Management and Human Resource Administration

Management

is the coordination and administration of

tasks to achieve a goal.

Management

can also refer to the

seniority structure of staff members

within an organization.

planning, communication, organization,

and leadership

To be an effective manager, you must develop:

1. Setting objectives

2. Organizing

3. Motivating the team

4. Devising systems of measurement

5. Developing people

Five basic operations of a manager:

1. Control

2. Planning

3. Staffing

Management concepts

1. Persuasive management style

2. Democratic management style

3. Laissez-faire management

Management styles:

Democratic management style

Management style:

- Open participation and exchange of ideas

among different levels of employee

- manager invites the team to be directly involved in decision making

Laissez-faire management

Management style:

- functions almost more like a mentor than a manager

- empower their

employees to step up and make

decisions.

- manager takes a backseat role

Human resource management

refers to the managing of human capital

within an organization or industry

Personnel management

Human resource management was once called ...

Human Resources

is leading the way for

improving the overall employment

experience for billions of hard-working

professionals around the world.

Organizational behavior

The focus is on applying what we can

learn from the social and behavioral

sciences so we can better understand

and predict human behavior at work

1. Autocratic model

2. Custodial model

3. Supportive model

4. Collegial model

5. System model

Models of organizational behavior:

- Easy to implement.

- Work is completed quickly.

- Decision-making is quick.

Advantages of autocratic model:

- Employees' (lower-level) concerns are

not taken.

- Low employee satisfaction.

- Low employee morale.

- Not fit for modern organizations.

Disadvantages of autocratic model:

- Employee motivation.

- Greater contribution of employees.

- Satisfied employees.

- Quality talent is retained

Advantages of custodial model:

- It ignores the psychology of employees.

- All employees may not be satisfied with

material benefits some may want praise,

- recognition, and name.

Disadvantages of custodial model:

- Better relationships between managers

and employees.

- Harmony and productivity in the

organization.

- Employees' ideas are valued.

- Employee motivation, morale, and

satisfaction.

Advantages of supportive model:

- This model might not best fit employees

who just come to work and get paid.

- Managers have to give more time and

effort to supporting employees.

Disadvantages of supportive model:

- Teamwork.

- Better relationship.

- Harmonized working environment.

- Effective to achieve competitive

advantage.

Advantages of collegial model:

- There is a chance of conflict among team

members.

- All team members may not contribute

their full efforts.

- Chances of role conflicts

Disadvantages of collegial model:

System model

Positive aspects of this model are

all work in a system, a healthy work

environment, good communication, value

to employees & community,

business environment

Organizational behavior theories refer to the

study of human behavior in a ...

1. Scientific Management Theory

2. Human Relations Management Theory

3. X & Y Management Theory

The Major Theories of Organizational

Behavior:

Scientific management theory

Taylor believed that encouragement

alone wasn't sufficient to motivate

employees and boost productivity. The

procedure for carrying out tasks needed

simplification, and employees needed

direction to perform better. Which major theory of organizational behavior is this?

Fredrick Winslow Taylor

One of the oldest management theories,

the Scientific Management Theory, was

pioneered by ...

Taylorism

Elton Mayo

... , a psychologist, developed the

Human Relations Theory

Human Relations Management theory

It developed as a

response to the Scientific Management Theory.

Human Relations Management Theory

Multiple factors influence employee motivation

and workplace behavior. Organizations need to

focus on social and psychological needs as well.

In addition to monetary incentives, healthy group

dynamics and recognition of efforts are essential

in driving workplace productivity. What major theory of organizational behavior is this?

Douglas McGregor

Who proposed the X & Y Management Theory?

1. Trait theory

2. Behavioral theory

3. Contingency theory

Leadership theories in organizational behavior:

Trait theory

The theory suggests leaders have innate

qualities or traits that help them excel.

Such people are born with intelligence,

accountability, creativity, and

responsibility.

Behavioral theory

This theory shifted the focus from innate

traits to the behaviors and actions of

leaders. Effective leadership is the result

of skills acquired over time. Therefore, an

individual can learn to become a good

leader.

Contingency theory

This theory states that there isn't one way

of leading people. It recognizes th

importance of various factors that influence a particular situation. A good

leader considers those factors and

adjusts their leadership style accordingly.

Management

involves setting goals and

then working with people to achieve

them.

Administration

is the process of

managing the details. This includes

planning, organizing, and controlling

resources.

Leadership

is the process of influencing

people to accomplish desired objectives.

This involves high-level strategy and

motivating and guiding people to achieve

results.

Organizational chart

shows the internal

structure of an organization or compan

1855, Daniel McCallum

In ... , railway general superintendent

... (1815-1878) designed

what is thought to be the first modern

organizational chart.

1. Hierarchical organizational chart

2. Matrix organizational chart

3. Flat organizational chart

Types of organizational charts:

Hierarchical organizational chart

- most common type of org chart

- is where one group or

person is at the top, while those with less

power are beneath them, in the shape of

a pyramid.

Matrix organizational chart

This organizational chart is usually only seen when

individuals have more than one manager

Flat organizational chart

This org chart has little or no

levels of middle management and

typically consists of two levels: the top

administrators and the workers.

Horizontal organizational chart

Flat organizational chart is sometimes referred to as ...

top administrators and the workers

Two levels of flat org chart:

Mission Statement

- indicates what your

company actually does

- aim and objectives of the company

Vision statement

- outlines the organisation's

long-term intentions and objectives

Mission statement

outlines the primary reason

for the organization's existence

Vision statement

describes the long-term goals or

desired future state of an organization

Core values

are values which tend to support an

organisation's vision, reflect its true values, and

shape its culture