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30 question and answer flashcards covering core concepts, categories, and controls of occupational hazards in food service operations based on the lecture transcript.
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What is the primary focus of Occupational Safety and Health (OSH) in food service operations?
Identifying and controlling workplace hazards to prevent employee injuries, ensure customer safety, and maintain high productivity.
What are the six core classifications of workplace hazards in food service environments?
Physical Hazards, Mechanical Hazards, Ergonomic Hazards, Chemical Hazards, Biological Hazards, and Psychosocial Hazards.
What environmental risks are classified under physical hazards in hospitality?
Slippery floors from grease or water, extreme heat from fryers, and open flames.
What specific control measures prevent slips, trips, and falls in moisture-prone areas?
Installing non-slip flooring in moisture-prone areas, immediately cleaning up spills, using wet floor signs, and ensuring clear, well-lit walkways.
What controls should be implemented for manual handling and ergonomic risks in housekeeping and front desk roles?
Providing lifting aids like trolleys, implementing staff rotation to reduce repetitive movements, and training employees on proper lifting techniques.
What protective measures control burn and scald risks for kitchen and bar staff?
Requiring heat-resistant gloves and aprons, ensuring regular maintenance of heating equipment, and enforcing safe distance protocols in fast-paced environments.
How can cuts and lacerations be controlled during food preparation and handling?
Mandating cut-resistant gloves during prep work, discarding chipped or cracked serving ware immediately, and properly storing knives.
What control steps reduce machinery and electrical hazards in commercial kitchens?
Conducting routine equipment inspections, providing safety guards on all slicing equipment, and tagging out broken electrical appliances.
What controls are recommended for managing temperature extremes and high noise levels?
Implementing proper ventilation and cooling in kitchens, scheduling mandatory breaks, and providing PPE like earplugs if noise exceeds safe decibel limits.
How are mechanical hazards defined in hospitality environments?
Physical contact with the moving parts of machinery, tools, or equipment that can cause puncture, crushing, shearing, or amputation injuries.
Why do compressed gas cylinders (CO2) pose a mechanical hazard?
If dropped, damage can shear off the high-pressure valve, turning the tank into a dangerous projectile.
What crushing hazard is associated with commercial flatwork ironers in laundry operations?
Large flatwork ironers can catch and draw hands, fingers, or loose clothing into heated roller crush points.
What safety risk do vacuums and floor buffers present if moving parts are exposed?
Exposed drive belts or rotating brushes can catch hair, jewelry, and loose uniform fabric.
What long-term health effect results from continuous ergonomic strain?
Severe, long-lasting pain and damage to the body, especially in the lower back, neck, shoulders, and wrists.
What is the full breakdown and meaning of the medical term Musculoskeletal Disorders (MSDs)?
A term for injuries affecting movement, where 'Musculo' refers to muscles and 'Skeletal' refers to bones, joints, ligaments, tendons, and nerves.
How does Carpal Tunnel Syndrome occur in kitchen and bar workers?
It is caused by repetitive hand movements performed over and over, such as chopping vegetables for hours or shaking drinks all night, leading to swollen wrists and pinched nerves.
What causes tendonitis in food service and hospitality staff?
Lifting arms over the head repeatedly to clean or reach high shelves, resulting in painful, swollen joints such as sore shoulders or elbows.
What injuries occur when heavy loads are lifted by bending at the waist instead of the knees?
Dangerous pressure on the spine leading to sudden, severe muscle tears or slipped discs in the lower back.
What physical results stem from standing in one place for too long during a work shift?
Locked joints, slowed blood flow, throbbing and aching feet, swollen legs, and constant lower back stiffness.
What substances constitute chemical hazards in the hospitality industry?
Toxic, corrosive, or flammable substances that can cause serious illness, chemical burns, or respiratory injury.
What toxic reaction occurs when chlorine bleach is mixed with ammonia-based cleaners?
It instantly creates dangerous chloramine gas, which can cause severe lung damage or death if inhaled.
What skin condition is caused by touching concentrated laundry detergents without protection?
Severe dermatitis (painful skin rashes).
What labeling rule must be followed when transferring concentrated cleaners to secondary spray bottles?
The new container must be clearly labeled with the product name and hazard warnings, and never stored in blank or old food containers.
How do automated chemical dispensers reduce hazards for cleaning staff?
They automatically mix water with concentrated formulas in closed-loop systems, preventing manual pouring and measuring of raw chemical concentrates.
How are biological hazards spread within hospitality environments?
Via raw meats, improper hand hygiene, sick staff members, interacting with the public, handling waste, or cleaning up after guests.
How do individuals contract Legionnaires' Disease in hospitality facilities?
By inhaling contaminated mist from untreated warm, stagnant water systems like hot tubs, decorative fountains, or HVAC cooling towers where Legionella bacteria thrive.
What defines psychosocial hazards in hospitality?
Workplace factors related to how work is designed, organized, and managed, and the social environment, impacting mental health and causing chronic stress, burnout, and anxiety.
What impact do irregular shifts and long working hours have on employees?
They disrupt biological sleep rhythms, degrade physical health, and destroy work-life balance.
What does emotional labor involve under 'The Customer is Always Right' pressure?
Forcing a cheerful demeanor while absorbing verbal abuse, unreasonable demands, or anger from difficult guests.
What rest period is recommended between consecutive shifts to manage psychosocial hazards?
A minimum of 11 to 12 hours of rest between consecutive shifts.