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10 Terms

1

Workplace Document

Provides steps or gives instructions to carry out tasks that contains technical details. All workplaces use documents to record their business activities.

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2

Email

Writing polished professional email is a critical skill: It’s a basic but important tool for day-to-day communication with coworkers, managers, clients, and customers.

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3

Documents

Some need to be completed as part of government acts or regulations, while others are developed to ensure the efficient delivery of services and products to customers.

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4

Proofread

Do a quick read-through to make sure it doesn’t contain any typos, spelling mistakes, or grammatical mistakes.

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5

Memorandum

is a workplace document that sends information to people in the organization about a work related topic.

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