College Speech Study Guide — Chapter 1

Communication

The process by which we use symbols, signs, and behaviors to transfer information.

Message

The words or actions originated by a sender.

Channel

The method through which communication occurs.

Noise

Interference with a message that makes its final form different from the original.

Feedback

A message from the receiver to the sender that illustrates responses that naturally occur when two or more people communicate.

Linear model of communication

A sender is shown to originate communication with words or actions constituting the message.

Interaction model of communication

A two-directional process that incorporates feedback into communication between sender and receiver.

Transactional model of communication

The individuals (or groups or organizations) are interdependent — their actions affect one another — and they exchange irreversible messages.

Ethics

The study of morals, specifically the moral choices individuals make in their relationships with others.

Key functions: Relationships with certain people

Adapting our messages accordingly.

Key functions: Affiliation

Race, religion, age, generation, political affiliation, gender, sexual orientation, economic status, educational level, occupation, and a host of other factors.

Key functions: Influencing others

What you say to a person is influenced by what he or she says to you, and vice versa.