Nature and Concepts of Management – Vocabulary Review

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Vocabulary flashcards covering key terms, roles, and functions discussed in the lecture on management and managers.

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22 Terms

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Manager

A decision-maker who links the company to consumers and employees, motivates subordinates, and ensures the welfare of the unit assigned to them.

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Management

The process of getting work done through others by aligning all members toward the organization’s goals through careful planning, organizing, staffing, leading, and controlling.

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Effectiveness

Executing and accomplishing the right things to meet high standards—doing the right thing.

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Efficiency

Producing maximum output with minimum input—doing things right.

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Planning

The managerial function that sets goals, defines scope and limitations, evaluates scenarios, and prepares both regular and contingency plans.

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Contingency Plan

A special type of plan created to address unexpected or adverse scenarios identified during planning.

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Organizing

Arranging resources, tasks, and structures to achieve planned targets, including establishing policies and allocating work.

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Organizational Structure

The formal layout of positions and authority relationships that shows the chain of command in a company.

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Chain of Command

The reporting cycle within an organization that specifies who reports to whom and clarifies hierarchy.

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Staffing

The managerial function concerned with selecting, hiring, training, and motivating employees to fill organizational roles.

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Selection Process

Examinations, interviews, and other techniques that narrow applicants to those best suited for vacancies.

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Hiring Process

The stage where successful candidates receive job offers, negotiate contracts, and formally join the company.

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Training and Development

Programs designed to enhance employees’ competencies and support their career growth within the company.

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Leading

Guiding and motivating subordinates by example, setting rules and standards, and providing inspiration to achieve goals.

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Leadership Styles

Distinct approaches managers use to lead, ranging from strict but caring to lenient yet authoritative.

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Motivation

Incentives, praise, recognition, and other practices managers use to encourage a positive work outlook.

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Controlling

Monitoring performance, mediating problems, and steering the unit toward objectives while anticipating outcomes.

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Mediator Role

The aspect of controlling where a manager resolves issues between the firm and stakeholders, such as customer complaints.

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Decision-Making

Selecting the best course of action among alternatives; a critical activity in every managerial function.

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Goal-Directed Influence

The manager’s ability to inspire and align employees toward achieving organizational objectives.

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Multifaceted Welfare

The broad responsibility managers have to look after the physical, emotional, and professional well-being of their unit.

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Bridge Between Company and Employees

The role of managers as communicators who relay company objectives to employees and employee needs to upper management.