Operations Management Exam 2 (Pitt BUSQOM 1070)

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62 Terms

1

Enterprise Resource Planning (ERP)

a computer system that integrates application programs in accounting, sales, manufacturing, and the other functions in a firm

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2

Material Requirements Planning (MRP)

a planning system that schedules the precise quantity of materials needed to make the product

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3

Master Production Schedule (MPS)

A part of the material requirements plan that details how many end items will be produced within specified periods of time

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4

Frozen

No change allowed

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5

Slushly

Limited changes allowed

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6

Liquid

Any changes allowed

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7

Available to Promise

# of units in master schedule - actual customer orders

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8

Bill of Materials (BOM)

document that shows an inclusive listing of all component parts and assemblies making up the final product

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9

Modular Bills

Not final products but components that can be assembled into multiple end items

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10

Planning Bills (pseudo/super bills)

groups subassemblies to reduce the number planned

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11

Phantom Bills

Describe subassemblies that exist only temporarily

Are part of another assembly and never go into inventory

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12

Projected Available Balance

onhand balance - safety stock

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13

Net Requirements

gross - projected available

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14

lot-for-lot (L4L)

an order for the exact amount needed

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15

Least Total Cost (LTC)

carrying and setup costs are mostly equal

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16

Least Unit Cost (LUC)

lot size with lowest unit cost

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17

Stragetic Sourcing

management of supplier relationships to acquire goods/services to achieve the immediate and future needs of the business

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18

Specificity

how common an item is

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19

Request for Proposal (RFP)

a process through which buying organizations invite alternative suppliers to bid on supplying their required components

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20

Vender Managed Inventory

Inventory which is restocked automatically by vendors regardless of a customer's orders

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21

Bullwhip Effect

occurs when distorted product-demand information ripples from one partner to the next throughout the supply chain

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22

Forward Buying

a retailer's stocking up on a product when it is discounted and buying smaller amounts when it is at list price

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23

Continuous Replenishment

supplying orders in a short period of time according to a predetermined schedule

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24

Functional Products

staples that people buy in a wide range of retail outlets, such as grocery stores and gas stations. Longer product life and low lead time

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25

Innovative Products

products such as fashionable clothes and personal computers that typically have a life cycle of just a few months. Unpredictable demand

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26

Stable Products

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27

Evolving Products

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28

Efficient Supply Chain

utilize strategies aimed at creating the highest cost efficiency

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29

Responsive Supply Chain

focus on flexibility and responsive service and are able to react quickly to changing market demand and requirements

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30

Risk-hedging supply chains

utilize strategies aimed at pooling and sharing resources in a supply chain to share risk

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31

Agile Supply Chain

focuses on an organization's ability to respond to changes in demand with respect to volume and variety. Flexible to customer needs

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32

Total Cost of Ownership (TCO)

All of the costs associated with the design, development, testing, implementation, documentation, training and maintenance of a software system.

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33

green sourcing

Making environmentally conscious decisions throughout the purchasing process, beginning with product and process design, and through product disposal

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34

Inventory turnover

cost of goods sold/average inventory

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35

weeks of supply

avg. inventory/cogs X 52

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36

days of supplu

avg. inventory/cogs X 356

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37

Lead Time

the time needed to respond to a customer order

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38

Decoupling Point

Point at which inventory is stored, which allows SC to operate independently

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39

lean manufacturing

the production of goods using less of everything compared to mass production, increases customer service

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40

Production Process

source, make, deliver

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41

make to stock

serve customers from finished goods inventory

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42

assemble to order

preassembled components, subassemblies, and modules are put together in response to a specific customer order

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43

make to order

product is built directly from raw materials and components in response to a specific customer order

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44

engineer to order

Work with the customer to design and then make the product

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45

Little's Law

inventory = throughput rate x flow time

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46

Project

Product in fixed location, equipment is moved

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47

workcenter

similar equipment grouped together

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48

manufacturing cell

produces similar products

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49

assembly line

progressive steps

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50

continuous process

liquids

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51

work cycle time

c = production time per day / output per day

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52

efficiency

total /# of workstations (workcycle time)

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53

breakeven (demand)

fc/$-vc

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54

breakeven (revenue)

fc/1-vc/$

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55

Single Period

one time purchase

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56

fixed order quantity

maintain same stock, resupply when inventory reaches a certain level

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57

fixed time period

order at same intervals of time

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58

independent demand

the demands for various items are unrelated to each other

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59

dependent demand

the need for any one item is a direct result of the need for some other item, usually an item of which it is a part

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60

logistics

the process of coordinating and moving material from one location to another

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61

hub and spoke

one hub and multiple regional locations

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62

cross docking

A technique whereby goods arriving at a warehouse from a supplier are unloaded from the supplier's truck and loaded onto outbound trucks, thereby avoiding warehouse storage.

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