Ecommerce MIS

A key ingredient to e-commerce infrastructure is _____.

a Web server platform

A likely result of launching an e-commerce Web site with inadequate technology infrastructure is _____.

the loss of sales to other Web sites

A successful e-commerce system must address the stages experienced by customers as they approach and complete a purchasing transaction, known as the _____.

sales life cycle

Apache HTTP Server and Microsoft's Internet Information Services are the two most widely used _____ packages.

Web server software

Authentication technologies are used by many organizations to _____.

confirm the identity of a user requesting access to information or assets

Based on a 1992 Supreme Court ruling, an Internet-based merchant needed to collect sales taxes only when _____.

buyers lived in a state where the merchant hada physical presence

Compared to traditional commerce transactions, e-commerce transactions _____.

reduce the costs of sales

Conversion to an e-commerce or m-commerce system enables organizations to _____.

improve their level of customer service

During which stage of the multistage e-commerce model would a corporate buyer browse a supplier's online catalog, drag needed items into a shopping cart, and receive a quote for these items?

search and identification

Hewlett-Packard has an arrangement whereby FedEx stores, packs, ships, and tracks their products. This means that when Rosie places an order for a printer through Hewlett-Packard's Web site, _____.

FedEx, not Hewlett-Packard, receives and ships the order

How can a business best increase traffic to its e-commerce site?

acquire links to its site on popular, related sites

How does TLS help make e-commerce transactions more secure?

TLS allows Web browsers to initiate temporary, private conversations with Web servers.

Many organizations outsource the primary activities of which stage of the multistage e-commerce model to firms such as Federal Express and United Parcel Service?

product and service delivery

One core task of e-commerce software is product configuration, which _____.

helps customers select the necessary components and options

One reason for the growth in business-to-consumer (B2C) e-commerce is that online B2C shoppers have the ability to design a _____ product.

personalized

Security is a major concern with m-commerce. How can m-commerce software ensure the security of transmissions and that the transaction is being made with the intended party?

encryption and digital certificates

Suppose a retailer who has no technology expertise wishes to set up an online presence for his business. Which option will likely be the fastest and least expensive route?

outsourcing his Web development

What happens during the purchasing stage of the multistage e-commerce model when the buyer is a corporate buyer placing a monthly order with a long-term supplier?

a completed purchase order is sent electronically to the supplier

What is the first stage of the multistage model for B2B and B2C e-commerce?

search and identification

What must Web site operators constantly monitor to provide a good experience to their Internet shoppers?

traffic and response times experienced by visitors

Which component of an e-commerce technology infrastructure most directly supports the following core tasks: catalog management, product configuration, shopping cart facilities, transaction processing, and Web traffic data analysis?

e-commerce software

Which component of an e-commerce technology infrastructure performs several fundamental services including security and identification, retrieval and sending of Web pages, Web site tracking, and Web site development?

Web server software

Which of the following factors is NOT one of the main reasons Web developers must often rewrite existing Web applications for mobile devices?

PIC security standard requirements

Why was it necessary for companies to reengineer their e-commerce Web sites for m-commerce?

Mobile devices provide small user interfaces.