Standing
noiceptive pain
Nociceptive: pain develops when functioning and intact nerves are stimulated
Occurs in phases
Transduction, transmission, perception, and modulation
neuropathic pain
pain from damage to neurons of either the peripheral or central nervous system
Sources of Pain
Visceral
Somatic
Deep Somatic
Cutaneous
Referred
pain assessment tools
Initial pain assessment
Brief pain inventory
Numeric scale
Faces pain scale
PQRSTU method
- Provocation: What aggravates it?
- Quality: description of pain: dull, throbbing, sharp, shooting, etc.
- Region of pain/radiation: what is the location of pain?
- Severity: Rate the pain from 0-10
- Timing: when did the pain start, when does it occur, is it constant or intermittent, how long does the pain last?
- U (how pain affects you): how does the pain affect activities of daily living?
normal BP reading
less than 120/80
the aging adult: temp
more likely to have hypothermia not a fever
the aging adult: heart rate
50-95 bpm, but rhythm is usually slightly irregular
the aging adult: respiratory rate
shallower inspiratory phase, increased response rate
the aging adult: blood pressure
have an increase in both systolic and diastolic pressure
pulse oximeter
a noninvasive method to assess arterial oxygen saturation (SpO2)
normal SpO2
97-99 or greater than 95
visceral pain
originates from the larger internal organs
often described as dull, deep, squeezing, or cramping
somatic pain
originates from musculoskeletal tissues or the body surface
deep somatic pain
comes from sources such as blood vessels, joints, tendons, muscles, and bone
cutaneous pain
superficial pain usually involving the skin or subcutaneous tissue
referred pain
pain that is felt in a location other than where the pain originates
the aging adult: Pain
use the PAINAD scale:
- breathing, vocalization, facial expression, body language, and consolability
- a score of 4 or more requires a need for pain management
physical exam steps
Inspection
Palpation
Percussion
Auscultation
inspection
begins when you first see the client
"concentrated watching"
palpation
- Touch to access:
Texture
Temperature
Moisture
Organ location and size
Swelling
Vibration/Pulsation
Rigidity or spasticity
Creciptation
Lumps or Masses
Tenderness or Pain
how to perform palpation
Calm and gentle
Warm your hands
Start with light palpation to detect surface characteristics
Then perform deep palpation
With deep palpation (as for abdominal contents), intermittent pressure is better than one long, continuous palpation. Avoid any situation in which deep palpation could cause internal injury or pain.
percussion
Tapping the patient's skin with short, sharp strokes to assess underlying structures.
The strokes yield an audible vibration and a characteristic sound that depicts the location, size, and density (air, fluid, or solid) of the underlying organ.
You need a stronger percussion stroke for persons with obese or very muscular body walls.
3 steps to percussion
1.Press the middle fingertip (nondominant hand) firmly against the patient's skin. Avoid bones.
2.Use the middle finger of the dominant hand to strike just below the nail.
3.Percuss 2 times in each location, lifting the striking finger off quickly.
- Lift the rest of the stationary hand up off the person's skin
- The goal is to hit the portion of the finger that is pushing the hardest into the skin surface.
characteristics of percussion
1. Resonant- clear, hollow
- Over normal lung tissue
2. Hyper resonant- booming
- Abnormal in the adult, over lungs with increased amount of air as in emphysema
3. Tympany- musical and drumlike
- Over air-filled viscus (e.g., the stomach, the intestine)
4. Dull- muffled thud
- Relatively dense organ as liver or spleen
5. Flat- dead stop of sound, absolute dullness
- When no air is present, over thigh muscles or bone or over tumor
Auscultation
- Listening to sounds produced by the body.
Heart, blood vessels, lungs, abdomen
Stethoscope
The slope of the earpiece should point forward toward your nose.
Diaphragm- breath, bowel, normal heart sounds (high pitched sounds)
Bell- extra heart sounds, murmurs (low pitched sounds)
Room must be quiet.
Warm your stethoscope.
Clean with alcohol wipe.
Never listen through a gown or clothing.
Safety
- Always start by identifying your patient (2 forms: Name & DOB/wristband)
- Hand Hygiene
- Bed height: You should be able to stand without stooping; when working raise it to your level
- Side Rails: make sure they are up when you leave the patient
- Before you leave a hospitalized patient, lower the bed to reduce the risk of falls; make the person comfortable and safe; return the bedside table, television, or any equipment to the way it was originally; and make sure the call button is available.
- Equipment easily accessible and organized on the bedside table.
- Trash can nearby.
- Wear gloves when the potential exists for contact with any body fluids (e.g., blood, mucous membranes, body fluids, drainage, open skin lesions).
- Wear a gown, mask, and protective eyewear when the potential exists for any blood or body fluid spattering (e.g., suctioning, arterial puncture).
4 times to perform hand hygiene
1. Before and after every patient encounter
2. After contact with blood, body fluids, secretions, and excretions;
3. After contact with any equipment contaminated with body fluids;
4. After removing gloves.
physical appearance: general survey
- Level of consciousness (LOC)âThe person is alert and oriented to person, place, time, and situation (A&O x3)
Abnormal: Confused, drowsy, lethargic
- Skin colorâColor tone is even, skin is intact with no obvious lesions.
Abnormal: Pallor, cyanosis, jaundice, erythema, lesions
- Overall appearanceâNo signs of acute distress are present.
Abnormal: Diaphoresis, clutching the chest, shortness of breath, wheezing, facial grimace, holding body part.
body structure: general survey
- SymmetryâBody parts look equal bilaterally and are in relative proportion to each other.
- PostureâErect
- PositionâThe person sits comfortably with arms relaxed at sides.
Abnormal: Tripod, fetal position
- Obvious physical deformities: Note These
mobility: general survey
- GaitâWalk is smooth and even.
Abnormal: Shuffling, limping, assistive devices
- Note how patient is walking, if any assistive devices are being used
behavior: general survey
- Mood and affectâPleasant and cooperative.
Abnormal: Hostile, distrustful, suspicious, crying, depressed, anxious
- SpeechâArticulation (the ability to form words) is clear and understandable.
Abnormal: Dysarthria, dysphasia
- Speech patternâThe stream of talking is fluent with an even pace. The person conveys ideas clearly.
- DressâClothing is appropriate to the climate.
- Personal hygieneâThe person appears clean and groomed appropriately.
Abnormal: Unkempt appearance in an individual who previously had good hygiene may indicate depression, malaise, or illness.
body mass index (BMI)
- Marker of optimal healthy weight for height and an indicator of obesity or malnutrition.
- A healthy BMI is a level of 18.5 or greater to less than 24.9
the aging adult: general survey
- PostureâKyphosis (humpback appearance)
- GaitâOlder adults often use a wider base to compensate for diminished balance, arms may be held out to help balance, and steps may be shorter or uneven. Shuffling is abnormal and usually an indicator of Parkinson's disease.
- Weight: Starts to decrease.
Additional fat is deposited on the abdomen and hips.
Height: Become shorter because of thinning of the vertebral disks, shortening of the individual vertebrae, postural changes of kyphosis, and slight flexion in the knees and hips.