KK5: Training options

Training

the process of providing staff with the knowledge or skills to be efficient and effective in their role

-benefits employees and employer

TRAINING OPTIONS:

- on-the-job training

- off-the-job training

Development

the process designed to build up skills necessary for future work activities and responsibilities.

- prepares employees for opportunities

On-the-job training

when an employee needs to learn a specific set of skills to perform tasks in the workplace

- occurs within a working environment

- uses equipment/machinery/documents in the workplace

On the job methods

- Coaching or mentoring provided by a supervisor or colleague

- Apprenticeship provided by an experienced person

- Role modelling that imitates the behaviours of a manager

Coaching

taught by existing employee how to perform a specific rate

Mentoring

senior staff member provide support and advice on how to provide tasks

Job Rotation

completing roles in different functions of a business and gaining an understanding of how jobs connect

Job shadowing

following and observing an experienced employee

Advantages of on-the-job training

- cost effective as no travel costs are involved

- employees use the actual equipment required in the job, leading to increased efficiency

Disadvantages of on-the-job training

- bad habits are passed from experienced employees to the new staff

- learning environment may be distracting

Off-the-job training

Improving knowledge and skills in an external location

- involves sending employees to specialised training institutes (TAFE)

Off-the-job training methods

- Information presentation styles (lectures)

- Information processing styles (conferences)

- Simulations (visual games and case studies)

- Role play (injecting an epi pen)

Advantages of off-the-job training

- wider range of skills and qualifications available

- less likely to be distracted

Disadvantages of off-the-job training

- Can be more expensive with fees and travel costs

- Lost productivity while the worker is off the job for training